Kipling

@deleriumal I am very sorry to hear about the zip on your Daughters bag! Please reach out to our Customer Care team by tapping the link below, they will be able to help get this all sorted for you. eu.kipling.com/en-gb/pages/co…

@KiplingGlobal looking for a spare zip for my daughter’s bag. The zip unfortunately came off while she was away. And if zip is unavailable where I could buy the same bag for her?

@SwanChaiBaldwin You can contact us via our contact form here: eu.kipling.com/en-gb/pages/co… 🙂

@KiplingGlobal Can you forward please? I don’t know who you need to send this request to. Thank you.

@KiplingGlobal is there any way to find out the name of the monkey on my 2014 Port Red Yacht L bag please? My ex-husband threw the monkey in the bin and I really want to find a replacement. Any assistance is appreciated. Thank you.

@Dvincenty Hi Debbie, Please try this link if you are a US customer and scroll to the bottom. You will find the telephone numbers required to get in touch. kipling-usa.com/contactus Thanks, Zaim Kipling team

@KiplingGlobal The links dont provides phone number

@KiplingGlobal You sign in and you place the order. Order no registered. CS answer: I understand that you're experiencing an issue with your order not appearing in your account after signing in. Unfortunately, I couldn't find any relevant topics to assist you. Over and over 😠

@LucyLiu_89 Hi there, Sorry to hear you are having an issue with your bag. You can raise a warranty claim with us through our website here: kipling.com/uk-en/warranty/ I hope this helps. Best wishes, Jack - The Kipling team

@KiplingGlobal No Customer Services. Np one to reach out too. Bag used a handful of times is crumbling.

@cleysonfariass Hi there I am sorry to say this is correct. You can confirm this using the following link: kipling.com/uk-en/delivery/ Thanks, Zaim Kipling team

Acabei de tentar fazer uma compra na dona @KiplingGlobal e descobri que a bonita não envia para as cidades do interior de Alagoas (apesar de cobrar frete). Tá certo isso, Kipling?

@coloeri Dear, Can you please contact our customer care via this link: kipling.com/uk-en/contact/ they will be able to help you with this. With kind regards, Kipling.

@KiplingGlobal I haven't received my order, no email, nothing. I need it urgently.

@PaulaGuard Hello Paula! We are really sorry to hear about the scare, we will forward this to the relevant departments. Kindest regards - Valeria

@KiplingGlobal when people buy something for you, you should really tell them that it will show in their bank as ‘VF Northern Europe service Edinburgh’. Just spent ages on the phone to my bank thinking I’d been a victim of theft/fraud right before Christmas!

@Ankur1777 Hi Ankur, please contact us using the following link if you wish to discuss any recent orders placed: kipling.com/uk-en/contact/ Thanks, Zaim Kipling team

@KiplingGlobal I had ordered something from ur india website order no. A20114152 but have not received the bags nor anyone is replying...please look into it and if u can share contact number

@amadams121 💝 🐵

@KiplingGlobal - love the purple fig color. Wish it was available in more styles!

@dropey1979 Hi thanks for contacting us. Please use the below link to make a purchase on our official online shop. kipling.com/uk-en/?gclid=c… Gemma Kipling team

@KiplingGlobal Hello Shoes.kipling.com doesn’t work anymore? Can you tell me what’s wrong ? Thanks!

@GaboRamzM Nos tomamos muy en serio su preocupación y estamos estudiando este asunto internamente.

Una mexicana es discriminada en una tienda @KiplingGlobal en San Antonio, Texas. No molesten a una compatriota en el mes patrio. #Mexico

@GaboRamzM Nuestros clientes siguen siendo nuestra máxima prioridad y esperamos que todos nuestros empleados reflejen los valores de nuestra marca en su trabajo diario y en sus interacciones con los clientes.

@GaboRamzM Hola, En Kipling nos entristece conocer tu experiencia. Siempre ponemos a las personas en primer lugar y las buenas personas son la base de nuestra marca.

@ChickLitChloe Hello Chloe! I am really sorry to hear that. Please send us a DM, so we can have a further look into it for you. Kindest regards - Valeria

@KiplingGlobal I’m so sad. My new Meave bag has arrived but doesn’t have the promised monkey or Hogwarts charm attached :( your website clearly states comes with Kipling monkey and charm… mine isn’t complete. Can this be rectified please?

@megannmitchell_ Hi, we're sorry to hear this. Please pop a DM over to us so we can help. Best wishes, The Kipling Team

@KiplingGlobal I placed an order on Sunday, received no email confirmation and have been unable to track my parcel and courier attempted to deliver but was unsuccessful. Tired to contact your customer care multiple times with no response, please can you help?

@dontcallmeteena Hi there, please contact us by DM so we can help further! Best wishes, The Kipling Team

@mauriciojsc You can contact your Customer Service department here - kiplingmexico.com/contacto-y-ven…

@KiplingGlobal hi! I would like to know which is the official customer service account in Mexico. My partner bought a bag, and after the first use, it got stained, and the stain won't come off.

@NamrataKothariB Hi there, please contact us by DM with further information and we can check this out for you! Best wishes, The Kipling Team

@KiplingGlobal A fake website is using your brand @KiplingGlobal We ordered from that website and got duped into paying for bags. Waiting for 4 months now to get this sorted. But no customer care has a solution.

Dear @KiplingGlobal, I had placed order during back to school and now its off from school and we haven't got our order yet. Emails to your customer care India just bounce. How do I get an update?