Jessica Plews

@virginmedia been trying to contact you to reschedule my visit. When I call or go online it says check back in 23 hours to book an appointment. I thought I already had an appointment. I'm am trying to change it. Can you help please...

@morethanthisGA @foofighters Yes please. That would be amazing. Thank you in advance...😘

If anyone needs a presale code for @foofighters UK shows, I have one. #FooFighters

@thameswater we have water gushing down our road in N15 London. Are you already aware of this...?💧

@virginmedia our Internet is down. AGAIN. This keeps happening, I get no answer on the phone, and no one has responded to my tweets from the last few times our Internet failed us. This is not OK. Can someone please contact me...

@thameswater Hi Nazeer. Thanks for replying. It's back on now...💧💧💧

@Jessicaplews Hi Jessica, sorry to hear that. Can you DM your full address, name, contact number and property type please so I can look into this for you? - Nazeer twitter.com/messages/compo…

@thameswater we have no water in Highgate N6. This is the 3rd time this has happened in the last month. Can you help please...?💧💧💧

@parcelforce earlier I got a text saying my delivery would be between 8pm-9pm this evening. I just got another text saying delivery attempt at 7.13pm. There was no attempt. I am home and no-one rang the doorbell or knocked on the front door. I would still like my parcel today...

@virginmedia I've been on hold on the phone for an hour and was cut off last time I called you. This is now the 5th time I'm contacting you with the same problem. I just want to speak to someone and resolve this issue. Please can you help...J

@virginmedia Thanks for getting back to me. There's no reports on your website, the online test didn't work and no one answered my call. What's the next step...?

@Jessicaplews Hi, Jessica. Apologies for the delayed response, and sorry to hear of your service issues. Have you taken a look at our service page yet?: virg.in/service Any known area faults will be reported there, and you can sign up for updates too. Let us know how you get on. ^ZR

@virginmedia we have now been without Internet for the whole day in North London Turnpike Lane. Is there a problem in our area? Can you help please...

@virginmedia I've just had my bill come out for this months Internet. We have been 24 hours without Internet now along with constant problems and still NO response from you...

@virginmedia still no response from you and still no Internet. Can you help please...

@thameswater we have no water in Highgate N6. This happened last week too. Do you have any info or an estimated time it will be back? Thank you...💧💧💧

@T_A_T_P It is. Thank you...👍🏼

@thameswater we have no water in Highgate N6. Can you help please...

@Lukey3 Total Barber in Shoreditch are awesome. I'll text you the details if you want...😘

@magnus789 @thameswater They just responded saying burst water main that they are fixing...💧 💧 💧

@Jessicaplews @thameswater Same here :(

@thameswater we have no water in Turnpike Lane N15. Can you give us anymore info...?x

@thameswater Hi Sian. Thank you for your quick response and for fixing the problem. Have a great night...x

@Jessicaplews Hi Jess, there's been a burst water main on West Green Road N15 and we've shut the water to carry out the repair. I apologise for the interruption - Sian

@Hermesparcels I have been expecting 2 parcels from you today with the same delivery slot. I just got an email from you saying I wasn't in...however you dropped off 1 parcel to me but the other was nowhere to be seen. I was clearly in as you managed to deliver half...not cool...