John Bound

Hello @QualityCottages we have a late April booking which we cannot take up under current gov.uk Covid rules as we are from 4 separate households. Pls advise how we can re-book for later in the year as your online booking form does not allow this at present.

The KTN are delighted to celebrate the graduation of 30 KTP Associates who have successfully completed the KTN's pilot Innovation Canvas Course. It has been a pleasure to work with you all and we wish you the very best of luck with your KTP projects. @ktn_ktp

@wizzair Thanks @wizzair are you able to confirm that my cancellation request is showing in your refund system? I can DM the booking ref.

@JohnBound4 Hi John, we don't send an email with confirmation. Right after clicking on cancel and proceed the booking is cancelled and no longer available in your upcoming trips. Here's more info on our voluntary cancellation policy- ow.ly/2ZO930qp1DZ.

Hello @wizzair I just tried to cancel my booking on today's 14.35pm LTN - LCA flight W9 4459 but received no email acknowledgement and the booking is no longer showing in my account. Please advise solution. Thanks.

@wizzair @larapengelly Hi @wizzair I'm also booked on the 16 June LTN/LCA flight but prohibited from entering Cyprus. Please could you give a direct answer to the question posed by @larapengelly

@larapengelly Hi, Lara, if the restrictions force us to change your flight's schedule, we'll notify you ASAP, and you'll get alternative options.

@wizzair Hi @wizzair more info re restrictions on entry to Cyprus here: cyprusflightpass.gov.cy Passenger cancellation in this circumstance is anything but voluntary. Can you therefore please publish a statement explaining why the usual cancellation fee policy has not been revised. Thanks

@wizzair Thanks @wizzair - have you published a commercial or other rationale for charging the usual cancellation fees when it is impossible to fly due to government restrictions? If so please provide a link. Many thanks.

Hello @wizzair I am booked on your flight ref W9 4459, LTN/LCA, 14.35pm, 16 June. Per govt guidelines I will be unable to enter Cyprus from the UK: zbordirect.com/en/tools/visa?… Please advise how I can claim a full refund without usual fees in this exceptional circumstance. Thank you.

@British_Airways hello, I DMd cancelled flight refund (not voucher) request with full details on 21 March and also completed refund webform, but no acknowledgment to date. Have screenshots of both but would appreciate confirmation of receipt even if refund itself delayed. Thanks.