
They finally recieved their luggage. Thank you all.
Joseph Chang@Joseph_XD
Unacceptable service from @KLM & @Austrian_Airlines. My parents are in Vienna without their 6 bags (PIR: VIEOS42393). Their pre-paid tour starts TOMORROW, Sep 20th, & they must leave for Krakow on Mon, Sep 22nd. How are they supposed to travel? We demand an IMMEDIATE solution!
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