JetBlue

@VotePoulos Two of our most recent liveries are Blueprint II (bit.ly/4tY4I2t) and Quisqueya la Bluebella (bit.ly/4nxOIlO).

@JetBlue Oh come on, at least tell me your most recent one

@JetBlue What would you say is your favorite livery of yours?

@burju_sari @Expedia @TurkishAirlines DM your six-letter confirmation code, full name, and date of birth so we can take a closer look.

@JetBlue @Expedia @TurkishAirlines @TurkishAirlines Requiring passengers to physically visit an airport to cancel a ticket is not acceptable in 2026. We booked in good faith and expect remote resolution. Please escalate to customer relations immediately.

This is not a customer service issue. This is an ACAA violation. @USDOT — we are filing today. We are traveling Boston → Istanbul with our son who has a disability.@DisabilityRights — is anyone enforcing this? @CNNTravel @BBC_Travel

@chibaka Please send us your full name, 6-letter confirmation code and birthdate and we'll take a look.

Hey @JetBlue, what constitutes an available seat? I was assigned a mint seat and the gate agent manually switched me to economy after rudely telling me I booked a "fake mint ticket" from Etihad and to ask them to refund. Seat was empty the whole flight so looked pretty available.

@tlc3_publishing You'll want to fill out our lost and found form. You can access it through this link. bit.ly/4bGWMLn

@JetBlue Had a great fight today but I left a hat on the plane They told me to contact baggage? Please help direct me so I can give the flight number

Thanks for the check-ins, the reminders, and the extra snacks. Happy Mother’s Day to all the moms and mother figures in our lives. 💙

@burju_sari We've sent you a message via DM

@JetBlue We also replied back hours ago with the information you asked for but still no one can help us! So I think you should check your DM!

@burju_sari Hi, there. We replied to your DM 14 hours ago, please check your DMs.

@JetBlue @Expedia @TurkishAirlines This is ridiculous!!! They keep sending automated generic replies to all customer without any possible solutions!!! When you reply back with the information they ask, nothing happens…

@JulianneMcShane Send us a DM with your flight info so we can take a look.

@JetBlue I understand the plane is in Boston. What I’m wondering is why, because it was currently supposed to be flying a bunch of paying customers including me from New York.

So @JetBlue was texting me all day changing the departure time of my 90 min flight. At last min they delayed it 3 hrs. Why are you selling tickets for planes you don’t have & schedules you can’t manage? Genuinely asking. Should’ve taken @Amtrak (& I don’t say that lightly).

@cutestfile We're happy to help. Send us a DM with your full name, birthdate, date(s) of travel, and the airports flying from/to.

@JetBlue I booked a flight this morning during the website issues/outage, my card was charged successfully, but i never received a confirmation email, booking code, or itinerary. the website showed an “undefined” error after payment and customer service can’t locate the reservation. can someone please help me verify whether my ticket was issued?

@Ianp32082 Please send us a direct message with your full name, date of birth, and six-letter confirmation code.

@JetBlue would greatly appreciate a dm and contact for not enabling a seat change for my infant children to sit next to their parents on a bereavement flight.

@LilithAstaroth We offer vegan/vegetarian options as outlined here: bit.ly/4j6hPK5. We appreciate the feedback!

Dear @JetBlue , you have no vegan meal options. This kale salad could easily solve that problem by simply removing the cheese. Will you please consider? There are a growing number of us who are going hungry on your long haul flights.

@TheRealCosmik We're currently experiencing and outage and are working on a resolution.

@JetBlue ... are your systems completely down today?

@mayer_benj25376 We’re sorry for the inconvenience. Please try again in a couple of hours, or reach out to our chat team for assistance: bit.ly/3FHNwdZ.

@JetBlue your system is down for hours. Please advise.

@carrionmo Things should be working now. What error are you getting?

@JetBlue How soon!? Will you honor the fares shown here or will you pull a bait and switch to higher fares?

@JetBlue wth Why is your app and website not working?

Our team travels for away games. You should too. 🏈️ Catch the action wherever they touch down: jetblue.com/en/flights-to-…

@HershyMandel This doesn't sound okay. How can we help?

@JetBlue You guys don't care about customers

@RealSethRaynor We're sorry to see this. Please DM us the details, including your confirmation code, the name on the reservation, and your date of birth.

@JetBlue. Spoke on the phone with a representative that was so rude. Trying to get a refund to switch flights and all I get is a checked bag refund? Fleecing me hard here. Still a month out from my trip.

@HershyMandel We're sorry to hear that. Please take the time to call back. You can also see the status of your missing bag using this link. bit.ly/4iqGzww

@JetBlue Your representative just k ocked down the phone on me when I asked when I can get my lost baggage