JetBlue

Based on the current estimated arrival time of Flight 2984 and the departure time of Flight 841, it's likely you'd miss the flight, though it would be very close. If you wish to proactively rebook your travel, please check your options with an airport agent. If you take the first leg and do miss the connection, we can assist you at one of our JFK Just Ask desks.

Multiple families

@newshound2018 Flights aren't typically held for delayed connecting customers, but airport supervisors make the final decision and have access to which customers are connecting from which flights. Is your full party on one large group booking, or spread over multiple reservations?

@JetBlue connecting in NY for flight to Dublin but my flight from MCO is delayed and won’t make it. 30 people involved and will JetBlue hold the plane in New York?

@Hamncheze22 We take matters like this seriously. If you need rebooking assistance, you can DM us. x.com/messages/compo…

Was just kicked off of a @jetblue flight because I said that I knew there would be an issue with the plane after the flight was grounded due to a maintenance issue. The passenger next to me who lost her mind when she heard the comment went to tell the pilot before we boarded a new flight. Pilot claims that she felt unsafe with me on the plane. @JetBlue I had no interaction with the pilot. The irony that the female pilot is acting sexist against a male. This is a constitutional violation of freedom speech.

@JermaineTai We're so sorry to hear this and apologize for the frustration and inconvenience. If you still need help rebooking, please DM us your flight details. x.com/messages/compo…

After planning our Colorado trip for 2 months, @JetBlue canceled our flight just 2 hours before departure. We’d already reached the airport, paid for Ubers, and my wife lost a vacation day. FRUSTRATING! We’ll think twice before flying JetBlue—and you may want to as well.

@leila_jet Hmm. What's the error message? DM us. x.com/messages/compo…

@JetBlue I can’t seem to log into my account for boarding pass for upcoming flight

@PBGudaitis We're so sorry for the frustration. Move to Mint is limited and based on availability. If you need additional help with this, feel free to DM us directly. x.com/messages/compo…

Why is @JetBlue “Move to Mint” such a scam? Book a ticket and the drop down says how many certificates are needed and then there are none available. Bait and hook is a truly dishonest way to do business - especially with your most frequent flyers.

@Hamncheze22 Hi, there. We're sorry to hear your flight has been impacted by delays. If you'd like to review refund or rebooking options, please send us a DM with your reservation's details.

@JetBlue nothing like being next in line to take off and the pilot announces that they have to go back to the gate because one of the computers in the cockpit isn't working, even after a reset . This is a basic function of the aircraft. Zero upkeep. I wonder how much longer you have till the FAA grounds your whole fleet. Will be requesting a full refund for the flight . What a dogshit airline.

@WStuartross Sorry to hear you're frustrated regarding seat selection. We'll report the feedback you've shared, but please also keep in mind that free core seat selection (when available) is just one of many perks/inclusions of a Blue fare compared to Blue Basic. jetblue.com/flying-with-us…

@JetBlue loves to make you upgrade to select your seat and then have no free seats to select. Why am I paying to select a seat and then paying to pick a seat? I have almost exclusively flown Jetblue for 15 years but they're going to way of Spirit right fast.

@DoubleDay305 Hi, there. We're sorry to hear you're having trouble with this. Please send us a DM with your reservation's details.

@JetBlue trying to cancel a flight fully refundable, can't cancel because the system won't let me uncheck... What's the purpose of a fully refundable tix?

@Jessi_Dean Sorry to hear your flight was cancelled. If you need reservation assistance, please DM your full name, birth date, and confirmation code. x.com/messages/compo…

@JetBlue Cancelling 9am flights at 2am is crazy

JetBlue, count your days….

@AlohaShirtDave We're sorry for the frustration. Most of the disrupted flights over the last few days have been due to weather issues, which isn't something we compensate for. If you'd like us to take a closer look at your reservation, please DM us the details. x.com/messages/compo…

@JetBlue Very disappointed in JetBlue… They canceled our flight home and rebooked us TWO days later… Now they are refusing to compensate us for the delay! 🤬 @DeptTransport

Pixels stretched, just like your legs in our seats. 😉

@ALL_WEDO_ISWORK We're sorry for the frustration. What's the flight number?

@JETBLUE WHAT IS THE ISSUE? We’d like to get to Las Vegas before DECEMBER. Sheesh…..

@B3scobar Lamentamos mucho la frustración y los inconvenientes causados. Nos gustaría revisar los detalles de su reserva. Por favor, envíenos un mensaje directo con su nombre completo, código de confirmación y fecha de nacimiento. x.com/messages/compo…

He sido una cliente fiel de @JetBlue durante años. Ayer cancelaron mi vuelo de Nueva York a Guayaquil por “clima” y me reprogramaron para hoy. Llegué al aeropuerto a las 4:30 a.m., hice check-in, entregué mi maleta y pasé inmigración. Luego retrasaron el vuelo 4 veces (8 a.m., 9 a.m., 1 p.m. y 6 p.m.). Después anunciaron que el vuelo quedaba cancelado nuevamente, esta vez por falta de tripulación. Como debo regresar a trabajar el lunes, no pude seguir esperando y tuve que comprar un boleto de última hora con otra aerolínea, pagando de mi bolsillo. Lo peor: JetBlue se niega a reembolsar la parte que pagué en efectivo porque, según ellos, el vuelo “seguía programado” para las 6 p.m. Una enorme decepción. Los clientes merecemos mejor comunicación, planificación y responsabilidad. Nunca más. #JetBlue - - - - - I’ve been a loyal @JetBlue customer for years. Yesterday my flight from New York to Guayaquil was canceled due to “weather” and I was rebooked for today. I arrived at the airport at 4:30 a.m., checked in, dropped off my luggage, cleared immigration, and then my flight was delayed 4 times (8 a.m., 9 a.m., 1 p.m., and 6 p.m.). It was then canceled again, this time due to lack of flight crew. Since I have to be back at work on Monday, I had no choice but to buy a last-minute ticket on another airline, paying out of pocket. The worst part? JetBlue refused to refund the cash portion of my ticket because, according to them, the flight was still “scheduled” to depart at 6 p.m. A huge disappointment. Loyal customers deserve better communication, planning, and accountability. Never again. #JetBlue

@ArchiwldLincoln Hi, Archiwald. We're sorry to hear this. We'd like to take a closer look. Please send us a DM with your wife's travel info.

Hey @JetBlue. My wife’s flight for today was cancelled. They announced it in the speakers and returned luggage. However online it says it’s still flying and says no money will be refunded to us. Just waited 2 hours to speak to someone and the message got dropped

@englishpaulm Hi, Paul. Thank you for taking the time to share this recognition! We're delighted to hear Melissa made such a positive impression on your flight from MXP to BOS today. Please DM us your confirmation code so we can pass along your kind words. x.com/messages/compo…

@jetblue flight attendent Melissa (MXP>BOS today 10am) is the friendliest and most efficient flight attendent I've had this year. (I travel a lot, and cofounded Kayak.)

Hi, Faryl. We’re sorry to hear this has been the experience shared within parts of the service dog community. We strive to provide an accessible and welcoming travel experience for all customers, and we take feedback about interactions with our crewmembers seriously. We appreciate you sharing these concerns and will ensure they're passed along to the appropriate team.

It’s shameful that people can’t feel comfortable that they will be able to travel on their booked flight like anyone else could; a ticket with @JetBlue means added anxiety until take-off . (And these aren’t ESAs, “fakers”, or people who don’t have the OpenDoor process completed)

@JetBlue are you aware how abysmal your reputation is within the disabled community, particularly among service dog handlers? The prevailing advice is to avoid flying with you at all costs for anyone with a service dog who needs to rely on boarding their flight. 1/3

@mburnett50 We're sorry to hear this. We're all ears if you'd like to let us know what's going on. Please send us a DM at your convenience.

@JetBlue must be in some real financial trouble. I’ve never been treated by a more curt and unhelpful customer service group in my life. It has become very clear that your focus on customer experience is NOT a focus any longer. Unfortunate.

@lildodgee We're reviewing your message; however, we'll respond as soon as we can. We want to ensure that no details are missed when replying.

@lildodgee We're sorry to hear this. We're all ears if you'd like to reach out to us through DMs.