Independent grocer

@CharlieRispin @JoWhitfield_ @coopuk @thenectarbar Will she be coming back? Overlooked for the top job, I don’t think she will be. Which could be a huge relief to @NisaRetail customers.

@JoWhitfield_ @coopuk @thenectarbar Are you back at work yet?

Coop proudly supporting Manchester growers and British growers at Manchester flower festival …seedlings to bouquet..coming together beautifully 🌱🌸 ⁦@coopuk⁩ #manchesterflowerfestival ⁦@thenectarbar⁩

@DaveoSully @coopuk @Ragesh2018 Nothing like half empty shelves for a product launch! 😂

New #mealdeal launches today. Lot's of amazing new lines and for the first time 2 wraps included in the deal! And a #bargain for only £3.50 when you're a @coopuk member #memberdeals #lunchtime @Ragesh2018

@TheNisaBlog @NisaRetail @CStoreTweets @TalkingRetail @AsianTrader @retailexpress Typical Nisa response, treat your customers with utter contempt and tell them, take it or leave it.

I find @NisaRetail Trading response to customer complaints about bread prices incredulous. “We stock a bigger range of bread than anyone else” Does that really explain why they are 60% dearer than anyone else. Shocking. @CStoreTweets @TalkingRetail @AsianTrader @retailexpress

@TheNisaBlog @NisaRetail @CStoreTweets @TalkingRetail @AsianTrader @TheGrocer Unfortunately they have lost sight of why #Nisa was founded. Too many over paid, bonus chasing, Executive. Who are not very good and need to seriously screw over their customers to achieve their payouts. The tail is wagging the dog!

@TheNisaBlog @NisaRetail @CStoreTweets @TalkingRetail @AsianTrader @TheGrocer Add up what you pay in fees to Nisa to deliver goods to your door. For a single store it is close to £15k. £15k for what? They are no longer competitive, in some areas way too expensive and their promotions are the worst out there. No wonder everyone is leaving.

@NisaRetail annual subscription. What is this for? We pay fuel levy, delivery surcharges, recycling fees etc. Do we pay this for the poor prices, poor promotions and overpriced own label. Or is it for the piss poor service? @CStoreTweets @TalkingRetail @AsianTrader @TheGrocer

@NisaRetail saw a £19.2m swing in profits last year with an increased margin thanks to the increased penetration of @coopuk own brand. We keep saying that we are being overcharged for this. @CStoreTweets @TalkingRetail @AsianTrader @TheGrocer

@Andrew_boardy @coopuk The @coopuk has been making mugs of independent retailers for the last 4 years, so nothing new. Unfortunately they mugged you of an egg, we have been mugged of our future & survival. @CStoreTweets @AsianTrader @TalkingRetail @TheGrocer

@ChrisCooper99 @CStoreTweets @TalkingRetail @AsianTrader @TheGrocer I find it hard to believe that they can change T&Cs at will and the moment Mavis off the checkouts sends an order then the Company has excepted them. Would not stand up in court.

@Independentgro3 @CStoreTweets @TalkingRetail @AsianTrader @TheGrocer Seems somewhat inequitable that they can apparently change T&C's at will but still enforce a 6 month notice period. Pretty sure that kind of thing is outlawed for consumer contracts.

Interesting read. Perhaps a contracts lawyer could look at this as most people placing orders in stores are not the Partners or Company officers but staff who do not have authority to accept new T&Cs. conveniencestore.co.uk/dear-jac/retai… @CStoreTweets @TalkingRetail @AsianTrader @TheGrocer

@CStoreTweets Hopefully he is the first of many to depart in the coming months. @NisaRetail needs real change and can Fletcher deliver?

@CStoreTweets No loss. Total slime ball who did nothing for retailers apart from shaft them. Should have gone years ago.

Steve Leach announces departure from Nisa bit.ly/38C2amT

Looks like I am not the only one who thinks @NisaRetail is not fit for purpose. @TheNisaBlog Worth a follow @CStoreTweets @TalkingRetail @retailexpress @TheGrocer

Is @NisaRetail the new Moscow? All posts on the re-launched customer forum questioning their strategies including the doubling of the fuel levy have been deleted. No free speech within #Nisa @CStoreTweets @TalkingRetail @TheGrocer

@NisaRetail doubles delivery fuel levy to £9.77 per delivery…..I think someone really needs to look at the way they are treating their customers. @CStoreTweets @TalkingRetail @TheGrocer

What happens to a company that will not listen to its customers? What happens to a company who will not answer criticism? Normally they fail. The sooner @NisaRetail disappears the better. @CStoreTweets @TalkingRetail @TheGrocer

What does @NisaRetail do when it refuses to answer its customers queries and refuses to accept criticism about the shit show they are running? Delete the forum and bring in new rules to use it. What a bunch of arseholes. @TalkingRetail @CStoreTweets @TheGrocer

The main reason given for the #Nisa takeover was access to the @CoOp brand. But now it looks like everyone has it. The independents are getting screwed on the price of it. @first4retail should hang his head in shame. @Steve_Murrells @TalkingRetail @CStoreTweets @CStoreTweets

@NisaRetail forward strategy is damaging the independent sector as it turns its back on its reason to exist to supply Iceland Convenience chain Swift. Leach is exactly that, sucking the blood out of independents. @Steve_Murrells @TalkingRetail @CStoreTweets @TheGrocer

Hold the press…@nisaretail had a chance to rectify the shameful overcharging of @coopuk own label. They have blown it. The reductions are a joke. Taking the piss out of your customers. @Steve_Murrells @CStoreTweets @TalkingRetail @TheGrocer

@wesaynisa @NisaNewBusiness @Chrism00res @Nisaforecourts @NisaNorth @first4retail @forecourtshow @NCSevent Those guys should carry a Government Wealth Warning.

#WeSayNisa looking forward to this years #NCS2022 where @NisaNewBusiness @Chrism00res @Nisaforecourts @NisaNorth and @first4retail will be on hand to discuss how best to #JoinNisa - looking forward to meeting up IRL 🤝 it’s been a while!