La-Z-Boy

@LisaDavis8868 We’re so sorry for your frustration. Please send us a DM with your email address and phone number. Our team would be happy to investigate. Thank you,

10 year warranty After 5 years its wear & tear as apparently i sit at an abgle. The tv is directly in front of the sofa. I do not sit at an angle. Mechanism is bent. Unhappy customer. @lazboy

@Eyecspots101 Hi Lisa, we're sorry to hear that your experience was less than ideal. Please send us a private message with your email address and let us know how we can make this up to you.

@lazboy Since my store manager won’t give me his manager’s contact information, can you help me????

@ShawarnNiraj Hello, we have forwarded your concerns to our international team, who help customers who have purchased outside the U.S. and Canada.

@lazboy @LaZBoyIndia1 I am following up with your team over email for getting warranty service towards the purchased recliner but not getting response. Your india partner charging 1500 to 2000 visiting charges.

@Okwinc Hi there. We're so sorry to hear about your experience. You may reach out to our ComfortCare team at socialsupport@la-z-boy.com or fill out a contact form online: la-z-boy.com/content/Custom…

@lazboy repair process is awful. told technician has to call you &do a virtual visit.What? All they are going to see is me since I cannot lift the chair to show where the broken part is. scheduled 2 hrs later I called them..oops they had a system problem so now wait 3wks for call

@kamd323 Hi Kimberly, we're so sorry for your frustration. Please send us a private message with your email address. Our team would be happy to investigate.

Hey @lazboy charged more than $4,000 for 2 “in-stock” chairs, delayed over a month, canceled delivery after I took off work, then told to “wait like everyone else,” and now management is ghosting me. Give me a reason not to cancel this order

@NECguy Hi, Mike! We'd be happy to pass your message along to our Web Team so they can further investigate. Would you be able to take a screen grab of what you are seeing? Our team will also need to know which store you've set as yours. Thank you!

@lazboy Your unsubscribe link is broken in your emails. Please fix it.

@Karinwithaninoe Hi, Karin. We’re so sorry for your frustration. Please send us a private message with your email address. Our team would be happy to investigate.

@Cobrac1990 @lazboy That is ridiculous!!! A premium leather would not have the finish coming off. We purchased a @lazboy lift chair for my husband plus the warranty and have been waiting since November to have a part fixed,tech ordered and came with wrong part so we're still waiting. It's March

Don't ever buy furniture from @lazboy. I thought I paid for a premium product. Spent $1,000 on an extended warranty, and after 2 years, the color is coming off the leather. Their warranty department says they have to charge me $168 because it's not covered under warranty.#Useless

@peterdsmith Hi, Peter. We’re so sorry for your frustration. Please send us a private message with your email address. Our team would be happy to investigate.

To find the manual for my dad's Mateo Pwr Wall LVST, the only search that the @lazboy manuals search will accept is "32X". Hint: if you sell a $5000 thing, make it clear on all the docs exactly what the "right" search term is!

@_JustWriting Hi, Jeri! As many of our retailers are independently and privately owned, they have the ability to set their own pricing and promotions. We’d suggest reaching out to your nearest authorized La-Z-Boy retailer for additional information.

@lazboy - Why do you make it impossible to find one of your stores that will honor your President's Day Sale of the $299 Mercury Rocking Recliner?

@KathyKrame58848 She looks so cozy, Kathy. 😻

My lazy girl on her La-Z-Boy @lazboy

@Thebigd47068248 Hi, there. We’re so sorry for your frustration. Please send us a private message with your email address. Our team would be happy to investigate.

Lazyboy is a scam. They won't cover this after only 4 years. @lazboy

@OldAmericanMkt Hi, Steve. We’re so sorry to hear of your experience. Please send us a private message with your email address. Our team would be happy to investigate.

Well mostly leadership issues @lazboy Ocoee under Kristina Brasi, help explain the store’s ongoing difficulty with employee retention. A lack of respect and professionalism create an environment where people do not feel valued or supported.

@Stephanieintime We appreciate the love! Comfort is our purpose. 💙 😴

The @lazboy is drastically under appreciated. They stay comfortable regardless of when they were made and will last as long as you take care of them. I was sleeping in my grandfather's lazboy last night and this new one at @Costco is just as comfy.

@CookieKL We’re so sorry to hear of your experience. Please send us a private message with your email address. Our team would be happy to investigate.

@lazboy is a horrible company... Dealing with them for 4 months and they lie and won't do anything. Then they ignore me. They don't give you customer service and do not do warranty even though they say it's lifetime on parts... What a joke 😡#lazyboy sucks. 🤪🤬

@CoyneJeanne Four decades of comfort and counting. 🙌

@lazboy My husband’s Dads old chair. We had it reupholstered. It still reclines great! very comfortable. Probably 45 years old. Still going strong!

@Susiebellell Hi, Susie. We’re so sorry for your frustration. Please send us a private message with your email address. Our team would be happy to investigate.

@Melissa67218425 Hi Melissa, we are sorry to hear about your experience. You may reach out to our ComfortCare team at socialsupport@la-z-boy.com or fill out a contact form online: la-z-boy.com/content/Custom…

@lazboy I’ve spent $20k+ in the last three years on two sectionals and after the mechanical issues and ZERO support from Servco on my extended “full coverage” warranty, I’ll never buy another one - and I’ll tell everyone I know to steer clear. What a disappointment.

@ChardeeoTV Hi there. We’re so sorry for your frustration. Please send us a private message with your email address. Our team would be happy to investigate.

@lazboy we purchased a custom sectional from yall and we have never used recliner on the end. Well i did about 3 weeks ago and the recliner me hanism tore the leather. Yall are telling me that im 2 weeks out of warranty and im on the hook for labor??? Please do right by this.

@AshtonKimb72064 Hi Kimberlyn, we're so sorry for your frustration. Please send us a private message with your email address. Our team would be happy to investigate.

@lazboy Please explain how my nearly 90 year old grandmother purchases a chair from you, you deliver the incorrect chair, blame her for the mistake and offer no solutions to fix it but “wait 6 weeks for the correct chair” after shes already sold her other furniture…. just wrong.

@BrokenHeadbrds Hi, Kevin. We’re so sorry for your frustration. Please send us a DM with your email address. Our team would be happy to investigate.

@lazboy I bought one of your premiume recliners for $3600. Six months later the back collapsed while I was sitting in it. We reported it broken July 7th - that's 112 days ago! I've requested a refund and removal of the chair multiple times. Why aren't you being reasonable?