Jack Smith

@Budget Okay I have sent a private message thank you.

@JackS72235 Hi Jack. Unfortunately for security reasons we would need you to message us directly. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget

Got hit with a $250 “cleaning fee” from Budget after returning my rental and honestly, the car was cleaner than when I picked it up. I even washed it and cleaned the windows myself. This feels completely unjustified. Can someone from @Budget weigh i ? #CustomerService #RentalCar

@Budget Sent a dm

@JackS72235 Hi Jack. We are sorry to hear your experience with us has been less than positive. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget