Dr. Kris May

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Dr. Kris May

Dr. Kris May

@KrisLMay

Coastal engineer and #climatescientist working to make our global world more #resilient to #climatechange. Mom to two amazing daughters that love #science.

San Francisco, CA Katılım Haziran 2011
143 Takip Edilen101 Takipçiler
Dr. Kris May retweetledi
ESB Group
ESB Group@ESBGroup·
Join Professor Katharine Hayhoe, renowned author and atmospheric scientist, for the final instalment of the 2023 ESB-IIEA REthink Energy series on Tuesday, 5th December at 4pm.    To register, visit: iiea.zoom.us/webinar/regist…      #ESBNetZeroFuture
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Dr. Kris May
Dr. Kris May@KrisLMay·
@BayAreaClipper I posted more of the issue in a longer thread. Charging $5 to transfer a balance over the phone, but charging $3 to transfer the balance and mail out a new card is very backwards.
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Bay Area Clipper
Bay Area Clipper@BayAreaClipper·
@KrisLMay Hello! Sorry to hear that, however, to consolidate your accounts, you must contact customer service since we cannot access account information with this platform. They are also available via email: custserv@clippercard.com.
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Dr. Kris May
Dr. Kris May@KrisLMay·
@BayAreaClipper Your customer service rep hung up on me, so I am hoping to get an answer. I have 4 clipper cards registered to my account with $$ on them. I would like to consolidate them to 1 card. #clippercard
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Dr. Kris May
Dr. Kris May@KrisLMay·
@bayareaclipper please review your policies. And with transit ridership down, I would think you would strive to better to serve your customers.
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Dr. Kris May
Dr. Kris May@KrisLMay·
But why $5 to simply transfer a balance? Or in my case $15 since I have 4 cards. That’s insane. It’s more work for clipper card staff to send a replacement card AND transfer the balance to the new card, but that costs $3.
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Dr. Kris May
Dr. Kris May@KrisLMay·
@bayareaclipper Your customer service rep hung up on me, and I need help. I have 4 clipper cards that I would like to consolidate to one card. For some reason that costs $5 per card to simply transfer a balance.
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Dr. Kris May
Dr. Kris May@KrisLMay·
I spent the past week with the greatest Climate minds in the country. I’m energized and optimistic, but I oscillate between geeking out on how much more intense and frequent future storms will be, and acute fear of what is coming. #ClimateCrisis theguardian.com/environment/20…
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Dr. Kris May
Dr. Kris May@KrisLMay·
Her neighbors used to joke ruefully about being in a flood zone. “Now I think the conversations are starting to take a more serious turn,” she said. “It’s not something people are chuckling about any more.” #photo-23379670" target="_blank" rel="nofollow noopener">sfchronicle.com/bayarea/articl…
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