Jesse Lili

@NewStatesman Hi! I got in touch 3 times by email since 3rd Jan to cancel my subscription due to the rising cost of living. I've called your landline too, it says the voicemail is full. Can you please get back to me before it renews on 5th Feb? I'm surprised not to hear back...

@DeliverooHelp I'm chatting to a CS agent on the app, our order was 3h20m late and she's refusing to process a refund for us, she has added £5.60 to our account. I am absolutely fuming. PLEASE HELP. This is the worst customer service I have ever received. We order from you twice a week!

@JesseLili Thanks for your DM, we'll be in touch as soon as we possibly can.

@IKEAUK Help! I am replacing the shelves in my kitchen from Kungsfors to some oak floating shelves and I am really struggling to remove the suspension rails and worried about damaging my walls. Is there a trick to taking them off?

@kaitewelsh Was here tonight and loved it too!

Stonkingly brilliant night out at the theatre to see Emma Rice’s production of Wuthering Heights. An adaptation that really leans into the messy chaos of the book.

I'm really loving the "New Start after 60" series from the @guardian. It's full of inspiring life changes and personal leaps of faith stories. After all, change is the only constant in life. theguardian.com/lifeandstyle/s…

LOOK. AT. THAT. COVER. March issue out this week, featuring tagged folk and many others. FREE as ever. Looks great. 5 stars.

Our new Senior Strategy Consultant, Jesse, tells us why DIY research is a MUST for any project. She discusses what to avoid during this process, the right questions to ask, and the importance of embracing ambiguity. Read the full blog post here: createfuture.com/blog/2022/2/22…

Calling all Creative Freelancers 📣 Fill out our survey for the chance to win some amazing prizes! The more respondents we get, the better we can tailor our future offering and provide everything our community needs to thrive. 👇👇👇 creative-edinburgh.typeform.com/to/cS0NXKQg

Join us at our next LWD Edinburgh Meet Up at Joseph Pearce on the 24th of March. Bring your best lockdown stories and your empty wine glasses! #winetime

Since making Scotland my home 2 years ago, I've been super interested in the history of witchcraft. There's an episode on the @guardian's Today in Focus today and you should also check out the @witchesofscotl1 podcast if it piques your interest. theguardian.com/news/audio/202…

@thatkat It comes out every Thursday evening no? So hard to wait a week every time, loving the show!

Sessions will take place on 27th and 28th January. If you know anyone, let me know! (UK only)

I'm looking for moms or dads with a family income < £50k for user research @createfutureuk. Do you know anyone? This will be for 45 mins user interviews to simply share your thoughts on a prototype with a reward for your time and insights💸 Email me: jesse@createfuture.com

Big thank you to Zoë Powell + Ewan Lyle at @thisishampton for the great brand design and web development support! So proud right now, especially after the commendation as 'Brand for Good' in the @ScottishDesign awards 🌟 #SocialEnterprise #BuySocialScotland #PurposeBeforeProfit

🏆 I'm really excited (and humbled) to hear that I've won the 'Digital Woman for Good' award from @digita1women for #BuySocialScotland! Some best-in-class projects shortlisted so it's a huge achievement to be recognised by my peers for this brand, strategy and campaign work 🍾

Super scary but must-read accessible infographic article from @guardian that helps explain why the Climate Crisis is already here, the tangible effects it has on all of us, and what the future looks like: theguardian.com/environment/ng…

Did you know it's #CraftWeekScotland this week? Take a look at the programme, a celebration of Scottish contemporary craft with in-person and online events as well as Instagram takeovers: craftscotland.org/whats-on/event…

🎄It's easy to make a difference this festive season! Choose presents with a purpose from social enterprises that deliver a positive impact across Scottish communities. Browse from hundreds of local, ethical and sustainable gifts: buysocialscotland.com #BuySocialScotland

Really nice to chat with the two street fundraisers who rang my doorbell just now from @shelterscotland. Not pushy at all and really passionate about the work the organisation does. Totally convinced me to sign up and donate as we enter the coldest season of the year.

Loving this new podcast at the intersection of interior design, true crime and the paranormal. A guilty little pleasure perfect for Halloween! Also proof you can do fun branded content as this is hosted by the editors of magazine @HouseBeautiful 👏 open.spotify.com/show/5nftp6oth…