

lisat.patexp
194 posts

@LisatPatexp
Patient Experience Feedback Lead at RDUH









This year, we have asked our subscribing organisations to nominate people who they think deserve a Star Responder Award from @careopinion. The winners are: 🌟Sandy Carney at @BelfastTrust 🌟Karen Wilson at @NHSaaa 🌟April Brooks at @RoyalDevonNHS Congratulations!🎉👏 #COconf24

Real time feedback, real time improvement, every day on @careopinion. #1159690" target="_blank" rel="nofollow noopener">careopinion.org.uk/1158107#1159690



Impressed to see Karen at @RoyalDevonNHS "closing the loop" with @careopinion feedback. Imagine if we saw this right across the NHS! 👏👏👏 #1128353" target="_blank" rel="nofollow noopener">careopinion.org.uk/1055693#1128353


Delighted that @rduh are the first Trust to complete the @PHSOmbudsman 'A closer look' training on the new complaints standards. Great sessions on managing and learning from complaints #learningfromcomplaints #improvement #patientexperience @teresa_sturm @LisatPatexp

Our 3rd session this afternoon is hosted by our Emma and Tim, featuring @setrust @RoyalDevonNHS @NHSTayside and Perth & Kinross Health & Social Care Partnership #CoConf23 @careopinion


