@maccas REAL BAD EXPERIENCE AT AUBURN SILVERWATER MACDONALDS, EVERYTIME I GO I ORDER A TOMATO CHEESE TOASTIE AND IT TAKES MORE THAN 20MIN FOR THEM TO SERVE IT! TODAY I GOT SERVED A SOGGY MICROWAVED TOASTIE. AND A RUDE MANAGER USELESS TO DISCUSS WITH HER.
@alexpelle9 Thanks so much for letting us know about that one! Could you please reach out to our team via email at mcfeedback@au.mcd.com so we can follow that up with you directly?
@ozlurker@UberEats That's definitely concerning to hear!Could you please reach out to our team via email at mcfeedback@au.mcd.com so we can follow that up with you directly?
@maccas ordered food from your Lakehaven store today and again items were missing (fries and drink) @UberEats app doesn’t allow you to specify which missing items and you end up getting refunded what was literally $1 when you have been ripped off for much more. How can this be allowed?
@maccas@WildCat_13 Your website is broken. No one can make complaints or provide feedback - the link you provided doesn't work properly and hasn't been working for months
@maccas been unable to pay through the app for ages.
Just attempted a delivery order and it failed to take payment and when I reinstalled the app it had eaten my points I attempted to use.
Then I submitted a support request and:
@maccas as a rare treat I ordered dinner for the kids tonight. 4 meatless cheeseburgers, guess what arrived. 4 burgers all with patties. Pretty disappointing when ordering through the app and it’s still wrong.
@maccas I'm not loving it. Am frustrated as I can't find a contact number or method for help with a pickup order via the app, not mcdelivery. Where can I get help for a problem? Thank you.
@maccas Your branch outside Lakeside Shopping Centre Joondalup Dr, Perth, 6027, is a health hazard and was disgustingly filthy. The floor, counters were dirty and bins, tables, etc. were not cleared. Management was not interested in my complaint. Children’s play area was dirty.
@maccas
Sydney International is a joke.
A.takes 10 minutes to get food
B. Girl can’t stop touching her hair, 11 times and not once wash her hands
C. 10 minutes extra to get my latte to eat my cold food.
D. Put the staff you cut with self ordering onto making coffee
feels like the Australian summer has started and loving it! zooper doopers in the freezer, dollar frozen cokes from @maccas while watching the afternoon storms
@maccas thank you to your Mount Barker South store for completely stuffing my delivery order , 4 x medium fries and straws for drinks missing , but you certainly took the money from me (delivery premium pricing too no less) flawlessly … not the first time either with this place
Hey @maccas hubby had a tough day and unfortunately the crew at Rouse Hill messed up his one comfort
Food that helps him cope.
Instead they gave him
1x McChicken
1x double McChicken
And no sweet and sour sauce
🫤
Has been trying to call but no one is picking up the phone.