Joe

@Uber_Support one of your support agents just quit chat without resolving my issue and the app sent a “yes” response automatically when asked by the bot when asked if my issue was resolved, which it was not and I have video evidence of, I would like to make a formal complaint

@JustEatUK I will go to the newspapers if you don’t respond

@JustEatUK @JustEatUK msged an hour ago

@Joejyf0 Hey 👋 Thank you for reaching out. We’d love to take a closer look into this for you, please could you drop us a DM with all the relevant information and we’ll look into this for you as soon as possible. We look forward to hearing from you!

@JustEatUK i made an order last night and it was marked as delivered and don’t arrive, you’ve now knocked back my refund request, are you now just a criminal gang?

@JustEatUK Sent dm

@Uber_Support I got charged for a ride that didn’t occur a few days ago and support via app have refused to resolve the issue