Jennifer N Ortegon

Most companies take an internally oriented approach to organizing around products, processes and functions such as risk management and marketing. But a few pioneering companies have begun to organize around how customers experience…lnkd.in/eFXWfQS lnkd.in/ePhRA3r

Energy companies listen up! Awesome research from both of my alma maters showing that companies with more positive word of mouth are experience increasing sales. "Among the 31 companies for which sales data was available, we foun…lnkd.in/eh8Zyxq lnkd.in/eUjBxT6

@avinash Loved your presentation last week. You mentioned that companies will sell significantly more of a product if it has at least 8 reviews, regardless of the score. Do you have any stats on the exact percentage? Asking for a retailer! Thanks!

Thanks #Exp18Medallia for a wonderful time. Until next year!

@brookewied @Medallia Lol I was just telling someone today about my amazing tennis career and how you called me out on it

@JennOrtegon @Medallia Look at you. Mona from Services Marketing class would be so proud. 867-5309.

Learning how Target creates amazing guest experiences. I look forward to my Target run every Sunday and can’t think of another retail experience where I feel the same. Way to go team! #Exp18Medallia @Medallia

Mind Blown by @DeloitteDIGI_US and @Medallia solution. This will change how companies engage with their customers digitally #Exp18Medallia

@AdriJ97 @avinash Preach!

@jenniferdurgin4 So glad you’re here!

#EXP18Medallia learning how Citi is measuring the return on their CX experience.... enlightening!

All CX professionals should be following @avinash! Phenomenal speaker #Exp18Medallia @Medallia

@Tiffani_Bova I LOVE this quote! I challenge all #EXP18Medallia attendees to drive intentional customer experiences @Medallia

@Medallia We’re everywhere! So excited about the future of our product #Exp18Medallia @kmantri

Team Houston is in the House! #EXP18Medallia

#EXP18Medallia twitter.com/brittany_sch/s…

“Feedback through Medallia improvised the moments that really lift everyone’s spirits.” -Charlie Herrin, Comcast #EXP18Medallia

“We have 60 millions opportunities everyday to drive amazing customer experiences” -Jason Mock, BofA #EXP18Medallia

Just touched down in sunny Orange County! This week is going to be epic #exp18medallia @Medallia

@Medallia is so proud to sponsor @PinkPetro and the event this week was just outstanding. Way to go @Brittany_Sch @katiemehnert twitter.com/Brittany_Sch/s…

Here from @Brittany_Sch on Pink Petro's community site and LIVE tomorrow on how Voice of Customer is transforming the energy industry! lnkd.in/eumYP3s lnkd.in/eeh8dBS