Kevin
174 posts


PASSIVE RESTORATION EVIDENCE — REGIONS ARE BEING RESTORED SILENTLY WITHOUT USER-VISIBLE SUPPORT COMMUNICATION
Coalition Day 10 evening surfaced new evidence category: passive region restoration processed by Roblox/VNG support without user-facing communication.
CASE DOCUMENTATION
Coalition member OpasniDed42 documented the following sequence:
Winter 2025-2026: user submitted region change support tickets requesting return from Roblox VNG to Russian Federation. Received standard refusal responses.
Continued periodic support ticket submissions without response over subsequent months. Global Roblox app remained unavailable in Russia.
February 6, 2026, 7:42 PM UTC: Roblox VNG Support email received — "I have updated your account country per your request. If you had an existing credit balance, it has been converted to the equivalent value of local currency based on current exchange rates for your updated account location."
Day 10 (July 2026): user discovered restoration incidentally. No support communication received in the immediate window of restoration. Mailbox empty for restoration notification. Test ticket to global Roblox Support (reference #175783920) received normal automated processing, confirming global support pathway is functional for the account.
WHAT THIS EVIDENCE ESTABLISHES
Region restoration is not exclusively responsive to active user requests. Some users are being processed for restoration silently, without user-initiated action at moment of unlock, without notification.
This is a distinct category from the six previously documented cases:
Categories 1-6 (previously documented, published in coalition standalone Jul 9): active user-initiated reversal via persistent 2-3 week ticketing with proper framing.
Category 7 (this case): silent mass-processed restoration occurring passively after prior ticket submissions, without immediate user-facing communication.
REGULATORY IMPLICATIONS
The "cannot revert back" statement in Roblox-VNG conversion agreement is now contradicted by seven documented reversal cases across two categories.
If Roblox/VNG is silently mass-processing restorations for some users, the question regulators will ask is:
— On what basis are silent restorations processed?
— Why are some users restored silently while others receive template refusals despite identical requests?
— What operational policy differentiates users receiving silent restoration versus users receiving continued template refusal?
Silent restoration without user notification also raises transparency concerns under:
— EU GDPR Article 12 (transparent information about processing)
— U.S. FTC Act Section 5 (deceptive practices when public statements contradict actual operational behavior)
— Australian Consumer Law (unconscionable conduct when service reversibility varies by unspecified operational criteria)
VNG Corporation cannot maintain public position that region change "cannot" occur while VNG internally executes silent region change processing without user acknowledgment.
Regulatory investigation of the differential treatment becomes actionable: identical user requests receiving fundamentally different outcomes based on unspecified operational criteria.
WHAT COALITION MEMBERS SHOULD DO
If your region-locked account has been passively restored: document the moment of discovery, screenshot the restored functionality, preserve any communications received (including their absence). Report to coalition Discord evidence pool.
If your region-locked account remains locked despite prior ticket submissions: silent restoration is documented for some users. Continue tactical pathway (persistent ticket submissions with proper framing per Jul 9 standalone). Restoration may occur silently or via support communication.
Coalition Discord (verification required): discord.gg/WPHN4YNvW3
Credits:
— Coalition contributor: passive restoration case documentation with explicit publication permission
— Coalition Discord evidence pool
Ten days. Seven documented reversal cases across two operational categories. Coalition documentation continues.
@Roblox @VNGCorporation
#Roblox #RobloxVNG




English
Kevin retweetledi

The @Roblox VNG region-locking crisis has escalated from a technical oversight to a massive violation of user rights. Thousands of players globally, including minors and long-time community members, have been forcibly trapped in the VNG region without consent or a revert mechanism.
A thread on why we are taking this to the authorities.
#RobloxVNG #FixRobloxRegion #Roblox #DigitalRights

English
Kevin retweetledi

VNG'S DATA BREACH HISTORY DESTROYS THEIR DATA SOVEREIGNTY JUSTIFICATION.
For seven days, this campaign has documented the Roblox VNG region-lockout of international users. Central to VNG's implicit justification — repeated by Roblox support agents citing "Vietnamese terms and conditions" — is the framing that Vietnamese jurisdiction over user data is a legitimate legal necessity that cannot be reversed.
That framing collapses the moment you look at VNG's actual data-handling record.
EXHIBIT A — 163 MILLION ZING ACCOUNTS BREACHED
In April 2018, 163 million Zing ID accounts belonging to VNG were leaked on the Raidforums hacker forum by user "testwahaha." The leaked data included:
— Passwords
— Usernames
— Email addresses
— Phone numbers
— Full legal names
— Dates of birth
— Physical home addresses
— IP addresses
— Game codes
The Zing ID system is the identical infrastructure VNG requires Vietnamese users to link to their Roblox VNG accounts. It is the same data-holding architecture VNG operates today.
Source: news.tuoitre.vn — "Vietnam's tech giant VNG apologizes after alleged data breach affecting 163mn accounts"
Verified via TTPhong1368, Vietnamese contributor.
EXHIBIT B — VNG FINED $32,000 FOR ZALO DATA POLICY VIOLATION
VNG was formally fined by Vietnamese authorities for data policy violations tied to Zalo, VNG's flagship messaging platform. Zalo shares underlying infrastructure and account systems with VNG's gaming portfolio, including Roblox VNG.
Source: vietnamnet.vn — "VNG fined $32,000 after controversial Zalo data policy"
EXHIBIT C — VNG FINED FOR INFORMATION DISCLOSURE VIOLATION
VNG was fined by Vietnamese regulators for violating information disclosure obligations — a compliance failure specifically involving the company's duty to inform users and stakeholders about material data-handling practices.
Source: thoibaotaichinhvietnam.vn — "Công ty cổ phần VNG bị xử phạt do vi phạm công bố thông tin"
EXHIBIT D — VND 15 BILLION COPYRIGHT INFRINGEMENT LIABILITY
VNG was ordered to pay VND 15 billion in a copyright infringement judgment during a period the company was seeking to list publicly. Corporate misconduct at material financial scale.
Source: vietnamnews.vn (English-language coverage available)
EXHIBIT E — COMPLETE SYSTEM COLLAPSE, SEPTEMBER 23, 2018
On September 23, 2018, VNG's entire infrastructure went down simultaneously. Every VNG service became inaccessible: Zing (music, TV, ID), Zalo (messaging), ZaloPay (payments), 360game (gaming portal), baomoi.com, and dozens of hosted mobile and web games. Recovery took over an hour with no advance user notification and no explanation from VNG.
This was the second systemic failure by VNG in 2018 alone — the first being the 163 million account breach five months earlier.
Source: vietnamnet.vn — "VNG gặp sự cố nghiêm trọng, toàn bộ hệ thống bị sập"
EXHIBIT F — VNG'S OWN DATA-PROCESSING ADMISSION VS GOOGLE PLAY FRAUD
VNG's official privacy portal at privacy.vnggames.net explicitly documents extensive user data collection and third-party data sharing across their gaming portfolio.
VNG's Roblox listing on Google Play Store declares to end users: "No data collected. No data shared with third parties."
Both statements cannot be true. One of them is a material misrepresentation to end users on a major platform's storefront, in violation of Google Play's Data Safety declaration policy.
WHAT THIS MEANS FOR THE ROBLOX LOCKOUT
Roblox's implicit position, communicated through refusal templates and support agent scripts, is that once a user's account is under VNG's Vietnamese publisher jurisdiction, restoration to Global region is impossible because it would require moving user data outside a legally protected Vietnamese data-sovereignty regime.
The record shows that regime has:
— Leaked 163 million user accounts including passwords, IDs, and home addresses
— Been formally fined for data policy violations on its flagship product
— Been formally fined for failing to disclose material information to users and stakeholders
— Suffered a complete infrastructure collapse taking every service offline simultaneously
— Officially admits data collection and third-party sharing while representing to Google Play users that no data is collected or shared
This is not a data-sovereignty framework worth trapping international users inside. This is a documented pattern of data-handling failure at national scale.
Roblox cannot legitimately cite VNG's Vietnamese jurisdiction as protective when VNG's actual data-handling record is the opposite of protective. The refusal template is not preserving user safety. It is preserving a corporate partnership at direct cost to user safety.
WHAT THIS MEANS FOR REGULATORS
FTC, California Attorney General, Vietnamese Consumer Rights authority, and Google Play policy compliance now all have documented evidence that:
1. VNG's data-handling record includes multiple regulatory violations and one of the largest personal data breaches in Southeast Asian history
2. VNG's Google Play Data Safety declaration for Roblox VNG contradicts VNG's own publicly documented privacy practices
3. Roblox Corporation continues to funnel international users into VNG's jurisdiction and refuses to reverse the transfer
The data-sovereignty justification does not survive first contact with VNG's actual record.
CREDITS
TTPhong1368 (Vietnamese contributor) — sourced and verified Exhibits A, B, C, D, E
aradus (@4radusfr, Pakistan) — sourced and verified Exhibit F, primary Screen Time Vulnerability documentation, Day 5 SLA silence test case
Full documentation pinned on this account.
Coalition Discord (verification required): discord.gg/WPHN4YNvW3
Complaint guide in Russian, English, and Vietnamese:
docs.google.com/document/d/1Dz…
(English)
docs.google.com/document/d/1ma…
(Vietnamese)
docs.google.com/document/d/1Bm…
(Russian)
Seven days.
50+ documented victims.
24+ countries.
16+ formal regulatory filings.
Still growing. Still pushing.
@Roblox @VNGCorporation
#Roblox #RobloxVNG




English

The reverts are real. They are also selective, unannounced, and inconsistent.
Documented partial restoration cluster on file: users in Canada, Vietnam, Philippines quietly moved back. Users in Russia, Pakistan, Egypt, Belarus refused with identical wording ("create a new account").
Same company. Same policy. Different outcomes based on geography and pressure.
Roblox has proven the reversal is technically possible. The refusal is now a policy choice, not a system limitation.
Full documentation pinned. @Roblox
Unfortunate Vietnamese@0hanszei
THANK GOD THEY REVERT IT FOR GLOBAL ACCOUNTS WITH LOCATIONS BEING SET TO VIETNAM
English

VNG APPEARS TO BE VIOLATING THE SAME VIETNAMESE LAW THEY USE TO JUSTIFY LOCKING FOREIGN USERS INTO VIETNAMESE TERMS
Vietnamese Decree 147/2024/NĐ-CP requires gaming platforms operating in Vietnam to display the following notification to players:
"Chơi game quá 180 phút một ngày sẽ ảnh hưởng xấu đến sức khỏe"
("Playing more than 180 minutes a day will negatively affect health")
The notification must be placed:
— In a highly visible and prominent position on the game's official website/forum
— Directly on the player's screen every 30 minutes during gameplay
These requirements apply to all game categories (G1, G2, G3, G4) as part of Vietnam's broader framework limiting daily playtime to 180 minutes for players under 18.
Source: VietnamNet — Vietnam's official state-supervised news outlet
vietnamnet.vn/en/vietnam-int…
Confirmed by Vietnamese Roblox developer (YooY): the required health notification is not displayed to Vietnamese players in Roblox VNG during gameplay.
The significance:
Roblox and VNG cite Vietnamese law as the justification for locking users from 20+ countries into VNG's Terms of Service with no exit path. The same "Vietnamese jurisdiction" they weaponize against foreign users appears to be a jurisdiction VNG themselves may not be fully complying with.
If confirmed at scale, this constitutes:
1. Regulatory non-compliance by VNG within Vietnam
2. Weaponization of a legal framework VNG themselves violate
3. Grounds for Vietnamese regulatory bodies and international consumer protection authorities to review
23+ affected users on record across 21+ countries. Four independent US regulator filings from separate victims. Full documentation pinned.
#Roblox #RobloxVNG @VNGCorporation @Roblox

English
Kevin retweetledi

🧵 HOW ROBLOX LOCKS PAYING CUSTOMERS INTO VIETNAM (VNG) WITH ZERO REMEDY — A DOCUMENTED CASE
I'm Ilya, from Belarus 🇧🇾. I've been a paying Roblox customer since 2019. Over 11,000 Robux purchased (~$140 USD). I own a created group, years of progress, and an active Roblox Plus subscription.
One day, I accidentally installed the Vietnamese version of the Roblox app. That single mistake permanently locked my account into the "VNG (Vietnam)" region. I've never been to Vietnam. I don't have a Vietnamese ID. I'm a Belarusian citizen with a Belarusian passport.
Here's what happened to my account after the VNG lock:
❌ Voice chat — completely blocked
❌ Text chat — severely restricted
❌ Roblox Plus subscription — "Something went wrong" error
❌ Games I played for years — now blocked ("isContentRestricted: true", Error 524: "You do not have permission to join this experience")
❌ Chat says: "You can only view system messages here. Chat is not available in your region"
Meanwhile, Roblox CONTINUES TO ACCEPT MY PAYMENTS. They take my money but deny me the services I paid for.
━━━━━━━━━━━━━━━━━━
📧 WHAT HAPPENED WHEN I CONTACTED SUPPORT:
I submitted 5 (FIVE) support tickets:
• #172240124
• #172532152
• #173346683
• #173352963
• #174566368
EVERY SINGLE ONE — including tickets sent to privacy@roblox.com (their official GDPR/data privacy contact) and appeals@roblox.com — was AUTOMATICALLY REJECTED and forwarded to "Roblox - VNG Support" in Vietnam.
VNG's response (from agent "Karl"):
"When your account accessed the RobloxVNG app/website, you were presented with the VNG Terms of Service, which included a warning that agreement to the VNG Terms of Service would irreversibly change your account to a RobloxVNG account. Unfortunately, we cannot change your account back to a global user. Therefore, to access the Roblox site, you'll need to create a new account."
Their "solution": ABANDON my 6-year-old account, LOSE all my purchases ($140+), LOSE my created group, LOSE all my progress — and start from scratch.
Then Karl added this gem:
"You have the right to make a complaint to your national authority or another supervisory authority and can enforce to seek your right through a judicial remedy."
They literally told me to go sue them instead of fixing a database entry.
━━━━━━━━━━━━━━━━━━
⚖️ WHAT I DID NEXT:
I took their advice. I filed EVERYTHING:
✅ Better Business Bureau (BBB) Complaint #24933277 — filed June 11, 2026. Roblox Corporation NEVER RESPONDED. BBB officially closed the complaint as "BUSINESS FAILED TO RESPOND" — a public negative mark on their business profile.
✅ Federal Trade Commission (FTC) Consumer Report — filed June 18, 2026. Now in the Consumer Sentinel database accessible to federal and state law enforcement.
✅ California Attorney General complaint — filed June 18, 2026 against Roblox Corporation (headquartered in San Mateo, CA) for potential violations of:
• California Consumer Privacy Act (CCPA) Section 1798.130
• California Business & Professions Code § 17200
• Unauthorized transfer of consumer data to a third party (VNG Games)
✅ Trustpilot review documenting the entire case.
✅ I even tried emailing legal@roblox.com — their server AUTO-BLOCKED my email and told me to send certified U.S. Mail. They literally hide behind requiring international postage to file a legal dispute.
━━━━━━━━━━━━━━━━━━
🚨 THIS IS NOT JUST MY PROBLEM:
Right now, as you read this, Roblox VNG is:
• Banning games that were previously available
• Blocking chat for all VNG users
• Restricting content with "Experience unavailable" errors
• Locking accounts after 180 minutes of playtime
• Killing VPN access so users can't escape
Look at these users reporting the SAME issues TODAY:
@HmRobloxIsDed — "all of the games are banned now on this platform"
@forgottenrainyy — "THEY BANNED SEWH FOR VNG ACCOUNTS"
@Koa1131 — "my own game is IP banned from my own country"
@decaplex_ — "almost all of my recent games are wiped"
@gng_okay8208 — "DELETED THE GLOBAL CHAT AND KILLED THE VPN"
@Mynameisphat148 — "All of my favorite games vanished after 1 night"
This is a SYSTEMATIC issue affecting thousands of users. And Roblox's only answer is: "create a new account."
━━━━━━━━━━━━━━━━━━
❓ WHAT I WANT:
I'm NOT asking for money.
I'm NOT asking for my account to be deleted.
I'm NOT asking for special treatment.
I am asking for ONE thing: manually correct my account region from "VNG (Vietnam)" to "Global (Belarus)."
I have my Belarusian passport ready to prove my identity. I've offered to verify through any secure channel. Roblox refuses.
━━━━━━━━━━━━━━━━━━
📢 HOW YOU CAN HELP:
1. If you're affected by VNG region issues — REPLY to this thread with your story
2. REPOST this so @Roblox and @RobloxSupport can't pretend this doesn't exist
3. Tag any gaming journalists you know
4. If you're a journalist reading this — DM me. I have screenshots of EVERYTHING: all 5 ticket responses, BBB closure, Karl's VNG response, FTC confirmation, California AG filing, transaction history, error screenshots.
Roblox Corporation (NYSE: RBLX) is a publicly traded company worth billions. They can fix a database entry. They choose not to.
@Roblox @RobloxSupport @Bloomberg @TheVerge @PCGamer @Kotaku @Polygon @404mediaco
#Roblox #RobloxVNG #ConsumerRights #CCPA #DataPrivacy
English
Kevin retweetledi

On April 30th, Roblox Plus will be available for $4.99/month.
• 10% off on in-game items, avatars, and more (20% off after 3 consecutive months)
• Free unlimited private servers in supported games
• Direct Robux transfers to friends for free (recipient doesn't need Plus, parental approval required for users below 18)
• Profile badge
• Different bundles with monthly Robux

English

Today, we’re introducing Roblox Plus. Launching April 30, this new subscription offers more value, exclusive benefits like free private servers and instant Robux transfers, and more ways for creators to earn. Learn more about.roblox.com/newsroom/2026/…
English

@GorgeousBlox bad cuz roblox vng can't get premium so we all can't make clothing anymore.
this was literally passion for years.
English
Kevin retweetledi
Kevin retweetledi
Kevin retweetledi

كفايه انترنت محدود
#مش_هندفع_فلوس_الباقه
#انترنت_غير_محدود_في_مصر
#Unlimited_Internet_In_Egypt
@WeTelecomEgypt @NTRAEG

العربية
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Kevin retweetledi
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