MD WASE

@MashreqTweets All I get are automated messages about 'resolving' my issue, but no real action is ever taken. @SanadakUAE ​If this is not resolved within 7 days, I will close my account entirely, withdraw my funds, and escalate this formal complaint further. 2/2

@MashreqTweets This is my final notice. It’s been 2 weeks, you’ve ignored my refund of AED 120 for an insurance policy I never authorized, and your support team has resorted to blocking me instead of fixing your mistake. 1/2

@centralbankuae @Mashreq I filed a complaint and received 3 calls promising a refund, but I have received no solution, no updates, and no refund. Instead of resolving my issue, you even blocked my X account. I have all the proof, and I will now escalate this matter to the relevant authorities. 2/2

@centralbankuae @Mashreq Worst Service. Your customer service is the worst I have ever experienced. It's been over 2 weeks, and my AED 120 refund is still pending. I clearly refused the insurance, but it was still activated and I was charged. 1/2

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I bought iphone 11 on 27 september 2019 but now my brother open my phone without his face id apple provide one of the best security but what kind of this i don’t have identical twins he is my elder brother and not look like me pls resolve my issue @AppleSupport @Apple