Lexus UK
27.5K posts

Lexus UK
@LexusUK
The official Lexus UK Twitter page. We're here to help: 9am-5.30pm (Mon-Fri). *This is our only presence on X - please beware of impersonation accounts*
Epsom, Surrey Katılım Temmuz 2010
462 Takip Edilen65.7K Takipçiler

@DavidMFLinsight We apologise for your experience, David. If this is something you'd like us to escalate with Lexus Leeds, our inbox is open for you.
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@LexusUK The service managers attitude I found a little condescending bit did offer £50 discount. Please tell me why I should buy another Lexus in the Spring of 2027?
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So far purchased 3 new cars from Lexus Leeds. Thought about buying another next year, my last purchase was a nightmare, incompetent sales team. Yesterday went for a service, told an hour, nearly 3 hours later… think twice about buying Lexus. @LexusUK
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Precision, strategy and a little bit of finesse is the key to victory in this #LexusATPHead2Head Challenge 🙌
Watch as @alexdavidovich1 & Pippa Horn take to the grass for a game of lawn balls! 🤩,
@LexusUK | #ExperienceAmazing | #Partner
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Quarter-final tie, confirmed ✅
The Lexus GB Billie Jean King Cup Team will face Czechia in Shenzhen this September
#BJKCupFinals

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@EdisonMalick We're sorry to read this, Edison. Would you mind sharing further details with us in a DM so we can try to help you. Thank you.
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Used to always buy @LexusUK cars from college days but after the way they treated me these past months, I will not be supporting or recommending them ever again, 🤬🤬yourselves. My spare car is stuck on my drive because they refuse to help me🤬🤬
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@sundarg42133406 Sorry to hear that Sundarg, we'd love to arrange another visit for you to restore your faith. Our inbox is open if you wish to share further details. Thank you.
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@NaveedM85517213 Good morning Naveed. We're really sorry to hear about your recent experience at Lexus Chester. Please could you send us a direct message with a few more details? Thank you.
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@LexusUK Being a loyal Toyota customer ,I was always under the impression that Lexus standard of customer service is very high. Last Saturday visited Lexus Chester and the person who attended us was least reactive and least interested, rather felt he's quite in welcoming.
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@edengem Good afternoon Eden. If your complaint is regarding a Discretionary Commission enquiry, please complete the form via this link: lexus.co.uk/help-centre Thank you.
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@ctbphysio 2/2...supplying a variety of solutions to deter theft and help recover stolen vehicles. Your local Lexus Centre will be happy to discuss additional security devices with you. Our inbox is also open if you wish to share your concerns further with us. Thank you.
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@ctbphysio 1/2 Morning Carl. Please be reassured that we are committed to continue our urgent focus on vehicle crime; how we can better support the police and other authorities in their attempts to tackle this industry wide issue, but also to support existing and new customers by...
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@Anand1981P Good afternoon. Congratulations to your parents! For advice, we'd kindly refer you to your local Lexus Centre: brnw.ch/21x2qkF Thanks.
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@LexusUK my parents have recently purchased a used RX450 and were wondering if the keyless entry can be deactivated to the chance of the key to be cloned. #stopcartheft #help
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@HR__111 @MartinWard_Cars Thank you. How about exploring the all-new Lexus ES which sets a new benchmark for the premium executive saloon: lexus.co.uk/new-cars/all-n… Have you and your furry friend had the chance to explore any of our models recently?
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@MartinWard_Cars I’d have a Lexi in a heartbeat if they did one that was suitable for an ageing Labrador that can’t jump into an NX because the load sill is too high and won’t fit in a LBX or UX. Also, you might be able to reach Lexus UK better if you use @LexusUK 🙃
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This weeks Press Test Car from @LexusGB - a Lexus LBX. Very high quality throughout. It certainly doesn’t look out of place at our local Golf Club. (I’m definitely not a member) @NGMWcars @graeme_cobb @BarrieCrampton



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@rollsroyce2468 Sorry to hear you're unhappy. We'd recommend booking your Lexus UX into your local Lexus Centre for an inspection. Thank you.
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@LexusUK I have a Lexus UX300h,AWD. Since I bought it there is a loud noise when braking to a stop and the car jots when stopping. I was advised this is normal but I feel the noise is too loud to be normal and has taken away my enjoyment of the car. Can someone please advise me
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@mcdermottkc_ Good afternoon Gerard. We'd recommend speaking with Lexus Insurance for assistance, here are their contact details for your reference: lexus.co.uk/insurance/insu… Thank you.
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Anyone else struggling to get insurance for an @LexusUK NX SUV …. Stories of a high theft risk
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@t1m670 @lexus_jpn Sorry Jim, we don't hold spec details or service history for imported cars.
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@lexus_jpn @LexusUK hi - I am looking to get an IS-F that has been imported from Japan, I know in the UK all service information from Lexus is recorded, is there a way of contacting Lexus Japan for the history on this car? Thanks.
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@BenedictBurke @AdmiralUK ...of our vehicle offerings. If there's anything we can assist you with at this time, our inbox is open. Thank you.
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Car stolen last week; Lexus .. it took the thieves 6 mins with a Disklock on the car and keys in a Faraday Box. Pathetic Lexus security (NX 450).
Now in dispute @ AdmiralUK; they have provided no evidence on their valuation! Ombudsman bound I fear. @AdmiralUK; @LexusUK
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@BenedictBurke @AdmiralUK We're sorry to hear you've been a victim to crime Benedict & for the distress & inconvenience this is causing. Unfortunately, criminals are continuing to find ways around new security technology. Please be assured that we are doing all that we can to mitigate the risk of theft...
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@whatacommotion Morning Keith. We're really sorry to hear this. If you would like us to connect you with your local Lexus Centre so they can take a look at your NX, please send us a DM with your details. Thank you.
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@LexusUK well done for selling a car that can’t sit for 5 days without the battery going flat. My “Experience Amazing” today was trying to start the car for our trip to the airport. Jumper pack locked in the boot. £55k NX, £88 jumper = bad design and bad ownership experience.
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