Kobalt Tools

We're here to answer all your Kobalt questions. Including "where do I buy them?" That one's simple: Lowe's and lowes.com are the ONLY authorized U.S. retailers for warranty-eligible Kobalt tools.

@justEmma234 We'd like to look into this further. For more info, please reach out to our customer service line at 1-888-3KOBALT.

@KobaltTools I need a 6” chainsaw blade. I’ve been unable to find one since last spring. Off brands don’t last as long as the one I had when I first bought this tool. It’s my fave. Where can I source a chain?!?

We're here to answer all your Kobalt questions. Including "where do I buy them?" That one's simple: Lowe's and lowes.com are the ONLY authorized U.S. retailers for warranty-eligible Kobalt tools.

@thomasr1950 Hi, Tom - Please reach out to our customer service line at 1-888-3KOBALT.

@KobaltTools I don't understand how the warranty works.

@TerryMakes9 Hi, Terry. We'd like to look into this further. For more info, please reach out to our customer service line at 1-888-3KOBALT.

@KobaltTools would these be covered under warranty? Never abused but the handle is coming apart.

@AllDahill Thanks for reaching out. We'd like to review this further. To reach our Customer Care team, please fill out a contact form here: kobalttools.com/contact-us

2 weeks. You’re better than this @KobaltTools

@Phillygerl Hi, Lynn. We'd like to learn more. Please reach out to our customer service line at 1-888-3KOBALT.

@KobaltTools is causing me way more stress than I needed right now. Should've spent more for another brand. 😡

@Redhairy Thanks for reaching out, Ryan. We'd like to review this further. To reach our Customer Care team, please fill out a contact form here: kobalttools.com/contact-us

I can’t believe how crappy @KobaltTools are. Three different batteries gonna sun one weekend. Absolute chines made junk. I should’ve known better than to buy their worthless tools. And now I can’t return them. Just lovely.

@delusionaloufan Thanks for reaching out. We'd like to review this further. To reach our Customer Care team, please fill out a contact form here: kobalttools.com/contact-us

@KobaltTools I bought the 40 volt power head and edger attachment two weeks ago. It overheats and drains the battery after 5-10 minutes of use and stops. After it cools down a bit, I can use it for about 15 seconds before it stops again. Any thoughts?

@Turbo_Things What a great post! We'd love to share this on our channels with credit to you (of course!) Please click this link to give us permission prod8.sprinklr.com/ui/external/ug…

Never thought I’d need a light like this but it turned out to be the perfect helper on my service calls! The @kobalttools collection is really adding up 🤓 #fyp #foryou #trucks #liftedtrucks #loweredtrucks #4x4 #truckcommunity #turbothings #bluecollar #diesel #trucktok

@J_WORTH79 Please reach out to our customer service line at 1-888-356-2258. They're available Monday-Friday from 8 am - 5 pm EST.

@KobaltTools It would be nice if Kobalt Tools tech support would actually read their emails or personal messages through various social media platforms.

@Hatchetforce We'd like to check into this for you. Please reach out to our customer service line at 1-888-3KOBALT, between Monday - Friday during 8 am - 5 pm EST.

@KobaltTools About 3 years ago I purchased a Kobalt Pole Saw, Model # KPS 80-09. It seems to be impossible to find a replacement chain. Does the chain for the KPS 80-08 and KPS 80-07 fit this model? Thanks.

@kylerboudreau Hi, Kyler. We'd like to look into this further. For more info, please reach out to our customer service line at 1-888-3KOBALT.

@LanesKarl Hi, Karl. We'd like to look into this further. For more info, please reach out to our customer service line at 1-888-3KOBALT.

@KobaltTools Looking for customer service. Local store couldn’t help

@PastorChzhead Hi Duke, please call our customer service line at 1-888-3KOBALT. Our agents are available Monday-Friday from 8am-5pm EST.

@KobaltTools still no response, on getting this battery replaced, or covered by warranty.

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@gotphoto Hello, please reach out to our customer service line at 1-888-3KOBALT. Our agents are available Monday-Friday from 8am-5pm EST.

@KobaltTools can't DM for a service question as requested because of the paywall. Any other ways to connect for free?

@thequest41 Hi Brett, call our customer service line at 1-888-3KOBALT. Our agents are available Monday-Friday from 8am-5pm EST. Please be sure to ask for an incident number during your call.

@KobaltTools I purchased your 230pc general purpose tool set today and when I got home I noticed some issues with the set. Would you please DM me so we can discuss further.

@J_McMurrayFan1 Hi Devin, call our customer service line at 1-888-3KOBALT. Our agents are available Monday-Friday from 8am-5pm EST. Please be sure to ask for an incident number during your call.

Got my new @KobaltTools cabinet unboxed, just to find the bottom piece bent up. Kind of difficult to assemble a perfect looking cabinet that came with parts warped and bent.

@themrsllucas Please visit lowes.com/kobalt for our official website.

@KobaltTools Is kobaltofficial your website?

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@MF_er0 Please call customer service line 1-888-3KOBALT to have a replacement shipped to you, or bring your item to any Lowe’s with a receipt so we can review to give you a covered repair or replacement.

@KobaltTools if you are going to sell tools with a lifetime warranty you should accept direct messages from anyone not just people who have paid for service! How do I get a broken Allen wrench replaced?