Karen Connell

@British_Airways Yes please, what is acceptable proof of previous positive Covid PCR test for a child (who cannot have UK Covid pass)? NHS says their email, text confirming positive test is acceptable. Do you agree?

@KarCo73 Hi Karen. We're sorry you're having problems getting through to us. Our call waiting times are much higher than normal, but a colleague will take your call so please bear with us. Is there anything that we can help you with? Liz

@British_Airways when will you open your phone lines to customer calls? I have been trying since 2pm yesterday afternoon only to be told you cannot take any calls at all and to try again later