Kat Carter

@DHLGlobal how can I speak to a representative in the UK about my delivery? My shipment number and postcode are not matching in your automated system and I would like to speak to someone about the status of my delivery.

@McDonaldsUK any interest in adding the McGriddle to you breakfast menu. Had them in Japan and need them here 🤤

@SouthamptonCC out bin SO18 still hasn’t been collected and it should have been collected yesterday. Is there a date we can expect the bins to be picked up?

@lonelyplanet be great if you could see the whole map though 😂 #Switzerland

@umbertogiannini why have you got rid of the banana butter cowash?! It’s amazing!! Happy to purchase any remaining stock 😂

@marksandspencer Thanks for checking. It’s been in the store for ages so was hoping another one might be available somewhere.

@KatC Hi Kat. Thanks for reaching out. I've taken a look and it seems they may be the last of those particular barstools as I'm unable to find any stock elsewhere. Sorry for any disappointment!😞 - Thanks, Dave

@marksandspencer any chance there are anymore of these barstools in any of your stores to go with this one in Hedge End?

@LucyandYak wanted to say how brilliant your Bristol store team were today. Rushed in 20 mins b4 closing, the team kindly helped us find what we we’re looking for and we’re super friendly. Never made us feel like we were an inconvenience ☺️#CustomerExperience #BeKind

Charities/fundraisers are in touch asking what do to in the sad event of national mourning. Likely that more formal guidance is issued, but from talking to people this seems to be what most are planning in the eventuality…

@royalbluesmiles Nope! Check before you @ Wrong account 👋🏻

@KATC I’d hardly call that “power poll” on abortion scientific or necessarily accurate. How many people participated in the poll? How do we know the respondents were from Acadiana? Were only subscribers allowed to vote? Information that we should’ve been given in the story.

@onepeloton Yes and yes. It was only restricting my live class attendance but on demand were fine. Can follow up in DM’s if useful 🙂

@KatC We recommend ensuring you are signed into your Peloton equipment and / or the Peloton App with the correct username and password associated with your Membership.

@onepeloton I’ve definitely paid my subscription (last paid 6 June) and I can’t access any classes… thoughts? 😆

So glad I paid for that express one day delivery @BIRKENSTOCKUSA

@Markyphillips @damianobroin I would be interested in these notes and both of your insights of happy to share

@damianobroin This is exactly what is driving attitudes about giving. The sense of a never ending crisis has a massive impact on how people see charities and the the communications they receive. I wonder if our creative response recommendations are the same?

Bye bye Penny #simplerlife

@British_Airways That’s okay! All sorted now and holiday booked! Thanks for the reply 🙃

@KatC Hi Kat, we are so sorry for the inconvenience. We have been experiencing an incredibly high volume of calls, hence the wait time that you experienced last week. Is your query now resolved? Do let us know if there is anything we can do to help. Thanks, Ellie

@British_Airways so confused! Have an evoucher for a flights only booking back in Jan 22. Can the evoucher be used to book a new BA Holiday (flight and hotel)? The BA website contradicts in the FAQs & using the voucher when paying for the booking isn’t an option when logged in

@British_Airways Appreciate the reply! Hopefully I can speak to someone before 20:00 😉

@KatC They are available daily from 07:30- 20:00. 2/2 Julie

@NFLUK Rams!!!

Who are you hoping to see each team play in 🇬🇧?

@SkySportsNFL shame on you for having a smart, informed and educated woman on the program and rarely asking her a question. And when you do it’s about fashion?! Time to switch to @BBCOne, @JasonBell33 and @OsiUmenyiora

Exceptional response from @heykayadams when asked a question about a player’s fashion sense ‘I don’t know much about fashion, I’m here to talk about X’s and O’s’ @SkySportsNFL #SuperBowl