Richmond Council Help

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Richmond Council Help

Richmond Council Help

@LBRuT_Help

Seeking help with @LBRUT services? Contact us here or ring 020 8891 1411. Phones & social media Mon-Fri 09.00-17.00 Online services available 24/7

Richmond upon Thames Katılım Ağustos 2013
447 Takip Edilen2.2K Takipçiler
Bibi
Bibi@blightybibi·
@LBRuT_Help @munirawilson what exactly is the point of having our pavements cleared with a leaf blower? It’s just made a mess of all our paths, blown dust on our cars and left debris on the side of the road- it’s a mess! It’s a waste of time and shameful
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@stephenferns Thanks for your reply. Unfortunately, the Parking Enforcement department are one of a few standalone teams, which means we aren't able to log any cases on their behalf. Reports will need to be raised with them directly I'm afraid. Apologies for any inconvenience caused here. ^CM
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STEPHEN FERNS
STEPHEN FERNS@stephenferns·
@LBRuT_Help⁩ I asked the owner of the house to get it moved but he ignored me. He has a drive with two cars so could have made room for the van but instead mothers with pushchairs and old ladies walking sticks had to walk in the road to get around. Selfish and dangerous
STEPHEN FERNS tweet media
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Biggtime Productions
Biggtime Productions@BiggtimeAudio·
Seriously @LBRUT? Your contractors re-laying pavement have just cut through my internet cables so I have no internet or landline now!
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@BiggtimeAudio @LBRUT Hi there, I'm sorry to hear that you have not had a response yet. If you would like us to look into this for you, please DM us with your details and when you sent the original email so we can chase it for you. Thanks. ^CM
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@LBRUT @BiggtimeAudio Hi there, we are very sorry to read this. We recommend contacting trafficandengineering@richmond.gov.uk to report this directly to the team to have this matter looked or alternatively we can contact them for you however please DM us with your address and contact details. ^CY
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@SaveLBRuT Hi Darren, We are very sorry to read the issues regarding the Richmond App. We will report this separately to ensure this is looked into. ^CY
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Darren Munday
Darren Munday@SaveLBRuT·
Hi Richmond Council Help, too slow. I have gone direct to Highway Operations & Street Scene / Waste & Recycling. Why are numerous reports submitted via the Richmond App not being actioned? This relates to fly tipping, dog fouling, street litter, broken pavements etc. Your reporting system is broken.
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Darren Munday
Darren Munday@SaveLBRuT·
@LBRUT @LBRuT_Help Reported several times over many months. Water leakage / street litter. Why no action? Adjacent to Sainsbury’s petrol station, Lower Mortlake Road. Typical @Gareth_Roberts_ @TRLibDems inability to deliver even the most basic of services, whilst hiking council tax.
Darren Munday tweet media
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@ban_facetime Hi there, thank you for bringing this to our attention. We have reported this to the parks team to have this looked at and resolved as soon as possible under reference: FS828094882. ^CY
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ban facetime
ban facetime@ban_facetime·
@LBRuT_Help I don’t know if this is your patch, on the Cranford Way playing fields, broken fence onto open water and a line bike of course
ban facetime tweet media
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@Zerobobb @LBRUT Hi Tim, was this reference number for an online enquiry? As we would not be able to see the contents of this. I recommend contacting wasteandrecycling@richmond.gov.uk to have this looked at however if you have made an online enquiry this will go directly to them to respond. ^CY
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Tim
Tim@Zerobobb·
@LBRuT_Help @LBRUT Hi, it's the Vanquish Close estate at TW2 7AN. I have. Reference number 'FS-Case-822489619'.
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Tim
Tim@Zerobobb·
@LBRUT Bin men left our recycle bin tipped over and without a wheel. Expect better service given the astronomical council tax bills,
Tim tweet media
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@escapeman @LBRUT @MichaelButlin Thanks for your response, apologies. I can see the report that was raised on Friday, please note that our response time is two working days. If you don't hear back from your complaint by this afternoon, please let us know so that we can escalate it for you. Thank you. ^CM
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Robert de M Davies
Robert de M Davies@escapeman·
@LBRuT_Help @LBRUT @MichaelButlin This block of flat’s food waste hasn’t been collected in Twickenham for months despite numerous complaints - what’s going on? Ironic with the new food waste rules coming into force today:(
Robert de M Davies tweet media
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@stephenferns Hi Stephen, sorry to see this. I've raised this with the team under reference FS813851808. This will be cleared as soon as possible, thanks for making us aware. CM
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@StevoLaughton Hi Stephen, sorry to read this. Thanks for making us aware, I've raised it with the team under ref: FS813849839 which will be completed ASAP and within 24 hours at the latest. Thank you. ^CM
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Stephen Laughton 🇺🇦
Stephen Laughton 🇺🇦@StevoLaughton·
@LBRuT_Help there is a lot of litter scattered across the riverside path near Warren gardens this morning (where a selfish dog owner has also failed to clear up a large 💩 in the middle of the path); and also across the lower end of Twickenham Church street.
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@ambi_valenced Hi there, sorry to see this. Parking enforcement issues can reported directly to the team on 020 8744 0462. Thank you. ^CM
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amonthefence
amonthefence@ambi_valenced·
@LBRuT_Help how is it ok for massive school coaches to park on the new and improved double yellows,?
amonthefence tweet media
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Gail Monahan
Gail Monahan@GMonaha·
@LBRUT @LBRuT_Help @sarahjolney1 Scheduled chop April but 🪾🪾 in Church Walk almost touching our heads. Bad fall recently 🙏to loose paving stone & do not want eyes/sight affected by low-hanging branches. Trees on private property done already.
Gail Monahan tweet mediaGail Monahan tweet media
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Richmond Council Help
Richmond Council Help@LBRuT_Help·
@ChristChurchTe1 Hi there, thank you for bringing this to our attention. We have reported this to the highways team to ensure this is made safe and repaired as soon as possible under reference: FS807582291. ^CY
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