Just Eat UK

Every Neighbour Got Their Flava! 🔥🎶🧡 Introducing Just Eat feat. @CraigDavid! 💯🙌

@Ryan_Colaco @RJMP53255073 @McDonalds @UberEats Hey there Ryan👋, We definitely hear you and will look into any concerns. Please send us a private message by clicking on the following link: [LINK (twitter.com/messages/compo…)] so we can help you further. Looking forward to hearing from you👀! Thank you! - Daniel

All these companies do is “refund” by default, rather than properly sort it out (that’s if they decide to do something). @JustEatUK have stolen money from me like this and have poor customer service. Forgetting the sauces also can ruin a meal. They really do not want to hear any concerns.

Not to be fussy over a few quid but it’s the principle. @McDonalds @UberEats refunded me £1.14 for forgetting 9 nuggets (main part of the meal for my kid). So I’ve paid almost a tenner for fries and a drink. It costs £2.49 to add 4 nuggets to a meal btw… work that one out

@benjaminlfc @RJMP53255073 @McDonalds @UberEats @ubereats_uk @DeliverooHelp Hey Benjamin👋,  Please send us a private message by clicking on the following link: [LINK (twitter.com/messages/compo…)] so we can help you further. Thank you! - Daniel

@ubereats_uk, @JustEatUK and @DeliverooHelp are all the same. What’s even worse is they allow their drivers to piss fart around with peoples food and when it arrives cold and inedible they claim it’s down to a restaurants specific recipes and refuse a refund or you get a very, very small portion of the price back. Is it over the top to say there should be a regulated body for them because at this point it’s theft surely?

@calvinc88 @RJMP53255073 @McDonalds @UberEats Hey Calvin👋,  Please send us a private message by clicking on the following link: [LINK (twitter.com/messages/compo…)] so we can help you further. Thank you! - Daniel

@RJMP53255073 @McDonalds @UberEats Happened with me with @JustEatUK restaurant mossed can of Fanta and a sauce which cost me £3.50 but refunded me £2 - make it make sense

@PeturParkr121 @RJMP53255073 @McDonalds @UberEats Hey PeturPakr👋,  Please send us a private message by clicking on the following link: [LINK (twitter.com/messages/compo…)] so we can help you further. Thank you! - Daniel

@RJMP53255073 @McDonalds @UberEats They are genuinely scamming these days same goes for @JustEatUK. All drivers taking on multiple deliveries at once. Food arrives cold and theres no resolution for cold food. Dire service these days, easier to just not order or go yourself to pick up.

@Deano01973 Hello,  Please send us a private message by clicking on the following link: [LINK (twitter.com/messages/compo…)] so we can help you further. Thank you! Deacon

@JustEatUK just experienced yet ANOTHER poor service from you again!

@AkhiTee Hello,  Please send us a private message by clicking on the following link: [LINK (twitter.com/messages/compo…)] so we can help you further. Thank you! Deacon

@JustEatUK shocking services and company! My shopping order is cancelled 1hr 30mins later at 10.20pm at night! This is not good enough making me wait this late and cancel last min giving me no option to order this late at night! #badcustomerservice #CustServiceFail

@MahiraPage Hello,  Please send us a private message by clicking on the following link: [LINK (twitter.com/messages/compo…)] so we can help you further. Thank you! Deacon

@JustEatUK after sharing all the details in dm still no response from your side. This is how justeat work after taking customer money and don’t replying and resolving the problem.

@longlostpal_ @longlostpal_

@JustEatUK no food after 2 hours, still no drivers apparently. Cancelled the order, received an email saying “if you have been charged there will be no refund for this order” Please explain?

@nanna39076633 @nanna39076633 Hi 👋, If you could send us a DM with your Order Number we would be happy to look into this for you. We look forward to hearing from you!

@JustEatUK COMPLETELY wrong order was delivered yesterday & I followed your complaint process. Today you emailed to say no refund is due 😡 I might as well have saved my time ordering what I thought would be a rare treat, and put my money directly in the bin instead of the food!

@Mik3z_ @MsRade92 Hey there 👋  We’d love the opportunity to look into this further. Could you drop us a DM with some more information, along with your order number? We’ll keep our eyes peeled for your message 👀

@MsRade92 @JustEatUK What the hell?! The only circumstance where things should in fact go to plan is when you pay! This is extremely poor from a “reputable delivery service” I’m going to take this to linked in where my network can see how you handle complaints!!!

You asked me to DM you, only to tell me that ‘sometimes things don’t go to plan’ L O L my pizza was OPEN and pulled apart. You have no care for contamination, hygiene or safety standards (I will also just do a charge back through my bank)

@Mik3z_ @MsRade92 Hey El👋️Thanks for bringing this to our attention. We'd love to have a look into this for you, so please could you send us a DM with all relevant information (including the order number), and We'll be able to investigate this further for you.

@longlostpal_ Hey👋️We definitely don't expect orders to arrive late and to be cancelled. Drop us a DM with your order number and any additional information and we will take a look into this for you.

@HCDrew Hey there 👋 We’d love the opportunity to look into this further. Could you drop us a DM with some more information, along with your order number? We’ll keep our eyes peeled for your message 👀

@JustEatUK how can I get help with an order that has past the ETA but the statu on the order has not changed from confirmation

@Naddymouna Hey there 👋  We’d love the opportunity to look into this further. Could you drop us a DM with some more information, along with your order number? We’ll keep our eyes peeled for your message 👀

@Goe1391539 Hey there 👋 We’d love the opportunity to look into this further. Could you drop us a DM with some more information, along with your order number? We’ll keep our eyes peeled for your message 👀

@JustEatUK deliveries missing items, no request for info just refused refund, ridiculous.

@Paulbvnn Hey there 👋 We’d love the opportunity to look into this further. Could you drop us a DM with some more information, along with your order number? We’ll keep our eyes peeled for your message 👀

@JustEatUK daylight fucking robbery

@CassieB31954957 Hey there 👋 We’d love the opportunity to look into this further. Could you drop us a DM with some more information, along with your order number? We’ll keep our eyes peeled for your message 👀

@JustEatUK I have just been on chat to try and get a refund as I have been waiting over two hours for my groceries!! Was cut agent who said I didn't answer back, even though as soon as I got that message she cut it off the chat! I just want to refund now I've had enough

@LegoLichTV @McDonaldsUK Hey there 👋 We’d love the opportunity to look into this further. Could you drop us a DM with some more information, along with your order number? We’ll keep our eyes peeled for your message 👀

@JustEatUK @McDonaldsUK please inform couriers to use thermal bags, my order was stone cold.. again

@nanna39076633 @nanna39076633

@JoshBre60499681 Hey Josh👋️We definitely don't expect orders to not arrive. Drop us a DM with your order number and any additional information, and we will take a look into this for you.

@JustEatUK Worst food app there is you really need to fix you’re delivery services order number 822000847 didn’t get delivered but on you’re app says it does you need to fix this & stop scamming people out of there money fix you’re system