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@Laddy0902

A true lady in every way. Just a Jamaican girl in this big world :-)

U.S.A Katılım Aralık 2011
27 Takip Edilen36 Takipçiler
Laddy
Laddy@Laddy0902·
Raised the issue to @JetBlue and they told me “you got a refund” but it’s been 28 days and the refund is still “in process” a company I respected is treating me so poorly! Who is in-house counsel? Who takes complaints?
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Laddy
Laddy@Laddy0902·
Ultimately, I rebooked a one way connecting flight on Avianca. This unexpected expense is in addition to the stress of quick decisioning needed to salvage a trip that involved many vendors and third parties that would be impacted by my no show. @JetBlue
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Laddy
Laddy@Laddy0902·
Having invested in accommodations, tours, transportation and excursions that were non-refundable at last minute- it was challenging to determine next steps. I had taken time off from work, hired childcare and made preparations that couldn’t be undone. @JetBlue doesn’t care!
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Laddy
Laddy@Laddy0902·
I was scheduled to fly on July 18th from JFK to Cartagena Colombia. At 4:11am, approximately 5 hours prior to the slated departure time, @JetBlue notified me of a cancellation. No other aid or instructions were offered.
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Laddy
Laddy@Laddy0902·
@JetBlue used to be my preferred airline, but my recent experience has left me disappointed and depleted.
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Laddy
Laddy@Laddy0902·
@JetBlue canceled my flight, haven’t issued a refund and offered JetBlue credit of $100 which can barely upgrade a seat! Why is refund still unissued? It’s been 28 days!
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