Jonathan Besser

@premierinn .... 10-days of trying to get hold of you to confirm a group booking change and no response. Do you need help with #CustomerService ? @whitbreadplc

@virginmedia Is there really any point?

@JonathanBesser Thanks for coming back to us Jonathan. Would you be willing to post on our community forums virg.in/VMforums. Our team members run the forums, have account access and will be able to assist. ^SL

@virginmedia … why is your service so inconsistent and cr@p. No TV or internet …. How are we meant to work to pay the ever increasing fees? 10-weeks of shocking intermittent service #virginmedia #virginmediadown #VirginMediaoutage #VirginMediaSortItOut

@virginmedia Thanks for following up. Of course, not able to sisal to a human. The recorded voice tells me ‘ we’re sorry you’re having ongoing issues in your area, we’re working hard to fix it’ Trouble is it’s been intermittent and problematic for months

@JonathanBesser Hi Jonathan and thanks for getting in touch. I'm sorry to hear of the issues that you're having with your connection. What have the team advised, when you have reported your issues to them? ^SL

#virginmedia #virginmediadown Why is your service so consistently rubbish. I don’t think I’ve had a day without a problem for over 6-weeks. Sort it out

I appreciate not everyone is a massive nerd. So I'm going to attempt to explain what just happened in parliament. Because it is BEYOND batshit levels of foot-shooting by Team Truss. /1

If this turns out to be her final public picture, it’s an absolutely lovely one

Hi @BorisJohnson. Unfortunately, we cannot accept returns if the wallpaper has already been used. Please contact us if you have any other questions. Thanks.

Dear @BorisJohnson, I hear Rwanda is a lovely place to spend your retirement. Ken

@matthewadamhook Is the race on for who will have shortest tenure in role - Zahawi or Barclay?

Is it possible that Zahawi could resign as Chancellor today...?!

@virginmedia @virginmedia .. stop treating us as idiots. Read all tweets. Understand our frustrations and that they’re coming from lack of info & action

@virginmedia @LuGroves just spent another fruitless 30-minutes on phone with your 2nd line support. Pointless

@virginmedia Constantly for days. What do you think we’ve done!

@virginmedia @virginmedia FFS that’s really unhelpful

@virginmedia WTF do you think we’ve been doing??? Calling twice daily getting same non-answers & BS. What else can we all do? Suggest reading full stream

@virginmedia Fix not fox

@virginmedia No info, no updates .... not being told if engineers coming or solution. 5 day time frame for Fox is appalling

@LuGroves @virginmedia No feedback; no information; no customer service; no care?

@IsServiceDownUK It’s been down since Wednesday 18th

@virginmedia @virginmedia .... do you even care? You make it difficult enough to talk to anyone, let alone get any answers