@infamousTIP Hi there. We’re sorry to hear about this experience. If you’d like any assistance from our end on this, please don’t hesitate to DM us at your earliest convenience. We’re glad to help!
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@Ruebabywoo We’re sorry to hear about this experience. If you’d like any assistance from our end on this, please don’t hesitate to DM us at your earliest convenience. We’re glad to help!
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@ThattvGal97 We’re sorry to hear about this experience. If you’d like any assistance from our end on this, please don’t hesitate to DM us at your earliest convenience. We’re glad to help!
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@lyft somebody better give me a refund before I find out how to report your whole business! Had a crappy driver and I can’t speak to nobody 🤦🏾♀️ this AI crap is annoying asf. #lyft@lyft
@SneibeChei55617 We are sorry to hear about this situation. In order for us to assist you better, please feel free to direct message us.
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Our Q1 results are in, with double-digit growth year over year for Active Riders, Gross Bookings, and Adj. EBITDA.
2026 has a clear road ahead for growth. 🏎️
Learn more: investor.lyft.com/news-events-pr…
@lyft What a nightmare for a Lyft Platinum Driver who has been assaulted + having to speak to 10 DIFFERENT customer + safety support agent to get the account that has been wrongly put on hold. Lyft support team process stinks + silo’d.
@emelgar66 Hi there! If you’d like any assistance from our end, please don’t hesitate to send us a DM. We’ll be glad to help you out.
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Here I was about to post to try and get some type of help, but it seems my issue is common with @lyft
Over 20k rides with a 5 start rating and I was deactivated in November due to false reports. Now I can’t get anyone to respond smh
Basically told me to go kick rocks 😒
@BryanSa45125270 We are sorry to hear about this situation. In order for us to assist you better, please feel free to direct message us.
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@Hay29357Haye We are sorry to hear about this situation. In order for us to assist you better, please feel free to direct message us.
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@lyft@Lyft My account was closed due to a false report claiming that I prevented a passenger from getting out of the car, although I have a dashcam recording all the flights and I sent the videos and they were not answered or reviewed fairly. More than 5,200rides and elite thanks
@PenthouseBlue We’re sorry to hear about this. We’d like to help make things right. Please send us a DM so we can look into this for you.
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@CydSuperCutie If you'd like any assistance from our end, please don't hesitate to DM us at your earliest convenience. We're glad to help!
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@MommyHedge Thanks for bringing this to our attention and we want to make sure you are taken care of. Kindly DM us at your earliest convenience so we can review this for you.
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@lyft I would like to lodge a complaint of a driver that cut off 2 lanes of traffic, tagged my front left bumper, and then sped off at speeds over 80 mph to run away from me so I couldn’t take a photo of her or her car. 35 & 114 Westbound
@davidrisher Thanks for bringing this to our attention and we want to make sure you are taken care of. Kindly DM us at your earliest convenience so we can review this for you.
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Gas is expensive right now, and we know that hits many @Lyft drivers pretty directly.
So starting Friday, we’re offering 60 days of stacked rewards for gas and more through Lyft Direct and Upside - every tier gets something. Details ⬇️
lyft.com/blog/posts/lyf…
@whychickenthigh Thanks for bringing this to our attention. We'd like to look into this for you, so please send us a DM at your earliest convenience.
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@Wannie777 Thanks for bringing this to our attention and we want to make sure you are taken care of. Kindly DM us at your earliest convenience so we can review this for you.
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@_heyimkae Thank you for sharing your experience with us. We totally understand the importance of making sure every charge incurred into your account is correct. Please allow us to take a deeper look into this, kindly send us a DM at your earliest convenience.
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@lyft@CNN@CBSLosAngeles@NBCLA@KTLA@Telemundo@Univision
Wow talk about thievery. Care to explain or itemize these “fees”? Over half the passenger payment disappears into “insurance, taxes, gov’t fees” with zero transparency. Corporate assholes and greed at its finest.
@MarkHHanna We’re so sorry that you had an unpleasant experience. Please feel free to send us a direct message and we’ll be happy to assist you in addressing your concerns.
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Man, @lyft sucks. First driver didn’t want to pick me up so I had to cancel. 2nd one - car smelled like an armpit. He was on the phone the whole time and then he farted.
I should have walked home.
@Obey_the_EOC We’re sorry to hear about this experience. If you’d like any assistance from our end on this, please don’t hesitate to DM us at your earliest convenience. We’re glad to help.
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@lyft continues to offer only platitudes (probably from a bot) and refuses to answer my DMs regarding my highspeed driver last week. I provided the evidence in the form of photos of the speedometer of the outrageous speeds this guy was hitting on wet roads. But hey @lyft you do you and continue to put your riders with unsafe drivers. OUTRAGEOUS!!