Jo Spragg

Hey @AerLingus - we’re still waiting on a response from you on a complaint we first logged with your contact centre on 13 July, also followed up by email a few days later. I’d be glad for an update asap please ….

@Morrisons Disappointed to have got a token public response on this & no action especially when the matter relates to a vulnerable customer 👎🏻

@JoSpragg Hi Jo, sorry to hear this. Please DM us with this tweet so we can assist further - Kirsty

Hey @Morrisons - what’s the deal with giving customers a deadline to edit Christmas orders & then quietly disabling edit just before the deadline approaches? My elderly dad (a repeat online customer) is now without any festive treats, nice work.

Pumpkins by Yayoi Kusama #WomensArt #October

Happy Birthday to Central Library, officially opened 89 years ago today by King George v.

"Literature is not a hiding place, it's a finding place" - fab to hear our wonderful @thereaderorg volunteer Karen on @bbcmerseyside (at 08.22) talk about the #SharedReading group she runs @kindfullnesscc bbc.co.uk/sounds/play/li…

‘Reading enables us to *feel* with others & we need this connection in the world more than ever’ - lovely words from Katie, Director of Literature as we kick off @thereaderorg Think Day 📚

‘It’s a gift that’s being given & you can do what you like with it’ - beautiful description of #SharedReading from the wonderful @frankcottrell_b @PostcodeLottery Charity Gathering

#BookTwitter we need your help! I run Book Bodega, an Indy bookshop in Ramsgate. Winter is killing us, it’s soo quiet & we need to make £800 by Tuesday to pay our bills. This is my current view = no customers 🥹. Please shop with us and help us stay open! uk.bookshop.org/shop/bookbodega

This ⬇️⬇️

The @CharityComms Salary and Organisational Culture report came out today and it makes for really interesting reading for anyone leading or working for a #charity. I would encourage you to read it in full but here are a few points that stood out for me 🧵:

And the #PrescribeArts launch event is underway! @thereaderorg is delighted to have the opportunity to share our story with so many great organisations from the #arts and #health world, special thanks to @bricksbristol for joining us

Thanks @TheGuideLpool for this round-up of what's coming up @Calderstones ...

I've said it before, I'll say it again: READING FOR PLEASURE has the biggest impact of any factor on children's life chances. If they're reading & enjoying it, everything else will follow. So please never stop reading to them & with them - it will change their lives! #literacy

@annielord93 Congratulations to you all! He’s a beauty 😘

Welcome to the world Lucas Paul Bowden ❤️

Also wondering which other books might be in the range 🤔

Regretting not buying these oversized ornamental books earlier in @TKMaxx_UK for @thereaderorg HQ. Perhaps I should go back tmw?!

Exciting news 📣📣

300,000 households could be forced into homelessness next year if nothing changes. Alex, our life-like, giant sculpture, stands as a rallying cry that we cannot ignore this issue any longer. Please share if you agree. #CantBeIgnored

Good to see the Covid response efforts of many of #Liverpool's arts and culture organisations recognised in this article today & in the report – thank you @COVID_19CARE team!