Kroger
151.4K posts

Kroger
@kroger
Rolling the freshness in daily! 🥬🍔🍎🥑🥐🧁🥒🛒
United States Katılım Nisan 2009
289 Takip Edilen158.1K Takipçiler

@kroger Your courtesy booth lady at 7942 Winchester location today is RUDE. The sign says buy 3 get 3 free on coke & Pepsi 12 packs she said I was wrong and didn't read. Thankful for the lovely cashier Kenneth who took care of me properly. Courtesy Booth F, Cashier Kenneth A+
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@Andi_marie03 Hi, Andi_marie03. We’d love to look into this for you. Could you please DM us your phone number, Shopper’s Card number, the date and time of the transaction, and your email? Sorry for the trouble—we’re here to help!
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@ScottBPyle Hi Scott! We’d love to look into this for you. Could you please DM us your phone number, exact store location, the date and time of the occurrence, and your email? Sorry for the trouble—we’re here to help!
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@kroger Closing at 10:00 PM on a Friday is absurd in the first place. Closing ten minutes early is even more rediculous.
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@MichaelLotfi Hi, MichaelLotfi. We sincerely apologize. We’d love to look into this for you. Could you please DM us your phone number, Shopper’s Card number, the date and time of the transaction, and your email? If possible, please also include the store location. Sorry for the trouble — 1/2
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@duchovlet Hi, duchovlet. We sincerely apologize. We’d love to look into this for you. Could you please DM us your phone number, Shopper’s Card number, the date and time of the transaction, and your email?. Sorry for the trouble — we’re here to help!
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@kroger You failed to give me 5x points on my purchase today. (4x with digital coupon + boost get another 1x = 5x points on purchase). Also, you overcharged me $1.
The $1 I went back in store & had them correct. Didn't notice missing points until I got home.
Please correct it.
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@Hoosier__Takes Hi there! We’d love to look into this for you. Could you please DM us your phone number, Shopper’s Card number, the date and time of the transaction, and your email? Sorry for the trouble—we’re here to help!
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@realJohnathanT Hello, @realJohnathanT. We’re sorry to hear you're experiencing issues. Please try deleting and reinstalling the app. If the issue continues, give us a call at 1-800-576-4377, and we’ll be happy to assist you. Take care and have a great day! Ref#91720811
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@kroger how did you guys manage to make the list UI in the app EVEN WORSE?! Even with the new app design, the old UI was superior because it was separated by aisle and the items were “minimized” so it was just text saying what the items were (with the option to expand), meaning more could fit on the screen at once. Also, the aisle numbers were much easier to read with the old UI because of how it was designed.

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@johnshires1 Hi, @johnshires1. I am very sorry to hear about your experience, and we appreciate you taking the time to bring this to our attention. Please send a DM us with your phone number, email address, and the store location you are referring to. So, we can forward your feedback to 1/2
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@kroger another trip and another loaded cart sitting up front. Only bought the $12 of things I had to have right now. The other $100 worth of items still sitting there. I am not scanning a bunch of items while your employee stands there scrolling their phone!
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@CatCow1980 Hi, @CatCow1980! We’d love to look into this for you. Could you please DM us your Shopper’s Card number, Order number and your email? Sorry for the trouble—we’re here to help!
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Today was supposed to be my first day of grilling. Aluminum foil down, grill prepped. Rancid hamburger patties from @SchweidAndSons and we are door dashing. Use or freeze by January 6th. Thanks for nothing! Bought from @kroger in Noblesville Indiana!


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@JohnTheCat11 We’re very sorry to hear this, JohnTheCat11. Thank you for bringing it to our attention. Please send us a private message with the exact store location and zip code so we can escalate your concern appropriately. Thank you!
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@kroger please fix your multiple ADA violations. Here's just one of them. Parking and restricted gates are some others. Your managers are not empowered to fix these issues #ada #adaviolation

Jersey Village, TX 🇺🇸 English

@ClaytonMcKee Hi @ClaytonMcKee, you may contact us via chat at the website or call us at: Kroger – 1-800-576-4377. Have a great day.
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@kroger I don’t see a way for me to send you a direct message without having to pay Twitter to do so. So provide me an email address to do that and I’ll be happy to.
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@kroger you guys did a wonderful job of remodeling this Phoenix store located at 744 West Camelback Rd. However, none of your exterior lights work. They haven’t worked for months. Could you please get that fixed? The attached picture was taken at 9:10 PM on Tuesday, 26 May.

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@MotherlodeSite Hi, MotherlodeSite. We sincerely apologize. We’d love to look into this for you. Could you please DM us your phone number, Shopper’s Card number, the date and time of the transaction, and your email? If possible, please also include the store location. Sorry for the trouble — 1/2
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@kroger PLEASE hire some people...these lines are ridiculous!
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@kroger someone needs to help Louisville Division store 408 check dates. Eggland Best eggs on digital sale this week best by date of 5/27? Already requested a refund from my pick up order.
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@CatCow1980 Hi, @CatCow1980. We’d love to look into this for you. Could you please DM us your phone number, Shopper’s Card number, order number, and your email? Sorry for the trouble, we’re here to help
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@ClaytonMcKee Hi @ClaytonMcKee, thank you for providing the store address. Kindly send us a DM with your phone number and email address so we can complete the documentation and forward your feedback to our leadership team. Have a great day.
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@denstarr4 Thanks for your feedback—it helps us improve. Your comments have been shared with the appropriate team. Thank you and have a great day!
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When you shop at a Smiths, much like every other large business, they always ask for a donation to some random charity.
What they should do, is ask for a donation to set up a fun for the families of those slain, for a few weeks or so.
Glad it's reopening, what a terrible tragedy.
FOX5 Las Vegas@FOX5Vegas
TODAY: The Smith's store where a deadly shooting happened earlier this month is set to officially reopen. Read more: fox5vegas.com/2026/05/27/smi…
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