Richmond Council Help

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Richmond Council Help

Richmond Council Help

@LBRuT_Help

Seeking help with @LBRUT services? Contact us here or ring 020 8891 1411. Phones & social media Mon-Fri 09.00-17.00 Online services available 24/7

Richmond upon Thames Katılım Ağustos 2013
446 Takip Edilen2.1K Takipçiler
Richmond Council Help
Richmond Council Help@LBRuT_Help·
@CBlighty Hi there, thanks for your reply. Townmead slots are 30 minutes long. Slots will often become more limited the closer to the day you wish to attend. Residents attending via bicycle are usually doing so on traditional push bikes and don't impact parking spaces. Thanks. ^CM
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@Kev_laa @LBRUT Hi there, please can you provide us with the reference number you received after logging it and we will look into this for you. Thanks. ^CM
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Kevla
Kevla@Kev_laa·
@LBRUT I did that, still not collected 5 days later
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Kevla
Kevla@Kev_laa·
@LBRUT any idea why my bin was just left full this morning?
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@tipsterluke15 @LBRUT Hi there, thank you for making us aware. This has been logged with our highways team under reference FS838748746 and will be investigated and resolved ASAP. Thank you. ^CM
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Cricket Trader
Cricket Trader@tipsterluke15·
@LBRUT blimey! Nearly lost my ankle. In one of the most affluent boroughs in the UK? Unacceptable
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@shimeizhou Hi there, sorry to see this. Thanks for making us aware, I've logged it with the team for review ASAP under reference FS838746201. Thank you. ^CM
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Shimei Zhou
Shimei Zhou@shimeizhou·
@LBRuT_Help Hi there, I spotted this close to the Cambrian Community Centre and the almshouses on Queen’s Road. I’m not sure if this is part of ongoing work or if it’s been damaged.
Shimei Zhou tweet mediaShimei Zhou tweet media
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@just3mimi @LBRUT Hi there, I'm sorry to see this. Thanks for making us aware. This has been logged under reference FS837547470 and will be cleared as soon as possible within the next 24 hours. Thank you. ^CM
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@blightybibi @munirawilson Hi there, leaf blowers remove debris from tricky areas, pavements and under/near cars. Once accessible, it is swept and bagged by the crew or by a sweeping vehicle. If would like to raise a complaint regarding their use however, you can do so below ^CM richmond.gov.uk/complaints
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Bibi
Bibi@blightybibi·
@LBRuT_Help @munirawilson what exactly is the point of having our pavements cleared with a leaf blower? It’s just made a mess of all our paths, blown dust on our cars and left debris on the side of the road- it’s a mess! It’s a waste of time and shameful
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@stephenferns Thanks for your reply. Unfortunately, the Parking Enforcement department are one of a few standalone teams, which means we aren't able to log any cases on their behalf. Reports will need to be raised with them directly I'm afraid. Apologies for any inconvenience caused here. ^CM
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STEPHEN FERNS
STEPHEN FERNS@stephenferns·
@LBRuT_Help⁩ I asked the owner of the house to get it moved but he ignored me. He has a drive with two cars so could have made room for the van but instead mothers with pushchairs and old ladies walking sticks had to walk in the road to get around. Selfish and dangerous
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Biggtime Productions
Biggtime Productions@BiggtimeAudio·
Seriously @LBRUT? Your contractors re-laying pavement have just cut through my internet cables so I have no internet or landline now!
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@BiggtimeAudio @LBRUT Hi there, I'm sorry to hear that you have not had a response yet. If you would like us to look into this for you, please DM us with your details and when you sent the original email so we can chase it for you. Thanks. ^CM
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@LBRUT @BiggtimeAudio Hi there, we are very sorry to read this. We recommend contacting trafficandengineering@richmond.gov.uk to report this directly to the team to have this matter looked or alternatively we can contact them for you however please DM us with your address and contact details. ^CY
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@SaveLBRuT Hi Darren, We are very sorry to read the issues regarding the Richmond App. We will report this separately to ensure this is looked into. ^CY
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Darren Munday
Darren Munday@SaveLBRuT·
Hi Richmond Council Help, too slow. I have gone direct to Highway Operations & Street Scene / Waste & Recycling. Why are numerous reports submitted via the Richmond App not being actioned? This relates to fly tipping, dog fouling, street litter, broken pavements etc. Your reporting system is broken.
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Darren Munday
Darren Munday@SaveLBRuT·
@LBRUT @LBRuT_Help Reported several times over many months. Water leakage / street litter. Why no action? Adjacent to Sainsbury’s petrol station, Lower Mortlake Road. Typical @Gareth_Roberts_ @TRLibDems inability to deliver even the most basic of services, whilst hiking council tax.
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@ban_facetime Hi there, thank you for bringing this to our attention. We have reported this to the parks team to have this looked at and resolved as soon as possible under reference: FS828094882. ^CY
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ban facetime
ban facetime@ban_facetime·
@LBRuT_Help I don’t know if this is your patch, on the Cranford Way playing fields, broken fence onto open water and a line bike of course
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@Zerobobb @LBRUT Hi Tim, was this reference number for an online enquiry? As we would not be able to see the contents of this. I recommend contacting wasteandrecycling@richmond.gov.uk to have this looked at however if you have made an online enquiry this will go directly to them to respond. ^CY
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Tim
Tim@Zerobobb·
@LBRuT_Help @LBRUT Hi, it's the Vanquish Close estate at TW2 7AN. I have. Reference number 'FS-Case-822489619'.
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Tim
Tim@Zerobobb·
@LBRUT Bin men left our recycle bin tipped over and without a wheel. Expect better service given the astronomical council tax bills,
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