Kotak Life

@KAILASHNIRMAL Hi Kailash Nirmal, please share your contact details and policy number at twitter.com/messages/compo… so that we can assist you further.

@Kotak_Life I received an email regarding bank details for my upcoming Survival Benefit (Policy No. XXX725). I already hold a Kotak bank account which I used when I purchased this policy in 2013. I would prefer to receive the benefit in the same account. Could you please help?

@shalabh_kapoor Hi Shalabh Kapoor, our teams are actively working on resolving this issue. We will share an update with you shortly.

@Kotak_Life I just want to close this policy as soon as possible

@Kotak_Life I need customer care support wrt policy no: 74635881

@shalabh_kapoor apps.apple.com/in/app/happyyo… (3/3)

@shalabh_kapoor Store and App Store—by logging in with your registered details. To download the app, click on the links below: Play Store: play.google.com/store/apps/det… App Store: (2/3)

@anjalim78414719 @KotakLife @KotakBankLtd Hi, we're sorry for any inconvenience caused. We have brought your concern to the attention of relevant team and will update you on this matter shortly.

@KotakLife @KotakBankLtd Serious complaint: Policy No. 78525533 was created from my account WITHOUT my consent. Agent misled me calling it an FD but opened an insurance policy. No approval, no proper explanation. This is mis-selling. Cancel immediately & refund ₹52,289.

@sagar842 WhatsApp by messaging us at 9321003007. (2/2)

@sagar842 Hi Sagarwal, If your renewal payment has already been completed, please ignore the reminder message. You may log in to our website kotaklife.com to view your policy status. Alternatively, you can also download your payment receipt via (1/2)

Why are banks and their RM allowed to sell non-baning products if they can't service the customer needs..@udaykotak @KotakBankLtd @Kotak_Life There is an issue with the premium collection, the money has been debited 5 days back but doesn't reflect in the policy..@NileshShah68

@sagar842 Hi, your concern has been shared with the concerned team for review. We request your patience while we work on providing you with an update.

@Susmita76439404 Hi Susmita Chakraborty, we regret the inconvenience caused. Kindly share your policy number and contact details with us via DM at twitter.com/messages/compo… so that we may assist you further.

Complain against Kotak life insurance regarding unknowingly they deducted Kotak premium and ECS charges from my Kotak account in respect of not paid their premium on time. After sent my grievance mails they only paid the cash bonus. But want my full refund along with ECS charges.

@jawsnahor7 Hi,​ we have responded to your concern via email on April 10, 2026, at 11:13 AM. If the resolution did not fully meet your expectations,​ you may proceed with the escalation matrix for further assistance.

Blatant misselling of policies by Kotak life. Modus operandi - sell policy by recruiting as agent and promising hefty returns. Break contact once policy sold. Extensive freebies and foreign jaunts promised to Kotak agents indulging in scam @Kotak_Life @udaykotak @irdai

@kushalrshah Hi Kushal, thank you for providing the details. We have shared your concern with the relevant team and will update you on this matter shortly.

@Kotak_Life Sent

@Kotak_Life Complaint tickets getting resolved and closed without any communication. Can someone help ?

@jawsnahor7 Hi, your query is under review with our team. We will update you as soon as we receive further information.

@DhruvPa92112212 @KotakBankLtd @raghav_chadha @RBI @kotakneo @udaykotak @KotakMF @jay_kotakone @CMOMaharashtra @narendramodi If you are not satisfied with the resolution, we request you to kindly write to us at kli.grievance@kotak.com along with any relevant facts or supporting documents, so we can review your concern further.

Still no response from anyone and it's been 2 months,now it feels like @KotakBankLtd has scammed me thoroughly with 1.72Lac! Can anyone help me? @raghav_chadha @RBI @kotakneo @udaykotak @KotakMF @jay_kotakone @CMOMaharashtra @narendramodi

@Kotak_Life Policy 78391991 rejected AGAIN without investigation. Mis-selling at Dahanu branch, false refund promises made. Very stressful for my family. Resolve this or I escalate to IRDAI & legal action. #KotakLife #MisSelling @udaykotak @jay_kotakone @RBI @narendramodi

@DhruvPa92112212 @KotakBankLtd @raghav_chadha @RBI @kotakneo @udaykotak @KotakMF @jay_kotakone @CMOMaharashtra @narendramodi Hi Dhruv Patel, please be informed that your complaint has been thoroughly investigated and closed based on the available facts under case ID 22977235 on March 12, 2026.

@VoteMulkraj Hi,​ we request you to raise your concern at kli.in/WECARE. Our team will check and provide you with the necessary assistance.

Dear Team, I have shared the same….please check and resolve it

@Anuj_Raghawan Hi Anuj, we apologize for the inconvenience. Please note that your case is currently being investigated by our grievance team under case ID 23257857, and a resolution will be provided within the specified TAT.

@Kotak_Life I told you yesterday here...I already emailed... And Don't try to suppress the issue.. you are trying to mislead. I came here to get my issue resolved. Now I am forced to escalate this to #IRDAI

My father took a loan from @fusionfin_ltd At the time of loan processing, I was neither properly informed about the @Kotak_Life insurance nor was my explicit consent taken. Additionally, I was not informed about the free-look cancellation period of 15–30 days,

@DhruvPa92112212 @KotakBankLtd @raghav_chadha @RBI @kotakneo @udaykotak @KotakMF @jay_kotakone @CMOMaharashtra @narendramodi Hi Dhruv Patel, we have shared your concern with the relevant team and will update you on this matter shortly.

@Anuj_Raghawan Hi Anuj, we request you to write to us at kli.grievance@kotak.com. Our team will check and provide you with the necessary assistance.

@Kotak_Life Where is the update? @Kotak_Life