Lookers

@JonStannard insurance please email FandIComplaints@lookers.co.uk. For complaints about how we have handled your data, please email GDPRHelp@lookers.co.uk. Thank you Lookers Motor Group Limited 4/4

@JonStannard which you may wish to complete. This page will also provide more information on how we manage complaints. We appreciate that you may wish to discuss it during a telephone call, as such I can confirm our telephone number is 0191 298 1425. For complaints about finance, 3/4

@volvocars @LookersGroup @LookersVolvo more poor service from Lookers Volvo Chelmsford. Just terrible

@yalda82 complaint relates to, and your contact details. For more information on how we manage complaints, please visit lookers.co.uk/complaints. Thank you for your ongoing patience. Thank you Lookers Motor Group Limited 3/3

@yalda82 to system restrictions we are unable to DM you. As such, please can you send us a direct message to discuss your concerns in more detail. Within your private message, please can you include your full name, vehicle registration number, the dealership name in which your 2/3

@LookersGroup thanks for number to deal with my problem,raised 3 complaints in 3 weeks-no call back, complaint lodged with ombudsman.Thanks for the shocking customer service #LookersVW you just don’t care! Next step is banners &parking outside showroom to warn others #bbcwatchdog

@houghtoncharity please email FandIComplaints@lookers.co.uk. For complaints about how we have handled your data, please email GDPRHelp@lookers.co.uk. Thank you Lookers Motor Group Limited 4/4

@houghtoncharity may wish to complete. This page will also provide more information on how we manage complaints. We appreciate that you may wish to discuss it during a telephone call, as such I can confirm our telephone number is 0191 298 1425. For complaints about finance, insurance 3/4

@LookersGroup Thanks to Amy (call centre) and Lee (service RR Bucks) for circumventing your anti-customer service processes today. Why are you so fing hard to deal with pre and post sale? No really. Please tell me, because it is simply pathetic.

@JonStannard finance, insurance please email FandIComplaints@lookers.co.uk. For complaints about how we have handled your data, please email GDPRHelp@lookers.co.uk. Thank you Lookers Motor Group Limited 4/4

@JonStannard online form which you may wish to complete. This page will also provide more information on how we manage complaints. We appreciate that you may wish to discuss it during a telephone call, as such I can confirm our telephone number is 0191 298 1425. For complaints about 3/4

@lookersvolvo @LookersGroup terrible service from Lookers Chelmsford today. Rubbish

@anthedge1979 please email FandIComplaints@lookers.co.uk. For complaints about how we have handled your data, please email GDPRHelp@lookers.co.uk. Thank you Lookers Motor Group Limited 4/4

@anthedge1979 may wish to complete. This page will also provide more information on how we manage complaints. We appreciate that you may wish to discuss it during a telephone call, as such I can confirm our telephone number is 0191 298 1425. For complaints about finance, insurance 3/4

@volvocars Had a brand new Volvo XC40 for 6 weeks and it is already leaking water inside the car! Calling all local dealers and they can't help me for 2-3 weeks. In the meantime my car will begin to stink and electrics will most likely get damaged. So disappointed.

@yalda82 may wish to complete. This page will also provide more information on how we manage complaints. We appreciate that you may wish to discuss it during a telephone call, as such I can confirm our telephone number is 0191 298 1425. Thank you Lookers Motor Group Limited 3/3

@yalda82 comments are important to us. If you would like to raise a complaint about the vehicle, service and/or aftersales either before or after the sale, you can do so by visiting our website - lookers.co.uk/complaints. You will see here there is a link to an online form which you 2/3

@LookersGroup nice to know your customer service is as shite as ever £180 to review (before the actual cost) a known fault that you fixed under warranty & happened again 6 months out of warranty.Had 7 cars in 20 years & supposed to be test driving a GTI on Saturday! Every1 avoid