Kitbaguk

@112imtiaz Hey there, Nicole here. Let's look into this for you. Please send me a DM with a screenshot of the error you're receiving. x.com/messages/compo…

@KitbagUK try to place an order but when I press place order nothing happens. Defo hasn’t been processed and tried on both a phone and pc and it doesn’t go the next step

@jazette77 Hi there! Let me locate your order! Shoot me a DM with your order info when you get a chance! -Tina x.com/messages/compo…

@KitbagUK Chatbot keeps kicking me off. I have an issue with my order, said out for delivery yesterday…not delivered. Then noticed on invoice you have put the wrong address. Paid for next day as it’s a present and now I have no idea where it is. Please advise

@SarahKJ_THFC Hey Sarah! I can also help out! Can you send over a DM when you get a chance? ~Pam x.com/messages/compo…

@KitbagUK hi! I’m trying to reach you on live chat but it’s not connecting me to an agent 😞 I’ve been waiting 20 mins now but normally it’s instant. Is the live chat function working?

@EmWooldridge Hey! Thanks for the tag, I'd be happy to look into this for you. Feel free to send me a DM using the link below, I'll meet you there. -Charlie x.com/messages/compo…

@KitbagUK I ordered an England kit on 01/07 and it still hasn’t arrived. Tracking number says it’s yet to reach Royal Mail and haven’t been able to get through to customer service at all (no one enters the live chat and the email doesn’t work). Can someone help please?

@drxxpsy Hey! I'd be happy to help you out! Please send me a DM so we can chat. - Brenda x.com/messages/compo…

@KitbagUK I can’t get through to anyone on customer service, tried again multiple times since 10am.

@GaryComments I'd like to help in any way I can with this. Please send me a DM when you get a chance! - Jaden x.com/messages/compo…

@KitbagUK don't offer faster delivery when you can't meet the demand, as confirmed by one of your own customer service agents. #kitbaguk

@GaryComments I can help you Gary, please send me a DM and I will meet you there, thanks. 😊 - Jaden x.com/messages/compo…

@KitbagUK does anyone actually answer phone calls 20mins and counting and nothing yet

@Edwards_301182 Hey there, Nicole here! Let's look into this for you! Please send me a DM with your order details. x.com/messages/compo…

@KitbagUK can someone please contact me regarding a faulty item on order 365-4828-0690 This got delivered today with number printed on the shorts which is peeling off??

@pickersgi10 Hey John, Please send me a DM with your order details, and I'll see what I can do to help. Thanks - Wendy

@FollowEverton I ordered 2 t shirts from @KitbagUK,when they came 1 was the wrong 1.I contacted them,was told "Post it back" which i had to pay for,"We'll send the correct 1".When it came they sent the same 1 back!Kin useless,i won't buy anything online again.😤

Just been in the Everton shop and it’s scandalous but it’s nearly July and there’s no new kit. To make matters worse, nothing for babies or toddlers. Then to add insult to injury, they have removed the season ticket Discount! Sorry, but that’s just ridiculous

@P_G_OBrien Let's get this checked out Emma. Please feel free to fire a DM my way with your order details so that I can assist you further. 👍 - Reagan. x.com/messages/compo…

@KitbagUK I received a defective order last week. I have reached out 4 times now, contacting agents, sending an email. Still no response in 7 days. Phone contact unavailable. Also attempting to send a form to be met with the attached notification (photo). Anybody home?

@cape_james60101 Hi James! Please send me a DM, and I will get that checked ASAP! - Lane x.com/messages/compo…

Hi @KitbagUK I placed an order for next day delivery on 15th June. It said I would receive it 16th June. Still says order processing. Contact centre closed at 09:45 and cannot contact any one. Where’s my order?

@JordSealy Hi Jord, let me look into that for you! Just send a DM over with your order info to get started! -Bethany x.com/messages/compo…

@KitbagUK I ordered two England tops, 1 has arrived but the other says it won’t be here until the 27th June. I ordered both at the same time and delivery said 3-5 days. Why is it taking 2 weeks extra to process the other top when it is the same as the other just one size larger?

@kkokocha7 I have just replied to your DM now Kayleigh, thanks. 😊

@KitbagUK I have sent a message

@KitbagUK ordered 3 England kits… one still has the printing sheets on the number can’t take off as numbers will come off. I’ve emailed and spoke on chat… still waiting for someone to tell me what they are going to do 😡

@jmwilliamson23 Hi Joe, I'd be happy to help you out! Just send a DM over with your order info to get started! -Bethany x.com/messages/compo…

@KitbagUK So my order number isn’t recognized on your return portal, the customer service email is no longer being monitored and the help form on your website says unable to send? How am i meant to get my refund? @WhichUK

@Leobaby08 I see we're helping you in the DMs. I'll continue to assist you there and provide you an update on your refund! -Meredith x.com/messages/compo…

@KitbagUK Scam company, said they had refunded me, now saying it has been declined. Cant speak to them on phone and chat are useless. Steer clear

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@leonlfc Thanks for the tag! Shoot over a private message so I can assist further! 😊 ~Pam x.com/messages/compo…

Hi @KitbagUK when will you be re stocking these in size large please?

@Youngy54 I completely understand where you're coming from, Dan! Would love to still look into this if you could DM me here. - Hunter x.com/messages/compo…

@KitbagUK It’s pretty redundant at this point, every time it’s been ‘looked into’ it’s just the same story that it’s been delayed again and I can either wait or take a refund, it’s all just a bit silly at this point for a shirt that was ordered in November.

Still waiting for that MSG shirt to ship for some reason like

@Youngy54 Hey Dan, please shoot me a DM with your order details, I will be happy to look into this further for you. - Hunter x.com/messages/compo…

@KitbagUK @WWEShop @Fanatics Oh, we’re changing it AGAIN! 3 days before the last date they told me. Jesus Christ. 🤦🏻‍♂️

@Youngy54 Just sent you a DM!

This is getting beyond a joke now. This shirt was put on the website and ordered 2 MONTHS AGO. Your production and shipping system is an absolute joke, @KitbagUK/@WWEShop/@Fanatics or whichever account you’re DM’ing copy and paste responses from this evening.