Matt

A care assistant in Wakefield won £47,182 on a William Hill jackpot game and was "crying with happiness." She already pulled £33,000 into her bank account to pay off her mortgage. The next day, William Hill called and told her to send it all back. – Gemma Bradley 47, from Wakefield, was playing William Hill's "Jackpot Drop" game on March 16 when the win hit. – She immediately withdrew the maximum her debit card allowed, £33,000, planning to move the rest out the following day. – She and her 69-year-old mother, who she lives with, celebrated together, believing their mortgage stress was finally over. – The next day, she found she could no longer access her William Hill account at all. – That evening, a William Hill representative called to tell her it had been a mistake on the company's end, and she'd need to pay the £33,000 back. – William Hill's own incident report showed 35,072 jackpot "hits" occurred during the roughly 40-minute glitch window, compared to just 518 during the same period a week earlier. – Other affected customers reported losing winnings they believed were as high as £200,000. – One 76 year old man had a heart attack after his own payout was reversed. – Gemma said she'd repay the money if required, adding: "It's a good job I didn't book a holiday. What if it's happened to someone who's gone out and bought a car?" She had the money in her actual bank account, already spent in her head on paying off her mortgage. A phone call from the company that put it there was all it took to ask for every pound back.

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You don’t understand how rattled I was when this video dropped