KeyBank Expert Help

Happy Friday's Eve! Our team is up and ready to assist KeyBank's clients today from 7:00 AM - 7:00 PM ET. If you need anything, send us your questions. Have a great day!

@QSoooooHandsome Hi there — we’re sorry to hear this and understand how frustrating card declines can be. We’d like to help. Please follow us and send a DM with your full name and contact info, so we can review this with you. We’re here to assist! ^GG twitter.com/messages/compo…

@keybank CLOSE MY FUCKING ACCOUNT YALL DIRTY ASF SHOWING THIEVERY BEING FUNNY YALL GAY AS SHIT BOY IM GIVING YALL A BAD REVIEW STOP TELLING THESE FOODAPPS TO NOT ACCEPT MY CARD PAYMENT STOP BEING NOSEY I DONT OWE YALL NOTHING YALL OWE ME. ClOSE MY ACCOUNT RIGHT FUCKING NOW YOU 🐷

Happy Hump Day! KeyBank's social customer care team is available today from 7:00 AM - 7:00 PM ET. If you need anything, we're just a post away. Have a great day!

@DOM_FADDA Hello. We’re sorry to hear about this experience. For any questions related to the fraud claim, please have your partner give our Fraud team a call directly at 1-800-433-0124. Thank you. ^ST

Please retweet @keybank does not, and will NOT support you. They will allow your money to be stolen, and won't support you, even with proof, it happened. They don't care about you. Warn Everyone, you could be next. Get out before they take yours next.

Good morning! We're open for business and ready to assist you here on X today from 7:00 AM - 7:00 PM ET. If you need anything, just reach out. Have a great day!

@usa_web_dev Hi there - Thank you for reaching out. Feel free to DM us with additional details regarding your transfer. We're happy to help. ^ SD twitter.com/messages/compo…

@KeyBank_Help I want to make an international transfer. I tried using your help and chat inside the app, but it was not helpful at all. Can you please provide some guidance?

Good morning! We'll be available to assist you with your banking needs today from 8:00 AM - 12:00 PM ET. Let us know if we can be of service.

@Ryan54686892869 Hello there Ryan, please follow and send us a DM to let us know how we can assist. Thank you! ^AT

@KeyBank_Help Please DM me

Happy Monday! We'll be available to assist you here on X today from 7:00 AM - 7:00 PM ET. Let us know if you need any help and have a fantastic week!

Happy Friday - we made it! Our team will be here to assist you today from 7:00 AM - 7:00 PM ET. If you need help, let us know. Have a fantastic weekend!

Happy Friday's Eve! Our team is up and ready to assist KeyBank's clients today from 7:00 AM - 7:00 PM ET. If you need anything, send us your questions. Have a great day!

@Adam70416416 This sounds frustrating, and we'd be happy to review any interactions. Our DM's are still open if you would like to share additional details regarding this experience. ^CD

@keybank Why would you think I would give you my phone unlock pin are you people on drugs stay out of my business so done with your stupid bank and credit card and fees

Financial empowerment isn’t about how much you have. It’s about knowing where to start. See how KeyBank’s Money Mentors are showing up in classrooms and communities – delivering real conversations, real skills, real and real futures.

@GottiMoving Hello, Thank you for reaching out. Please follow and DM us with additional details. We are happy to help. ^NG twitter.com/messages/compo…

@KeyBankCtr got to be the worse bank ever in the history of banks I had this shit for 2 years everytime I swipe or make a online transfer my money come up missing bills included @keybank @KeyBank_Help do better shit terrible

Happy Hump Day! KeyBank's social customer care team is available today from 7:00 AM - 7:00 PM ET. If you need anything, we're just a post away. Have a great day!

Good morning! We're open for business and ready to assist you here on X today from 7:00 AM - 7:00 PM ET. If you need anything, just reach out. Have a great day!

@AllersBJ Hi there - We have responded to your Instagram message, and we are happy to continue communicating over there. Thank you, ^DD

@KeyBank_Help Put some more money into your mobile deposit feature, that damn thing loops in the photo feature, or just outright signs me out of the app. Before you give me the trouble shoots I worked in collections during COVID so I know how to adjust lighting.

We were proud to partner with @KeyBank to host a Women's Heart Healthy Workshop this week as part of our HocKey Assists program! Learn more about the initiative → bufsabres.co/3ZZ5CyX

@L0rdval Hello Joseph-We are sorry for the inconvenience of the overdraft. Please follow/DM us with your full name, billing zip code and phone number. We would be happy to look into this further. ^MM

It ridiculous that I go negative and have money out in my account before the deadline for the day and I STILL get overdraft fees. Making me consider switching banks at this point @keybank @KeyBankCtr @KeyBank_Help

@MrMomforNow Hello Tony-Thanks for your feedback. We apologize for the disruption caused by the network shutdown and appreciate your patience while we worked to resolve it. If you have need further assistance, please feel free to DM us with your full name, billing zip code, phone number.^MM

@keybank thanks for having this network shutdown today you assholes!!

@GuttrMatt Hi there - We apologize for any inconvenience, and the app is currently up and running. If you are unable to log in, please attempt to delete the app, reboot your device, then log back in. Feel free to DM us for additional troubleshooting. Thank you, ^DD twitter.com/messages/compo…

@KeyBank_Help Please fix the timing for the maintenance service of the mobile app. There’s no reason that you guys should do app maintenance on a Saturday during prime hours.

Good morning! We'll be available to assist you with your banking needs today from 8:00 AM - 12:00 PM ET. Let us know if we can be of service.

@autiliabarros Hi there - The app is currently up and running. If you are unable to log in, please attempt to delete the app, reboot your device, then log back in. Feel free to DM us for additional troubleshooting. Thank you, ^DD twitter.com/messages/compo…

now @keybank @KeyBank_Help i need yall to get yall services together immediately… cause ain’t no way yall app is shut down and even when i call there’s an issue, shit i even went to the ATM and nothing works. your basically locking people out from their money. fix it please.