Jack Barbella

.@Delta I was downgraded on my flight and the agent told me there is zero compensation due. Is that truly your stance?

.@delta Can I DM you please? Need some help with a schedule change

.@delta Can you let me know the reason for delay on DL 41/LAX-SYD?

.@Delta Can I DM you please for some assistance with RUCs?

.@Delta Can I DM you please? Need some help with a schedule change rebooking

@Delta Hi Jan, sorry I missed this earlier and looks like the link timed out. Would you mind sending a new one?

@JBarbella7 Hi! My name is Jan with Delta. Please send me a Private Message using the link provided to continue our conversation. twitter.com/messages/compo…

@Delta Hi, looks like the DM session ended. Can I please try again?

@JBarbella7 Hi! Thanks for messaging with Delta! My name is Sierra and I'll be happy to assist you! Please DM the following: · Full name on reservation · Confirmation number · Cities of travel · Date of travel

@Delta hi can I DM you please? Having issues obtaining a refund for a schedule change

@Delta Can I DM you related to some schedule change questions? Unable to get a straight answer from Reservations which is extremely frustrating

@Delta Hi sorry I think I missed this. Would you be able to enable it again?

@JBarbella7 Hello! How may I assist you?

@Delta I’m noticing that I have duplicate segments in my PNR for travel today which I believe may be causing some issues. Can I DM you the PNR?

@JBarbella7 Hi! Thanks for messaging with Delta! My name is Sade, how may I assist you today?

@Delta Hi, sorry it may have timed out. Could you try again to share a link so I can DM you?

@JBarbella7 Hi Jack! Thanks for tweeting. Sure, we welcome your DM! My name is Niyah, I'm happy to help.

@Delta hi, can you please DM me? Have a schedule change Q for you

@KLM hello can you please respond to my DM?

@Delta can you please DM me? Having an issue with a ticket

@Delta Can you please DM me so my issue can be handled? Getting ahold of your phone agents is a nightmare

@Delta @Delta trying again, can you share the DM link again?

@JBarbella7 Hi there. I apologize for the delay in response and the long hold time. We are experiencing a higher than normal phone and message volume. If you still need assistance please share your full name, confirmation number and details of your itinerary in a DM. Cammie

@Delta Hi, I don’t see a link to start a DM and it won’t allow me to send a message to you directly

@JBarbella7 My apologies for the hold time. Could you please dm your full name, confirmation number and trip detail so I can assist you? Thanks!

@Delta I’m trying to do a SDC but there aren’t any options appearing online. Can you help with this?