Maximilian Voss

@ShannonLeePerr1 @reitzen @elonmusk @Tesla I mean that no retailer in Switzerland (even very small shops) ever refused to process the VAT exemption.

@MadPax4 @reitzen @elonmusk @Tesla What do you mean refuse service?

@elonmusk @Tesla Bug report: My parents won't get their M3 because Tesla won't process the VAT refund to which the Swiss government entitles them to. No clear reason given by the sales staff in #Zurich. Being a software eng, I would work FOR FREE to get this fixed in your system

@reitzen @ShannonLeePerr1 @elonmusk @Tesla Really not that much of a deal once you figure it out. But yes getting to the point where it is part of your processes can be somewhat costly I assume. TBH No retailer has ever refused service due to this constraint, which is what was somewhat astonishing here

@ShannonLeePerr1 @MadPax4 @elonmusk @Tesla Refuse to deal with the customers. I can't imagine it's profitable to sell a product then run around figuring out how to file the once off paperwork.

@ShannonLeePerr1 @JHaakona @elonmusk @Tesla @InXpressAP Thanks a lot! Really helpful

@MadPax4 @JHaakona @elonmusk @Tesla I’m reaching out to an Aussie who might have a contact for you as far as a broker goes. No, I don’t think it will be too terribly much in cost. Just go through your government website for most trust & knowledgeable broker leads, and if something comes up on my end @InXpressAP

@ShannonLeePerr1 @JHaakona @elonmusk @Tesla Ok that's what I thought. Thanks so much for the advice. Is that kind of brokerage service expensive in your experience?

@MadPax4 @JHaakona @elonmusk @Tesla You will be fined without proper docs. And car will be held. An international import broker can satisfy this so easy.

@ShannonLeePerr1 @JHaakona @elonmusk @Tesla Thanks for the advice! Do you know if this has to happen before the car gets imported or can the exemption happen retroactively? I know that this is probably country-specific but you seem to be pretty knowledgable...

@MadPax4 @JHaakona @elonmusk @Tesla The importer of record. That’s optional. It is never mandatory for importer to be completely responsible for import duty, that’s why you work with a customs broker to fill out paperwork for the exemption and voila! It is highly suggestive you contact an import broker ... 👌🏽

@ShannonLeePerr1 @JHaakona @elonmusk @Tesla Yep there is a page relating to that, but from my understanding the importer (Tesla) has to take care of performing the duty-free importation, which we can't manage to persuade Tesla to do right now...I'll keep you posted, thanks for the help! ezv.admin.ch/ezv/en/home/in…

@MadPax4 @JHaakona @elonmusk @Tesla ezv.admin.ch/index.html?lan…

@ShannonLeePerr1 @JHaakona @elonmusk @Tesla For me? I did mention Switzerland not Sweden right? 😂 But thx for looking it up!

@MadPax4 @JHaakona @elonmusk @Tesla government.se/government-of-… Here is a link to help you get a certificate! 🥰🤗

@ShannonLeePerr1 @elonmusk @Tesla 2/2 that the VAT is not due on that purchase to the gvt. Basically it requires some administrative work that TSLA is not equipped to perform right now apparently. But they are missing out on quite a few sales IMO

@MadPax4 @elonmusk @Tesla Can you explain this further? “Process VAT refund”?

M3 is the perfect car for the usage they intend to have, it's compact, has enough range, etc... But yeah I will look at the e-pace, thanks!

This would not cost TSLA a penny (apart from the cost of printing the document necessary to clear customs). Apparently it's just a matter of not having any process in place..

Diplomatic status in CH

google.com/maps/d/u/0/vie… European coverage of CCS Supercharger is not that extensive yet. Would it be possible to start our 6 months free Supercharging in 6 months/1 year when most stations have been retrofitted? @elonmusk @Tesla