Labcorp

@BroadStBull Hi Sam, thank you for bringing this to our attention. We’re sorry to hear about your experience, as patient safety and proper procedures are very important to us. We’ve shared this with the appropriate team so it can be reviewed promptly.

It IS Labcorp located in Walgreens.

@Jamrock813 Hi there, thank you for bringing this to our attention. If you would like, you can either direct message us or send an email to labcorpsocialmedia@labcorp.com with your full name, date of birth, and best contact information, and we can direct your concern to the proper team.

@Labcorp keeps hanging up on me smh

@PayingThaBills Hi there, we're sorry to hear about your experience. If you would like, you can direct message us or email labcorpsocialmedia@labcorp.com with your name, location visited, and best contact information, and we can investigate your concerns further.

Currently sitting at @Labcorp and I can’t believe how this business runs. It’s short staffed. Employees are fairly rude, but sitting here I can tell they deal with idiocy all day. The check in machine is easy for some, but elderly have issues. So do people who don’t speak English as a first language. There is not a receptionist to answer questions. It’s come in and hope you know what to do. Have a seat and hope you didn’t mess up. They used to have a TV that showed if you were on a waiting list, or where you are in the queue. Nothing now. Just hope you’re in there and that eventually you are called by someone to give them your paperwork. I finally was called after 50 minutes only to be told that I ‘now have an appointment at 12:30’. I need to come back. I got here at 10am. All of this is fine. For me. But today I don’t have a heavy schedule. For anyone else who doesn’t have the freedom, this is highly stressing and I get it. Labcorp needs to figure this out. It’s getting worse every time I come in. Progressively. You make money. Plenty of money. It’s healthcare. Hire. Service your customers. I am forced to come here because this is where I am told to go, and these arrangements with you business make you feel like you’re the king of the hill. Someone will come along and do better, and you’ll sit and wonder where your market share went. I hope it gets better on my next visit. I’ve gone here at least once a year for the last 10 years. Same location. I’ll let you know.

@kriket666 Hi there, we're sorry to hear about your experience. We will share this feedback directly with the appropriate team to investigate further.

@Labcorp had an appointment for lab work at 7:45 am. I was a few minutes late. I sat for over 20 minutes while they took people who arrived after me. I left. I couldn’t even talk to anyone. 2535 William Penn Hwy, Easton, PA 18045

@Manis0524 Hi there, thanks for reaching out. We want to take a deeper look into this. Can you please DM us with more details? Thank you. twitter.com/messages/compo…

@Labcorp It was through the app. I received a confirmation# but there has been no response

@Labcorp I sent an email and still no response !

@LindsayLuLu1313 Hi Lindsay, we’re sorry to hear this. Send us a message or email labcorpsocialmedia@labcorp.com with your name, date of birth, some details about your experience, and the best contact information for you so we can look into this further.

@Labcorp your customer service is absolutely awful. Thought you should know ☺️

@thepierremartin Hi Pierre, we're sorry about that! Please send us a message or email LabcorpSocialMedia@labcorp.com with your full name, date of birth, date you made the purchase, and best contract info and we can investigate further.

@Labcorp, I placed an order and you charged my card but didn't give me an invoice # or order confirmation. I tried contacting your OnDemand support # within the hours of operation and it said you were closed. Will be disputing the charge if no one can help. This is ridiculous

@Myslady Hi there, we're sorry about the billing issue you appear to be running into. We'd like to look into it further to help resolve. Please message us or email labcorpsocialmedia@labcorp.com with your full, DOB, and best contact info so we can investigate.

Have you been billed by @Labcorp #labcorp. They are doing something fishy w their bills! Watch out! Be careful - don’t get ripped off! Horrible customer

@Nae924Nae Hi there, we're sorry that you're running into an issue with a previously paid bill. We'd like to look into this for you. If you don't mind, please either send us a message or email to labcorpsocialmedia@labcorp.com with the patient's name, DOB, and best contact information.

Is Labcorp preying on the elderly? How do you keep sending an elderly patient a bill that was paid back in October? A front and back copy of the check was mailed and confirmed received back in January, and the balance remains on the account. @Labcorp @Labcorp

@ToetalPossib We can confirm that your email has been received, and we will escalate to the appropriate team to get to the bottom of this. You can expect a response with 24-48 business hours. Thanks for your patience!

@Labcorp Sent

@Labcorp I’ve tried for over a month to schedule lab work and your system is blocking me due to a name mismatch tied to old records in another state. Multiple calls. Multiple messages. Zero response. My labs are now overdue. I need a fix to this medical care impact immediately!

@XKerry_CX Thanks for the shoutout! We're glad to hear you had a great experience at our Stratford, NJ patient service center today.

@Labcorp Hey there. I’m usually coming at y’all frothing at the mouth, all angry like but today I want to shout out your crew at the Rowan U Med School branch on Laurel Rd, Stratford, NJ. I know cheerful is a tall order but Gottdang, all were jubilant & downright amicable. Yay!

@srshah6 Hi there, we’d be happy to help connect you with the appropriate team. Please send us a direct message or email to labcorpsocialmedia@labcorp.com with your full name, date of birth, and best contact information so we can assist further.

@Labcorp It is unfortunate that it takes more than 72 hrs for lab to provide test results. Even the inquiry via patient portal is not reported in timely manner. No phone or emails system to reach #LabCorp. Don’t ask me to contact Dr.😡

@Blondie41958 Hi JannieLee, we're sorry you're running into difficulties reaching our Morgantown, WV location. If you'd like, please either DM or email us at labcorpsocialmedia@labcorp.com with your name, DOB, and best contact info and we can get you in touch with someone.

@Labcorp Your MORGANTOWN, WV, office needs immediate attention. No one EVER ansewrs the PHONE! @SecKennedy @DrOz

How are blood tests changing cancer monitoring and Alzheimer’s detection? On the Becker’s Healthcare Podcast, Labcorp’s Dr. Mindy Nye breaks down what’s next in diagnostics. spr.ly/60154qnXJ

@Jouler8 We are happy to help. We will pass your email along to the appropriate team for review, and you can expect to hear back via email within 24 hours.

@Labcorp I have sent an email. Thank you for at last giving me an avenue for communication. I shall wait a few minutes for you to read this, then delete the OP.

@Alagon_Quo Hi Alfredo, we would like to try and help resolve this for you. If you would like, please send us a message with your name, date of birth, and invoice number. If you have trouble messaging us, you can also email us at LabcorpSocialMedia@labcorp.com.

Never trusting @Salinasvhealth, @Labcorp , nor @BlueShieldCA with my money ever again. All 3 gave false approval saying I was covered or proceeding with unauthorized testing for work that was still falsely approved. Lost nearly $100 or more because of all the blame pointing...

@michaelfla20417 We’re sorry for the long hold time. We know how frustrating that can be. Please send us a DM with a few details so we can help look into this for you.

@Labcorp I have been put on hold for over 8 minutes. Please Rubbish service.

@where_im_at Hi there, thank you for bringing this matter to our attention. We will provide this feedback directly to the appropriate team.

The @Labcorp facility in Muskogee, Oklahoma is hands down the most unfriendly, sterile, don't talk to us, use the computer, sit down, be quiet and wait on US facility I've been to. Not geared to customers.