anne kemuma
1.3K posts


@KenyaPower_Care @KibichoNjogu ,54603594570,,no lights since yesterday.
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@KibichoNjogu Good morning. Your complaint has been registered under reference number 14922566, and our technical team is working to resolve the issue. For future reports, you can conveniently report power outages via *977# or through the MyPower app. ^HM
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@KenyaPower_Care Mwiki Mutirithia Phase 3 has been having power outrage since monday.
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anne kemuma retweetledi


Spotted a leaning electricity pole or a dangling wire? Usipite tu!
Your quick action could save a life or prevent a blackout in your neighbourhood.
Not all heroes wear caps, some just dial *977# !
Be that hero! ^LN
#PoweringLives
#PamojaTwangaa
chatbot.kplc.co.ke

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@KemumaAnne Hello, Anne. We apologise for the inconvenience. Your complaint has been logged under reference number 14661592 and shared with our technical team for further assistance.
Kindly note that you can also dial *977# or use MyPower App to report power outages anytime.
^RN
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Don’t let imposters dim your light.
By dialing *977#, you get a chance to verify our team on the spot.
You only need to click the Jua for Sure option and get instant peace of mind.
Don't guess, be sure! ^LN
#PoweringLives
#PamojaTwangaa
chatbot.kplc.co.ke

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@1KenyaPowerDM Oyaa.we are all suffering,try your shenanigans with people who got nothing to loose
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Good evening. The listed areas will be under planned power maintenance tomorrow (13th March, 2026). We regret any inconvenience that may be caused during the operations. For the advance notice, please use shorturl.at/gbhap. To access the latest schedule, check under the most recent date. ^MW


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anne kemuma retweetledi

@KenyaPower_Care Power flickering in waithaka since 2hrs ago. Kindly address
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anne kemuma retweetledi

@KenyaPower_Care Kindly assist restore the power in waithaka Kikuyu rd
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@IhaVictor @KenyaPower Good morning, Victor. Our sincere apologies for the inconvenience. Please bear with us as we liaise with our regional office find a more efficient solution. We truly appreciate your patience and understanding. ^MI
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@KenyaPower_Care we don't have power since yesterday in Vipingo area, Junju Ward. We have reported severally but no action has been taken until now. How do expect us to run our businesses and work? Kindly look into this!
Meter Number: 14251418167
Code: 14646374
@KenyaPower
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Hello. We are sorry for the inconvenience caused and truly appreciate you bringing this to our attention. Kindly send us a DM with the details below so we can look into the matter and assist you as soon as possible:
*Account number
*Contact number
*Location with nearby landmarks (e.g., school, supermarket, mosque, etc.)
You may also dial *977# to report a power outage easily. Thank you for your cooperation. ^EK
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@KemumaAnne Hello, Anne. We sincerely apologise for the inconvenience. The outage is due to a fault on the main line supplying your area. Our team is working to resolve the issue. We appreciate your patience as we attend to it.
^RN
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@KenyaPower_Care hi could you kindly assist. I bought tokens for the wrong meter number. I am not able to send a DM for some reason. Please help. I will send all required details
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@KemumaAnne Hello. We have notified the team to handle and resolve the issue referenced as 14589172. Apologies for any inconvenience caused. Did you know you can now dial *977# to report a power outage or instantly view your last 3 purchased tokens? Thank you. ^LW
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@chepwisky_flow Hello, please visit our website reversal/reallocation form fill it in, and send a scanned copy attached with your Id copy and transaction ref details to customercare@kplc.coke or at your area Kplc office. ^IG
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@Juvamin1 @KenyaPower Good morning, Juvamin. Apologies for the delayed response. Kindly DM us your account or meter number, contact details, and your exact location. Please include a nearby landmark, such as a school, church, or hospital, to help our team promptly assist. ^LK
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@Coopbankenya @evanssande2002 Kindly note its really emabarassing when one holds the queue in the supermarket just because we are waiting for an OTP for payment..happened 3times now today
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@evanssande2002 Hello, please provide a short description of the issue you're facing when trying to access the App so we can review and assist you. You may share the error you are getting for better clarity. Thank you. ^AO
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@Coopbankenya, @Cofek_Kenya, what is happening with the Coop Bank app? Cannot access since Thursday, and your customer care is ever-busy!
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