JD Power

Delays. Crowded airports. Rising fees. And yet, North American airline satisfaction just hit its highest level in years, up 8 points overall. Three carriers swept their segments. One has now held #1 for five straight years. See the 2026 rankings: hubs.la/Q04fGVxX0

JD Power is heading to IUCX Conference 2026! We’re looking forward to connecting this April in Tampa. 📍 Booth #1224 📅 April 14–16 📌 Tampa Convention Center | Tampa, FL

Doug Betts, President of Dealer Solutions at JD Power, will join a panel discussion on Advancements in Al Data & Tech at the Agent Summit in Las Vegas! To schedule an in-booth meeting, visit: hubs.la/Q04bf9Qd0

Warning signs are flashing for U.S. retail bank customer satisfaction, according to the JD Power 2026 U.S. Retail Banking Satisfaction Study Read the full study and see brand-level rankings: hubs.la/Q049jf-n0

Congratulations to @SchoolsFirstFCU ranks highest in credit union member satisfaction for a second consecutive year, according to insights from the JD Power 2026 U.S. Credit Union Satisfaction Study! #JDPowerAwards

Credit unions continue to outperform banks in satisfaction, but attrition risk is rising, according to the 2026 U.S. Credit Union Satisfaction Study. Read the full press release and see brand-level rankings: hubs.la/Q049fGdK0

A full day of insights wrapped at Automotive Forum New York, highlighted by GM’s Duncan Aldred on the brand’s multi‑year transformation and dealer partnerships, and Senator Bernie Moreno on how policy is reshaping automotive retail and American manufacturing. #NYAF

Scenes from our afternoon keynotes and panels at Automotive Forum in New York, featuring Andrew Frick of @Ford, and representatives from some of the top auto retailers in the country! #NYAF

What a morning at #AFNY! Fraud resilience insights from @CapitalOne's Katie O'Neill + congrats to Rick Hendrick of @HendrickCars, named 2026 Automotive Hall of Fame Industry Leader. Afternoon sessions incoming! 🚗

Scenes from the late-morning lineup at Automotive Forum New York: Christian Meunier of @NissanUSA on transformation, then John Bozzella of @autosinnovate & Mike Stanton of @NADAUpdate on the regulatory shifts reshaping our industry. More highlights ahead! #NYAF

Automotive Forum New York is officially underway! We kicked off with economic outlooks from Thomas King of JD Power & @NADAUpdate's Patrick Manzi, followed by a conversation on global auto trends. @nyautoshow #AFNY

The used-vehicle market is off to a steady start in 2026. Retail prices eased in Feb. while wholesale prices firmed, and overall profitability remains within a post-pandemic range. Get the full breakdown in our Feb. 2026 Used Market Report! Download: hubs.la/Q0480SJR0

Study highlights: • Scheduled charging boosts satisfaction and lowers costs, but just 38% of EV owners always use scheduling for home charging and 46% never schedule charging • Level 2 permanently mounted chargers have the most problems but the highest satisfaction

Charging at home is becoming more expensive for #EV owners and satisfaction is slipping. Yet most aren’t using scheduled or smart charging programs, according to the JD Power 2026 U.S. Electric Vehicle Experience (EVX) Home Charging Study. Full study: hubs.la/Q0480B9b0

EV tax credits are fading → Subprime lending risk is rising → Global headwinds are intensifying. At Auto Forum, top economists & analysts will connect these trends to the key decisions shaping dealership and OEM performance this year. Register today: hubs.la/Q047Y3bc0

📢 @Progressive leads the industry in new auto policy growth last quarter while also posting the highest churn. The inflow/outflow patterns reveal where shoppers are going, why they’re switching, and how competition is changing heading into 2026. Blog: hubs.la/Q047Yb2V0

Study highlights: • Tire brand loyalty improves to 54% • When two or more tires are replaced, brand loyalty is 42%

PHEV tire satisfaction is improving and is now catching up to ICE and BEV Original Equipment tires, according to the JD Power 2026 U.S. Original Equipment Tire Customer Satisfaction Study. More findings and brand-level rankings: hubs.la/Q047tD-w0

The JD Power 2026 U.S. Original Equipment Tire Customer Satisfaction Study reveals how owners rate their tires after 1–2 years, uncovering the key factors influencing loyalty across: - Ride - Wear - Traction & handling - Appearance

Replacement #tire loyalty is slipping, making original equipment performance more critical than ever. What’s driving satisfaction after the 1st year? Join our webinar & unpack the JD Power 2026 U.S. Original Equipment Tire Customer Satisfaction Study: hubs.la/Q047g_NW0