MIDFLORIDA Credit Union

@ErinFlave Thanks for sharing your feedback with us. We never want managing your accounts to feel frustrating. We’d be happy to take a closer look at the deposit issue and help get things sorted out. Please send us a note at wecare@midflorida.com so our team can follow up and assist.

@MIDFLORIDA Please update your app banking to a completely different system. It is not user friendly at all. I sold some tickets and need to verify deposits and its IMPOSSIBLE to manage.

@HazelDa25082334 Oh no—I'm sorry that we've let you down! Can you please send a private message with additional details including the name on your account and the best phone number for us to reach you?

@MIDFLORIDA Your mobile app is a joke. I have tried several times to make an online payment and it won't go through. What's even worse is the automated system. I leave my number for assistance and never get a call back. Make it make sense!!

@pslgreg We were aware of a system-wide issue that temporarily impacted access to our branches and ATMs. Our team worked diligently to resolve the matter, and the connection has been reestablished at this time. We appreciate your patience and sincerely apologize for any inconvenience.

@MIDFLORIDA I went to three different locations and all threee machines say temporarily down. What is really going on?

@JoshuaJacobs85 We’re sorry to hear about your recent experience in our drive-thru. We understand how frustrating long wait times can be, and your feedback has been shared with our team so we can review and improve service. Thank you for bringing this to our attention.

@RealSamiSins We’re sorry to hear about your experience and the stress it’s caused. Your feedback is important to us, and we’d like the chance to learn more. Please feel free to email us at wecare@midflorida.com or share your contact information so we can follow up with you directly.

@MIDFLORIDA keeps fucking me over and nlt in a good way! I 100% regret picking them to be my business account bank... 100% never been so stressed in my life!!!

@ana777_777 Thank you for your feedback. We’ve noted your comments about the app and will share them with our team for review. If you’d like to provide more details about your experience, please email us at wecare@midflorida.com

@MIDFLORIDA you have the worst app possibly in the World!! You deserve Polk County!! 🙄

@finding_jordy @midfloridaamp Thanks for reaching out! While the Credit Union is the name-in-title sponsor of the Amphitheatre, we are not involved in the management or day-to-day operations of the venue. Please reach out directly to the Amphitheatre for assistance.

@MIDFLORIDA @midfloridaamp temporarily off private because I’m EXTREMELY disappointed in how an event went down at Kesha tonight. I told ONE bartender (TWICE), ONE attendant and TWO cops that a FIFTEEN YEAR OLD GIRL was absolutely wasted, with signs of active alcohol poisoning,

@ErinFlave Hey Erin, We are aware of a system-wide issue affecting Online Banking and are working diligently to restore service. Thank you for your patience and we sincerely apologize for the inconvenience.

@MIDFLORIDA Is your site down. I am unable to access the app or the website. Please help fix this.🙏

@BirgittaFielder For our members' privacy and security, the social media team doesn't have access to personal account information, but I'd like to put you in touch with someone who can help! Can you please send a private message with the name on your account and the best phone number to call.

@MIDFLORIDA Just started banking with Midflorida with car loan . It has been amazingly difficult to navigate this system and set up for payments. We have been unable to set an external account, make principal payments and now have to pay with credit card.

@Shortsaler Hey Wendy, we’ve shared your concern with our team, and someone should be in contact with you soon. If you’d like to speak with us directly, please email us at wecare@midflorida.com or privately provide your contact information so we can follow up with you.

@MIDFLORIDA Help needed for my account- undisclosed fees & terms Roth IRA. help!

@CallawayNorth @FDICgov @FTC @GovRonDeSantis I apologize for any inconvenience this may have caused. If you would like to discuss this further, please send a direct message for assistance.

@MIDFLORIDA do you sucker 18 year old kids into applying for credit with a HARD inquiry so that you can pillage the few you get!???? My son is in trade school and I want to help him build his credit. This seems like a marketing scam and against @FDICgov @FTC @GovRonDeSantis He now has a hard inquiry on his credit and has to show tax returns when he doesn’t make enough to file a return BUT still makes provable income

@donaldsont1 I'm so sorry to hear about your experience and would like to put you in touch with someone who can help. Can you please send a private message with the name on your account and the best phone number for us to reach you?

@MIDFLORIDA what is it so difficult to speak to someone without having to hit so many options and then get disconnected. Frustrating

@boltsfan954 We're sorry you feel that way. Our members are very important to us! Please email us at WeCare@midflorida.com or send us a private message with your contact information so we can understand your concerns and work to make things right.

Oh, @MIDFLORIDA... Why do you hate your customers?

@TJMarchu The ATM at that location is owned by a third-party company, not MIDFLORIDA. We're looking into this for you to see if there is any way we can assist. If you are willing, please privately message us your contact information and we will contact you to discuss this further.

@MIDFLORIDA why do I have to pay an ATM fee at the MIDFLORIDA event center when I am a customer??? Ridiculous

@LLC00LCAY For our members' privacy and security, the social media team doesn't have access to account information, but I'd like to put you in touch with someone who can help! Can you please send a private message with the name on your account and the best phone number for us to reach you?

@DefiantResista1 Thank you for being a loyal member for over 30 years. This is not the service we strive to provide, and we take concerns like this very seriously. Please email wecare@midflorida.com with the branch and your contact info so we can address this. –Anne

@MIDFLORIDA 30+ year member of Mid Florida Credit Union. Today I was discriminated against by a teller because of my Blue Lives Matter flag on my hat and then talked down to by a snarky Hispanic teller. Customer service at Mid Florida is dead.

@LLC00LCAY We are sorry to hear about this issue with your card and would love the opportunity to get this fixed for you! Please email us at wecare@midflorida.com with your first and last name, along with the best phone number to reach you. We’re here to help! -Anne

@MonikaWhar80304 For our members' privacy and security, the social media team doesn't have access to account information, but I'd like to put you in touch with someone who can help! Can you please send a private message with the name on your account and the best phone number for us to reach you?

Why doesnt @MIDFLORIDA remedy cc disputes in a timely fashion? Reported over three weeks ago about fraudulent company posing from Michigan USA . Do not buy from bigsusa.com as they are located in China. Never received any product. Numerous emails to #midflorida

@Sniper00987 For our members' privacy and security, the social media team doesn't have access to account information, but I'd like to put you in touch with someone who can help! Can you please send a private message with the name on your account and the best phone number for us to reach you?

@MIDFLORIDA What a hassle to deal with your customer service omg!

5-Star Celebration! Huge thanks to our incredible team & members for making this happen! Newsweek ranked MIDFLORIDA Credit Union as a top banking institution in Florida. We're proud to be your trusted financial partner. 🌟 Visit the link in our bio to learn more. #Newsweek

@ana70461246 I’m so sorry to hear this. Can you please send a private message with the name on your account and your contact information, so we can look into this further and have someone contact you?

@MIDFLORIDA I closed my account 6 months ago and still getting letters that I will be charged for not using account #donotbankhere