IndranilB

@TheSleepCo_ The mattress started to sag after 1.5 years of usage. So if that’s your policy I will agree if the deduction amount is 15%

We sincerely apologize for the inconvenience caused. As per the approval received from the senior team, the return/refund can be processed with a 20% deduction as per the applicable policy. Kindly share your confirmation on the shared email so that we can proceed further accordingly. The complete price bifurcation has already been shared with you via email. Thank you for your patience and understanding.

Very poor experience with Sleep Company mattress. Severe bumping/sagging issue within just 1.5 years, and still being asked to accept 30% deduction on refund. Expected much better quality and support. #ConsumerRights @TheSleepCo_ @jagograhakjago @flipkartsupport

@TheSleepCo_ Here is the order ID OD329667059611046100

We apologize for the difficulties you've encountered with our service. We understand how frustrating this experience must be,​ and we are here to help. To assist you more effectively,​ could you please provide us with your order ID or contact information? This will help us locate your order details accurately,​ as we are unable to find them based solely on your name.

@flipkartsupport The resolution you have provided is not enough. @flipkartsupport

@IndranilBhatt45 We have replied to you via DM about the concern raised. Please do check. twitter.com/messages/compo…

Lodged an official grievance against The Sleep Company with Consumer Affairs regarding serious mattress quality issues and unsatisfactory resolution. Docket number received. Awaiting fair action and resolution. #ConsumerRights @TheSleepCo_ @flipkartsupport @jagograhakjago

@flipkartsupport I had conveyed my query via DM @flipkartsupport

Our intention is to provide you with assistance. We kindly ask you to provide more information about your issue via DM, so that we can lend support. Appreciate your understanding. Since this is an open platform, to ensure that your Flipkart account information is safe, please send us a private message by clicking the following link.

I purchased CeraVe Foaming Cleanser (473ml) for oily skin from Flipkart, but after using it my skin has severely deteriorated and I’m experiencing breakouts all over. Please look into this issue urgently and assist. @cerave @flipkartsupport @jagograhakjago

@flipkartsupport Not received any fruitful resolution from Support team. They have just washed their hands by saying the return period is over. Is this the way to treat customers? @flipkartsupport

@IndranilBhatt45 We have replied to you via DM. Please do check. twitter.com/messages/compo…

I purchased CeraVe Foaming Cleanser (473ml) for oily skin from Flipkart, but after using it my skin has severely deteriorated and I’m experiencing breakouts all over. Please look into this issue urgently and assist. @cerave @CeraVeThailand @Flipkart @flipkartsupport

@flipkartsupport Despite sharing contact details no one has reached out to me!! @flipkartsupport

@flipkartsupport Already shared the order ID @flipkartsupport no update as of now.

@IndranilBhatt45 My deepest apologies for your experience with the order received. We request you to please reach out to us with your order details via DM, to make sure that your Flipkart account information is safe, please start a private chat. Awaiting your response. twitter.com/messages/compo…

@flipkartsupport @Flipkart Shared my contact details. @flipkartsupport

@flipkartsupport Sent you the details @flipkartsupport @Flipkart