Laxmikanth Gotur

@dutweets I did, as expected there is no response from your team

@Laxxgo Hello, we truly regret that you feel this way. Please contact us through direct messages, so we can assist you. Thank you for your understanding. Farah

But somehow the monthly bills arrive perfectly on time 🤡Now after registering my Ejari yesterday because I’m moving homes, I suddenly got 15+ calls TODAY from du asking if I want a NEW home internet connection. Your own system thinks I’m not even an existing customer? @dutweets

Imagine already having active du mobile and home internet services, paying every month, but your account is “not registered” while your sales team keeps spamming you like a potential new customer all day. Absolute pathetic of a system. @dutweets

For MONTHS I haven’t been able to log into the du app or website because apparently my mobile number AND account number are “not registered” in du’s own system. Tried: • UAE Pass • OTP login • Username/password • WhatsApp support • Customer support Nothing works @dutweets