Jared Loman

Episode 3 of the all-new Kajabi Edge Podcast just dropped! This week, our guest is ​​Alex Ferrari who is an author, filmmaker, serial entrepreneur, and founder of Indie Film Hustle. Check out the full episode here: bit.ly/3hD1fnJ

@SophiaMatveeva @Kajabi Thank you so much for sharing your feedback @SophiaMatveeva! This means the world to us!

The @Kajabi customer service team is just unbelievable. They literally made TWO videos just for me to help me solve my issue. They should do an online course for how to do customer service. That would actually make the world a better place.

@CharfishCharlie @thejcron @Kajabi @CharFish @charfishchar I wish we had some Apollo mission artifacts to send your way but in this case, it's a Customer Success Manager. I can meet you in the middle and connect you to a CSM that knows a lot about outer space though? 😀

@LomanJared @thejcron @Kajabi @CharFish I'm sort of shuffling my feet in embarrassment, but I don't know what a CSM is. My Google search turned up many options. I'm assuming you're not referring to a Command and Service Module from the Apollo mission.

(1) At this point I’ve decided no more @Kajabi for myself or clients. To have my people paying $300 a month for the experience feels...stanky. Kajabi's pipeline system and sequencing? Completely awesome. Otherwise? Ouch. Here’s a brief timeline of the past two weeks:

@CharfishCharlie @thejcron @Kajabi @charfish I wish we had more customers like you who were willing to share this type of feedback! This is exactly the type of situation we want to eliminate. Can I connect you with a CSM for free to see if we can still help?

@thejcron @Kajabi Appreciate the offer very much! 🙏