Amar Keshri

@WestJet canceled flights two times and we missed our international connections and lost money on travel plans & missed our conference. Twice, once on July 23 flight WS646 was cancelled at last hour and again on July 25 the WS652 was cancelled. Shame @WestJet @WestJetNews

@WestJet @KeshriAD Call your Central Baggage Claim number. It literally says “don’t call. We are not answering”

SHAME on @WestJet to cancel again our flight out of Calgary WS652 at last minutes before departing time. SHAME @WestJet

@CostcoTravel has no call center service after hours for emergencies. What to do when @WestJet cancels the flights at the last minute which was part of the vacation package sold by @CostcoTravel. SHAME on both @WestJet and @CostcoTravel leaving travelers stranded with no help!!

@WestJet Why did you cancel my flight WS646 just before 3 hours of departure time and only notified me at the last minute. @WestJet good job ruining my planned family vacation at the last minute ! WOW you have broken all records of bad service @WestJet . SHAME on you !!

@WestJetNews @WestJet If there is no direct impact then why did you cancelled the Flight WS 646 out of Calgary, just 3 hours before departure and notified me just at the last hour ?

@WestJetNews @WestJet Also no one answers the customer service call even after holding for 2 hours on the line. @WestJet change your team to improve your services !

We are aware of the CrowdStrike IT outage impacting Microsoft products and continue to monitor the situation closely. At this time, there has been no direct impact to @WestJet systems or operations and any flight cancellations across our network are unrelated to the outage.