@TerryTowellingg@ScarbsTech Looks like results from a Topology analysis, likely optimising mass whilst maintaining a required stiffness of the structure
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@virginmedia I’m having yet more issues with miscommunication from your company. I was told my services would be cancelled with no cancellation fee as I was moving house and taking Virgin media with us, however my last bill has frankly extortionate cancellation fees. Unacceptable
@LukeSargeant16 Morning Luke, was the bill produced and then you called after? If so, and we've amended an already produced bill, the bill itself online won't change, as we've amended it after the creation but the Direct Debit should ^JGS
@virginmedia I called about this and was told you would be refunding the disconnection charge, however it is still showing on my bill. When should I expect it to be removed from my bill?
@virginmedia I was told that you’d provide WiFi at my new home from my move in date. I made it clear on the phone that this needed to be sorted before I left the country.
@virginmedia I was told the switch would happen on the 30th, however my partner was told this couldn’t happen until 7th June. I was also told there would be no installation fee. Please can you also confirm that, as agreed, my current contract will end upon the commencement of the new one.