Lyft

112.4K posts

Lyft banner
Lyft

Lyft

@lyft

ready to go? for help: @AskLyft

Katılım Mayıs 2012
11.1K Takip Edilen236.4K Takipçiler
Ricky Chu
Ricky Chu@RikDaddy·
Let me get this straight. @lyft allows you to pre-schedule pickups and charge a waiting fee. But if the driver doesn't want to wait, they can just leave and you'd be charged a no-show or cancelation fee.
English
2
1
1
187
Lyft
Lyft@lyft·
@karscbe Hi there! We're so sorry to hear that something went wrong with your ride, and we’re here to help. Please DM us at your earliest convenience, and we'll make sure to assist you with this issue. x.com/messages/compo…
English
1
0
0
12
Karthikeyan S
Karthikeyan S@karscbe·
@lyfthelp Terrible first experience with @Lyft @LyftHelp. App glitched and denied the advertised 50off2 new rider promo, forcing a tiny 10% credit instead. To make it worse, my Priority Pickup took 11 mins instead of 5. In-app chat is ignoring the issues. Please escalate and DM!
English
1
0
0
2
StrikerStar19
StrikerStar19@StrikerStar19·
@lyft I got off of my bus because an unsafe individual on board and your app offered a choice between a premium ride in three minutes or a standard pick up that would leave me stranded for ten. Your model is that of a vulture picking every possible cent at the cost of safety
English
1
0
0
29
chaitanya
chaitanya@_Charvaka_1728·
@lyft Hi, I booked a ride - the driver completed the ride without even reaching my place - all those miles (from my pickup point to the destination) covered under 1 minute as per my ride history + money was deducted from my account.
English
2
1
1
31
Lyft
Lyft@lyft·
@NickJames4b48 We’re so sorry something went wrong with your charges. We’d love to take a closer look and help make it right. Please send us a DM so we can follow up directly. x.com/messages/compo…
English
0
0
0
13
Nick James
Nick James@NickJames4b48·
@Lyft @LyftHelp Supervisor promised in writing my rental fees would come from my deposit. Instead you locked my rider app & forced a duplicate $180 out-of-pocket charge today. You are holding $530 for a $0 balance, risking my job. DM me to fix this.
English
1
0
0
5
Lyft
Lyft@lyft·
@Eastafrican_dol We’re so sorry something went wrong with your charges. We’d love to take a closer look and help make it right. Please send us a DM so we can follow up directly. x.com/messages/compo…
English
0
0
0
115
AMARO🤍
AMARO🤍@Eastafrican_dol·
I need this escalated to a human representative. This has happened multiple times, and I believe I’m being unfairly charged cancellation fees. I want all of these rides reviewed together, not individually.@Lyft
English
2
1
1
143
Jeremy Roberts
Jeremy Roberts@JeremyBRoberts·
Hey, @lyft, why am I being charged for a ride where your driver played sexually explicit music with my 11 year-old in the car? Knutso appears to think this behavior is acceptable.
Jeremy Roberts tweet media
English
3
1
3.3K
26.8K
Kaila Tomlinson
Kaila Tomlinson@kaila_tomlinson·
@lyft I left my airpods in my ride this afternoon. I am going through customer service but it is not working. Please can someone help me !!
English
1
0
0
7
Omar Ellaboudy
Omar Ellaboudy@oellaboudy·
@lyft your driver has my cell phone and hasn't returned it in over 36 hours. My wife has gone into labor and she's unable to reach me. For the love of God, do something about it already! I'm tired of talking to your AI bots #customersupport #lyftsucks
English
2
1
2
45
Carey Haynes
Carey Haynes@CareyHayne93fv·
@lyft Hello. I would like to appeal my deactivation. I was unjustly accused of sexual assault. Nothing could be further from the truth. I have been a driver for 7 years, with a 4.9 rating. I would never think of doing such a thing. I am requesting reinstatement.
English
2
0
1
196
Lyft
Lyft@lyft·
@RealIsburn We are sorry to hear about this situation. We understand how important is to manage your Tax information. In order for us to assist you better, please feel free to direct message us. x.com/messages/compo…
English
0
0
0
25
Ocean
Ocean@Oceanlzq2·
@lyft Hi, my account is experiencing a system glitch (showing error code 70000) and cancelled my reservation. The 'Contact Us' button is missing in my app. Please help me check my vehicle status.”
English
1
0
0
9
Lyft
Lyft@lyft·
@JordanPoll77522 We're sorry to hear about this experience. Would you please DM us with the phone number, the email address, send the full name associated with your Lyft account? We'd be glad to review this for you. x.com/messages/compo…
English
0
0
0
28
Jordan Pollard
Jordan Pollard@JordanPoll77522·
@lyft Hello I was scammed by the driver for the staged vomit charge. Please assist.
English
1
0
0
18
Lyft
Lyft@lyft·
@CareyHayne93fv We're sorry to hear about this experience. Would you please DM us with the phone number, the email address, send the full name associated with your Lyft account? We'd be glad to review this for you. x.com/messages/compo…
English
1
0
0
41
albre
albre@erbal777·
Left a @baywheels bike next to a full station near Crissy Field July 4th, every dock full for miles, no cell service. Now charged $1,200 "lost bike" fee even after Lyft admitted in writing stations were full. System failure, not rider failure. @lyft @AskLyft
English
1
0
0
164
Joey Palimeno
Joey Palimeno@PalimenoForGAD1·
@lyft your support agents are refusing to reactivate my account over a background check that explicitly says NOT GUILTY. Agents are illegally demanding 'rehabilitation' docs for a crime I was acquitted of. Please escalate this
English
4
0
2
71

Keşfet

@RikDaddy @karscbe @lyfthelp @StrikerStar19 @_Charvaka_1728 @NickJames4b48 @L0TANNA0 @Eastafrican_dol