@curvescurls2 Hi there, we are so sorry to hear about this. Please private message us with your contact details and our customer care team will urgently assist you. Thank you.
@JelaPenadwuo Hi A. Rosario, we are so sorry to hear about this. Please private message us with your contact details and our customer care team will urgently assist you. Thank you.
@csmith14496328 Hi @csmith14496328 , we are so sorry to hear about this. Please private message us with your contact details and our customer care team will urgently assist you. Thank you.
@katespadeny devious business practice. Saw on the website something that was super cheap but had to order something in order for it to be shipped because it was a penny item. Then they cancel everyone’s order for that particular item. So they scammed everyone
@nickforbes Hi @nickforbes, we are so sorry to hear about this. Please private message us with your contact details and our customer care team will urgently assist you. Thank you.
@ManishBora8 Hi मनीष बोरा 🇮🇳, we are so sorry to hear about this. Please private message us with your contact details and our customer care team will urgently assist you. Thank you.
@AJIOLife@reliancegroup@katespadeny@_MukeshAmbani
Ordered 2 Kate Spade bags from Ajioluxe & both were defective
1 was returned & other was supposed to be gifted but found the same also had issues
CustCare not willing to provide solution & claim cannot be returned
@ManishBora8 Hi @मनीष बोरा 🇮🇳, we are so sorry to hear about this. Please private message us with your contact details and our customer care team will urgently assist you. Thank you.
@ManishBora8 Hi @ManishBora8, we are so sorry to hear about this. Please private message us with your contact details and our customer care team will urgently assist you. Thank you.
@AjioCares Hi, I had shared the details in message & also mentioned in this thread but the promises you make doesn’t seems to be followed on the ground.
Defective product & defective cust service
@reliancegroup@katespadeny This is how ur brand image is dented by @AJIOLife
@Meowketing Hi @Meowketing, we are so sorry to hear about this. Please private message us with your contact details and our customer care team will urgently assist you. Thank you.
@ManishBora8 Hi मनीष बोरा, we are so sorry to hear about this. Please private message us with your contact details and our customer care team will urgently assist you. Thank you.
@shah_rushank Hi @shah_rushank, we are so sorry to hear about this. Please private message us with your contact details and our customer care team will urgently assist you. Thank you.
@katespadeny I made a purchase though the British Airways Shopping Portal on 1/2/2025. The promotion advertised, and as I’ve documented, was 250 Avios point per $1. I was not given that rate upon having the items delivered to me, and I ask that you please honor your word.
@jenski1001 Hi @Kundai, we are so sorry to hear about this. Please private message us with your contact details and our customer care team will urgently assist you. Thank you.
@JulianAnthony3 Hi Julian, I’m so sorry to hear about this disappointing experience. Please private message us with your contact details and our customer care team will urgently assist you. Thank you.
@katespadeny dreadful UK customer experience. Been waiting for a refund on a faulty bangle (catch wouldn’t open) since 2 January. Nobody to talk to and email responses are useless. No service at all.
@emapw11 Hi, Emma. We are very sorry that you had trouble with your order, please reach out to our customer care team directly for further assistance. Call 866-999-5283 in the U.S. and Canada or and Canada or at 610-491-2028 hope this helps!
@DubrowShan38886 If you need help with an online order, please contact our Customer Care team directly for assistance. You may either send an email to customer_care@katespade.com or call 866-999-5283 in the U.S. and Canada. We hope this helps!
@FedEx is the worst carrier. #fedEx lost my packages for Christmas. Actually they delivered it to another house that kept them, and my children will not get their packages by Christmas. @katespadeny
@DubrowShan38886 Hi, XXXXXXX. Please accept our apologies for the misunderstanding, as this is our social media account and not Customer Care for online order servicing.
@ExBliss Please contact our Customer Care team directly for assistance. You may either send an email to customer_care@katespade.com or call 866-999-5283 in the U.S. and Canada. Note that we also have a live chat feature on our website, katespade.com. We hope this helps!
@katespadeny hello you all entered the wrong address on my package’s shipping label so it was delivered to the wrong location even though I see the correct shipping address in my order confirmation email. Please advise on any form of compensation.
@ExBliss Hi, Alyssa. Please accept our apologies for the misunderstanding, as this is our social media account and not Customer Care for online order servicing.
@MsEleanorFinn Hi @ Ms. Finn, we are so sorry to hear about this. Please private message us with your contact and order details and our customer care team will urgently assist you. Thank you. twitter.com/messages/compo…
@princessaa03 Hi, Khalia. Please note that this is our social media account and not Customer Care for online order servicing. If you need help, please contact our Customer Care team directly for assistance.