Kay Loxley

GOOD BOY | 2023 Festival Round-Up 🎉📽️ @leedsfilmfest @norwichfilmfest @ASFFest @izmirkisafilm @poffshorts @NartuganF @directorsnotes Here's to more exciting news and screenings in 2024! #GoodBoyFilm #BAFTA #eeBAFTAs #BritishShortFilm #Oscars96 #Oscars2024 #Oscars #AcademyAwards #LiveActionShortFilm #BritishShortFilm #ShortFilm #ForYourConsideration #AMPAS @londonflairpr

THANK YOU @GoldDerby for seeing the magic in our film! GOOD BOY has just been predicted to be in the 10 Short Listed films for the Oscars96! goldderby.com/article/2023/2… Voting is now open...! #AMPAS #Academy #shortfilm #Oscars96 #ForYourConsideration #academymember

👏 👏 REVIEW 👏 👏 @MovieMarker's reflective review on GOOD BOY, starring #BenWhishaw & #MarionBailey, written & directed by Tom Stuart. 2024 Oscar® & BAFTA Qualifying Short Film #ForYourConsideration #BAFTA #Oscars96 #BritishShortFilm #ShortFilm #LiveActionShortFilm

Last night we got to screen @goodboy_short at the @BFI with cast, crew and industry peers for the first time... and the atmosphere was ELECTRIC ⚡️ Thank you to everyone who attended! More news to follow soon... #shortfilm #goodboy #benwhishaw #marionbailey

Went to a screening of this gorgeous short film written and directed by Tom Stuart, starring Ben Whishaw and Marion Bailey It’ll be doing the rounds of festivals etc so go to @GoodBoy_Short for links and info. It’s practically perfect in every way. ♥️🎥

@vueling Your private messaging is not working.

@KayLoxley Hi Kay. Please, provide detail through private message and we'll check it. Thanks.

@vueling how do I speak to a human at your customer service?! There has been an error by your staff, I’m about to be charged £2000 for oversized baggage! Please help urgently.

@vueling @vueling private messaging is not working. I have been charged £2,139 for 2kg of extra baggage at Gatwick airport. I cannot get through to a person on your customer service. I would like to talk to someone immediately. Please try to message me privately.

💫Last week was an incredible week, we shot and wrapped on my @bfinetwork funded short film RE-LIVE! I'm very grateful to all our phenomenal cast and crew, the wonderful producer @KayLoxley & to the amazing support of execs @cheevil & @thealicecabanas & Alix Taylor @networkfhsw!

📣✨So excited to be writing/directing RE-LIVE as one of this years @bfinetwork Short Film Slate!! 👇🏽 Thrilled to be collaborating with Producer @KayLoxley Execs @cheevil @thealicecabanas #AlixTaylor @networkfhsw Script Editor @lauratunbridge network.bfi.org.uk/news-and-featu…

Thank you. @captaintommoore #CaptainSirTom #RIPCaptainTom #CaptainTom

RIP Captain Sir Tom Moore. Thank you for the inspiration xx

Because language matters.

@HeathrowAirport I have tried that number numerous times. It's fully automated, no option to speak to someone. For customs, it sends me to the home office. For baggage enquiries, it directs me to lost baggage and they couldn't help. I will be writing a detailed email believe me! Until then ...

@KayLoxley Hi Kay, ground handlers are contracted by the airlines and we do not have contact details for them. You can contact our passenger support team at feedback@heathrow.com or 0844 335 1801 and they should be able to assist you further.

@HeathrowAirport #cobaltgroundsolutions is anyone going to answer my calls and emails?!! URGENT. Lost bag, carnet to be stamped. Documents with baggage enquiries in T4. No communication. Very upset right now.

@HeathrowAirport Baggage enquiries and customs at T4 assured me I could enquire and follow up anytime. I have had no response. I have the names of the staff who were dealing with me on Friday. I believe they work for #cobaltgroundsolutions I would like to speak to an agent on the ground at T4...

@KayLoxley Thanks, Kay. You will need to contact the airline that you are flying with directly as they are responsible for baggage and should be able to assist you further. We apologise for any inconvenience caused.

@HeathrowAirport Sorry that's not good enough. It's not an airline issue now. I have spoken to 4 of the airline agents, it's not a lost baggage issue anymore! It's the fact that my carnet documents are with the ground staff at Heathrow and no one is assuring me that they will be sent with my bag!

@HeathrowAirport Yes it was - left in Johannesburg. I think my bag is now at Heathrow, about to be couriered.But I need someone to respond re. my carnet before my bag leaves the airport!It MUST be stamped and delivered with my bag. No response from the emails I've sent. No answers.

@KayLoxley We are sorry to hear that, Kay. Could you please advise if your baggage was lost during transit?

@WardFaye Faye, hi! Remember I told you about @EndingViolence_ the feature doc... our campaign is live, with 8 days to go! Please check it out xx --->>> boosted.org.nz/projects/endin…

@theairhelper @British_Airways ...and communicating the issue? Barely. No sign of management. Poor staff had no clue what was going on.