Little Hotelier

@Whitbyminer We're sorry to hear you're having trouble accessing your account. If you're open to it, we'll send you a direct message to gather a few details so we can look into this more thoroughly and follow up with you directly.

@LittleHotelier Issues today accessing the site. The app is down and @LittleHotelier is aware from the conversation I had. Follow the advice and try login via computer. Except the MFA is straight to the app . This is a subscription service and we are losing bookings .

Something exciting is coming… 👀 We are launching our Little Hotelier Life competition next Wednesday on our Instagram channel and believe us, you’ll want to be part of it. Make sure you’re following us on Instagram for all the announcements instagram.com/littlehotelier…

We are delighted to be returning to FITUR again this year. We'll be on stand 12D14 and can't wait to catch up with everyone in Madrid!

What a great start to the year! Little Hotelier has picked up one of the finalist awards for 'Best Hotel Management System' at the #HotelTechAwards 🧡 We are so grateful to all our customers and partners - your ongoing support, feedback and love means everything to us 🫶

@James_Wellman We're really sorry for the frustration this has caused and for the delay in contacting you. This isn't the experience we aim to provide. We've escalated this internally as a priority, and a member of our team will be reaching out to you by phone as soon as possible to assist.

@LittleHotelier have you any customer success team members that can actually use a telephone? I fear not! I’ve been waiting for a call for over a month! Throughly rubbish service. @SiteMinder_News

To all of the little hoteliers out there who make the holidays magical for all their guests, a very happy holidays from all of us here at Little Hotelier 🧡🎄

Because small accommodation businesses shouldn't have to choose between running their property and attracting new guests. That's why we've reimagined the @LittleHotelier platform from the ground up.

Manager. Marketer. Receptionist. Housekeeper. Running a small property is no small task, and your to-do list proves it. The new Little Hotelier platform puts everything you need in one place, helping you juggle less and focus on what matters most: your guests.

@MelissaMon12 Hola Melissa, Gracias por tu mensaje. Para ayudarte mejor con tu consulta, envíanos un mensaje directo. Gracias, Team @ Little Hotelier

@LittleHotelier urgente! Mi página está como no disponible y no puedo entrar a mi cuenta me urge saber cuál es el problema y solucionarlo.

📣 Yoo-hoo, small accommodation providers going to @LHAtweets's Trade Show, we'll see you soo-hoon!

Santa's arrived early! Say hiii to our Messaging Hub, the latest addition to our all-in-one solution that lets you have all your guest communications – from @WhatsApp to @Airbnb, email and SMS – in one place. Available exclusively to our Guest Engagement subscribers.

@TheHatchInn1 That's not the exceptional experience we want our customers having! We've messaged you directly to ensure a swift resolution with a senior member of our support team

@LittleHotelier numerous emails, numerous support calls and no one gets back to you. I have an unresolved issue with over booking which you are aware of and no one seems to want to help. Please advise who can.

Morning scones and a ‘Star Quality Hospitality’ book signing with Monica Or – what a treat! 🧡🇬🇧 Thanks to everyone who stopped by. We’re here again today at the Independent Hotel Show London – come say hi! #LittleHotelier #IHSLondon2024 #IHS2024

Day 1 in Rimini is done and dusted, and we loved every minute of it. We're still around for two more days at #TTGTravelExperience, so swing by Stand 115 and discover how our all-in-one software makes running your small hotel feel like a breeze 👋🇮🇹 #LittleHotelier

What a fantastic turnout in Krabi, #Thailand! 🙌 Our first workshop in the south was a great success. Thank you to the 30+ wonderful #hoteliers who joined us to supercharge their property's revenue. It was a true delight 🧡

G'day, Sydney! 🇦🇺 If you've ever wanted to see our all-in-one software in action, then pop over to stand 745 at the @novacancyexpo this month and learn all the ways your accommodation can get a serious boost. Book some time with our team 👉 bit.ly/3Xl6bTr #LittleHotelier

@jherfer1 @jherfer1 ¿Podrías facilitarnos el nombre de tu hotel, una dirección de correo electrónico y un teléfono por mensaje privado? De esta forma, nuestro equipo podrá ponerse en contacto contigo.

@LittleHotelier Hola! Necesito consultar un cargo en mi tarjeta cuyo motivo desconozco. ¿Cómo pueden ayudarme?

@MelissaMon12 Lamentamos sinceramente cualquier inconveniente que esto pueda haber causado. Tenga la seguridad de que ahora puede acceder a su cuenta.

@LittleHotelier estamos teniendo problemas para ingresar y para que nos respondan en el área de soporte. Urgente!!!

@to_suesmall Hey @to_suesmall thanks for your message and what a great problem to have 😜 To extend your reservation, you'll need to contact the hotel directly so they can update your booking.

@LittleHotelier how do I change my reservation for a room? I’m not a hotel, I’m trying to add a day to a current reservation

@Blake_Filippi Hey Blake! We've just DM'd you :)

@LittleHotelier your app has a programming error that prevents sending guest payment requests.