Happay

Happay is shifting orbits to create much larger value. Super excited to announce that Happay is joining forces with Cred to make business payments even more rewarding.

@rsharmarahul98 Hi Rahul! We understand your concern. Please share your Happay registered contact details via DM or email at help@happay.com so we can connect and address your concern promptly.

@jackerhack Hi Kiran, please share your contact details with us via DM so we can promptly connect and assist you with your concern. Thank you!

@LiveHappay You know how to fix it. Don't make me grovel.

Hello to everyone following my tweets today! I retweet things that upset me, so I'm sorry for the grief it fills your timeline with. If you have other things to bring into my timeline, please do! Some background to today's article in the Deccan Herald:

@jackerhack Hi Kiran, we're sorry to hear about your experience. We’d like to make it right. Please share your contact details at help.hdfcbank@happay.com or DM us. We'll reach out and discuss this further. Thank you!

@vys I've discontinued @LiveHappay for the same. It's their problem if they want to lose customers.

@deepakmahant02 Sincere apologies for any inconvenience caused. Please share your Happay registered contact details with us at help.hdfcbank@happay.com or DM us. We’ll reach out to discuss and address your concerns promptly.

@LiveHappay Prepaid HDFC Happay card, how to use it in a rural area. It should have a UPI payment option.

Handle your company's petty cash like a Baazigar! Manage it like a Don to become The King of petty cash management. Try HDFC Bank - Happay Petty Cash Solution to experience the magic and become Raees. #happay #pettycash #srk #magic #HDFC

@Greaton65056867 Dear, We're sorry to hear that. Please provide us with your Happay registered contact details at help@happay.com or via DM so that we can connect to address your concern promptly.

@HDFC_Bank @HDFCBank_Cares HDFC Bank Prepaid Expense Solution card does not work at @reliancegroup #reliancesmartpoints & most of the places it does not work. What is the use of this card. Even you have tie up with @LiveHappay We can't do KYC at app, need to visit bank branch.

@Gandolf_Mua Dear Gandolf, Thanks for reaching out! Please help us with your contact details at help@happay.com or via DM. We'll reach out to discuss your requirements as soon as possible.

@LiveHappay are you onboarding new customers? My company requires services where the HO is in Delhi and they want to provide cards to operational staff to make payment on ground with the app facility. Is this option available now? It was stopped earlier

@Ajaypadhy90 Dear Ajay, We're sorry to hear that. Please email us at help@happay.com with your Happay registered email ID and share the Ticket ID with us so that we can check and assist you promptly.

@LiveHappay I am able to send a DM as I am not a registered user. But the concern is simple that my card is not supported in Flipkart. It was working till last month

@LiveHappay @Flipkart @flipkartsupport I am not able to use my HDFC happay prepaid card (visa) on Flipkart (card not supported error). Tried contacting both the customer cares but no proper response on what the issue is and when will it be solved. PLS REPLY

@MeetBha70778604 @MeetBha70778604 Thank you for sharing the ticket number with us. We sincerely apologize for the inconvenience caused. We're currently reviewing it and will DM you with an update soon. Thank you for your patience!

@LiveHappay @LiveHappay, Please find the ticket no 1557907. Not able to DM you. @HDFC_Bank @HDFCBank_Cares Could you please intervene in this cases, it high time money has been blocked

@LiveHappay I have not received my refund from @ which already initiated long ago into my happay account from last 1 month. Happay support team not helping with the issue, have provided all the details. Please look into in this matter. @MyntraSupport @RBI @HDFC_Bank @PMOIndia

@SimplyAbhay Hi Abhay, we understand your concern and are here to assist you! Kindly share your Happay registered contact details with us at help@happay.com so that we can connect to address your concern promptly.

@artijourno @LiveHappay will this impact food wallets as well ?

#Exclusive After Paytm Payments Bank and a set of lending companies, Reserve Bank of India has now come hard on fintechs offering commercial/corporate cards. According to three sources, RBI has asked Visa and Mastercard to stop transactions of vendor payments. While there has been no communication from Mastercard yet but Visa has sent out a communication to its fintech partners asking them to stop Business Payment Service Provider (BPSP) transactions. The communication from Visa reads: "We have been directed by the regulator to ensure that all Business Payment Service Provider (BPSP) transactions be kept in abeyance till further notice. Hence, we kindly ask that all BPSP merchants/merchant ids registered by yourselves with Visa be immediately suspended till advised by us to the contrary. For avoidance of doubt,  any transaction authorized prior to the communication would be settled in the ordinary course of business. We kindly ask that you send us a confirmation at the earliest that such merchants/merchant IDs have been blocked and transactions ceased. Failure to adhere to these instructions could result in regulatory sanction and non-compliance assessment under the Visa rules." A senior official, whose fintech is directly impacted by this decision, said, "There's some miscommunication or misrepresention to RBI, otherwise there’s no reason they would be doing this. This is coming from a point of view that there’s quite a bit of transactions happening in the ecosystem in the name of tuition fee, rental payments and the likes of it...which is becoming too large to manage. RBI's concerns might be the source of the money and where it is going." "It's a kneejerk reaction by the RBI. While we haven't got any official communication from RBI directly but what we have been told is that the RBI came to Visa and Mastercard and asked them to explain what is Business Payment Service Provider (BPSP) transactions. It is like either you come and explain this to us or stop these transactions." Companies such as EnKash, Paymate among others operate in this segment. "Our huge part of business came from this. As per industry estimates, spends happening on commercial cards at one point was somewhere about Rs 25000 crore per month, out of which 20%-25% was for vendor payments," the official quoted above claimed.

@MeetBha70778604 We are sorry to hear that. Kindly share your Happay registered contact details and the ticket ID with us in DM so that we can check and assist you in resolving your concern at the earliest.

Payment refund was done by myntra @myntra

@vettishanks We understand how upsetting this must've been for you and would never want any of our customers to have such an experience. We request you please share your contact details with us at help@happay.com. We will promptly connect to discuss and address your requirements.

No thanks. You guys kept promising things would be resolved for almost 6 months and at the end of it not only did you not restore card services even after we completed KYC again, you continued charging me 20% of the monthly charges even though I couldn’t use the service, and it took more than a month to close my account and get my funds back. I was a customer of yours since 2017, and a huge champion amongst my network, but you’ve used up all your goodwill with this shambolic handling. Explain to me why I would want to engage with you guys again?

Folks are corporate expense cards working again in India? Is the SBM fiasco over and can companies apply for them again? @LiveHappay @RazorpayX etc don’t seem to be issuing corporate cards still. Any reccos for alternatives? I just want prepaid cards. TIA 🙏

@jainsanket23 We truly regret the inconvenience you're experiencing. Rest assured, we are actively working to address this issue on the utmost priority. We appreciate your patience and cooperation during this time!

@sumishmulki @LiveHappay @Swiggy @SwiggyCares Its down from a week and hearing the same stuff every other day

@LiveHappay unable to use HDFC Happay card on @Swiggy @SwiggyCares . Error "1. ATM Transactions are blocked". Help !!

@AarthiVelumani Thank you for confirming. We've recieved your email, and we'll be responding to you shortly over there.

@LiveHappay I have mailed from my registered mail id

@LiveHappay I have some fund in my happay. They blocked ATM transactions stating maintaining activity. And the customer care is saying it will take 8-10 days for the fix. Is it legal @jagograhakjago @HDFC_Bank @RBI ??

@sumishmulki Thank you for confirming, and we regret for any inconvenience caused. Certainly, our team is working tirelessly to resolve this issue, and we are committed to providing you with an update as soon as it is fixed. We appreciate your patience and cooperation in this matter!

@LiveHappay Have mailed the details on mail and received a reply that the server is under maintenance and this would be rectified in a day or two. Would expect proactive communication from the Happay team as most of my colleagues are facing the same issue and no one is aware of the downtime.

@DedS6c We regret the inconvenience caused. Kindly share your Happay registered contact details with us at help.hdfcbank@happay.com and provide us the Ticket ID so that we can connect to discuss this further.

@LiveHappay @AdityaR28886788 Facing the same issue on Zomato, is this still not fixed? I can't DM you @LiveHappay

Happay is shifting orbits to create much larger value. Super excited to announce that Happay is joining forces with Cred to make business payments even more rewarding.

@AdityaR28886788 Please accept our sincere apologies for the inconvenience caused. Kindly share your Happay registered contact details with us at help.hdfcbank@happay.com or in DM so that we can connect to discuss this further.

@LiveHappay @varunrathi87 @anshularb @TheSwamy @kunalb11 I am getting issue, "ATM transactions are blocked" even on zomato