KeyBank Expert Help
28.2K posts

KeyBank Expert Help
@KeyBank_Help
Client Service Experts. Problem resolution enthusiasts. Listening to you and taking action 7am-7pm ET Mon-Fri and 8am-12pm ET Sat.
Cleveland, OH Katılım Şubat 2010
5.6K Takip Edilen5.6K Takipçiler

@TP318 Hi Michael - I can certainly look into this for you. Please send a direct message with your name, phone number and zip code on the account. You can also reach our customer service team today at 1-800-Key2You (1-800-539-2968). Thank you. ^MK
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@KeyBank_Help Would you be able to help me figure out when I closed my key bank account?
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@ligiarotella1 Hello — for help with a KeyBank account, please follow us and send a DM. Happy to assist. ^MK
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@malc4dead Thank you for bringing this to our attention. I’ve shared this concern with our Branch Escalation team and requested that they reach out to your wife as soon as possible. ^AS
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@KeyBank_Help I did exactly as you asked in March 5th and still nothing, no one has contacted my wife. We are no closer to obtaining POA access to the account. This is for getting 60 months worth of bank statements to apply for Medicaid. This is a time sensitive matter.
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My wife is trying to be the POA signer of her aging parent's account @keybank. Went to the branch with her Dad, with a notarized POA. 2 weeks later, nothing has been done, and now the same Key Bank employee wants to make her a co-owner instead. This is a redflag or incompetence.
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@dieter_rolff Thank you for the information. DM over any details including your full name, phone number and zip code. I'll be happy to see how I can help. Thanks! ^AT twitter.com/messages/compo…
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@dieter_rolff Hello, I appreciate you reaching out. If you have any questions regarding what happened with your account, I'd be happy to take a look for you. Please follow/DM your full name phone # and zip code to get started. Thanks ! ^LH
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@keybank Hi I am now telling the world about how you closed my accounts after I was a victim of check fraud. Meanwhile your bank and the actual criminals will just continue as if nothing happened. Nice job 👍
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Scammers are always looking to trick you into sharing personal or financial information, using tactics that cover everything from email and text scams to phone and QR code scams. Discover tips to help protect yourself from fraud at key.com/frauddetection.
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@tanzilive We would like to hear more about your experience. Please follow and DM us with additional details so we can look into this further. Thank you. ^ST
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@KeyBank_Help What about HR to complain about the action of an employee. Is there an email address?
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@KeyBank_Help what is your customer care number
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@jjaywesttt Hi Jay, you sound frustrated and I'd like to see if I can help. Please follow/DM your full name, phone # and zip code along with some details and I'll give you a call. ^LH
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@barry231395 Hi Barry - The app is currently up and running. If you are receiving an error, please attempt to reboot your device and try again. You may also try switching between Wi-Fi and data on your device as well. Feel free to PM us for additional troubleshooting. Thanks, ^DD twitter.com/messages/compo…
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@QSooooHandsome Good morning, Thank you for reaching out regarding your refund. Please know that the deposit will be posted to your account immediately once we receive the funds. ^LH
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