MakeMyBlinds

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@GSimba We are sorry that you feel this way - would you be able to provide your email address privately please? I can then take a look through our system for your ticket and get this sorted for you today.

@MakeMyBlinds No order number!! But I’m not getting any customer service

@MakeMyBlinds All bar one of my orders is missing from my account. January 2022 I asked you to rectify this, you didn't. March 2023 I have a problem with a blind and it's taken over 2 weeks for you to find the original order but you still haven't made my replacement. Come On!

@Jamie98204204 We apologise for the inconvenience. This has been forwarded to the courier for investigation. We will notify you as soon as we get the update.

@emilyY_Burke I am very sorry to hear that your having issues with the delivery of your order. Please get in contact with our customer service team via email/ live chat or by phone and we can investigate this matter for you further.

@chefkevinashton Hello Kevin, if you can please email our customer service team (hello@makemyblinds.co.uk) with your order number. They will then be able to take a look into this for you and provide you with an update.

@MakeMyBlinds Have my Blinds been shipped yet? I have not received any emails since the confirmation of my order on Sept 1st.

We don’t hang out here all that much, come and check out what we’re upto on Instagram - we’re @makemyblinds.co.uk on there to keep it simple 😀

@Alicegardening Hello Alice, I can see we currently have an open ticket for your order. Our customer service team are taking a look into this matter for you and will be back in touch shortly.

The detail of the window frame is visible through their photo and you can’t even see the frame of our window through ours. Not to mention due to the thick lining they have used, the colour is now cream and not white (see 3rd photo). 3/5 @MakeMyBlinds

@MakeMyBlinds Warning to anyone looking for #blinds currently to avoid @makemyblinds. Spent £110 on a new blind for our first home together (huge amount of money but had thought the company was well reviewed) 1/5

@chefkevinashton Sorry Kevin, we’ve just updated it and must have missed that part - 0117 463 4411

@MakeMyBlinds why is the telephone number you have on your website not work? #MAkemyblinds 01172050201 ?

@martinoboyle1 Thank you for getting in contact. I can see your order is set to leave our factory on the 1st of September and delivery will then be a few days from here. If you require any further assistance, please do let us know.

@mart98117 As this is a public forum, please send us an email and then we can help there.

@MakeMyBlinds Okay, do you need my order number on here? Thanks

@MakeMyBlinds Hi there, your live chat functionality isn’t opening up on the website. I’m looking for an update on my order. Can you help on here? Thanks

@Jon28364026 Good afternoon, Jon - Thank you for reaching out to us regarding your concerns, we are very sorry to read them. If you can provide us with your order number, we will be able to get this rectified for you. Apologies for the delay which you have faced because of this.

@MakeMyBlinds I am very disappointed with the delivery company that make my blinds use. My delivery has beat the depot since Monday. I got reassurance that it would be delivered to day but as of 11.11am it was still at the depot. Live chat has also been unavailable all morning

@MidlandTops Hello, If you would like to email hello@makemyblinds.co.uk and provide us with your order number, we can then further assist you.

@MakeMyBlinds Hi guys, I ordered with you more than 1 month ago. Tracking links don't work & I haven't received my order. I have asked for a refund 2x & have been ignored. Can't get through on phone, live chat doesn't work. Can you help?

@michinom_ Good morning. Your current open ticket with us, logged yesterday, is being reviewed by our factory team and a manager. We will be back in contact on Monday once both parties are back in the office following the weekend

@abukaled_9 Thanks for your interest with Make My Blinds. Unfortautnely we can only deliver to the United Kingdom and wouldn't be able to ship internationally.

@MakeMyBlinds Can you ship to Saudi Arabia if I order curtains products from your site ?

@becky_grayless If you want to drop us an email hello@makemyblinds.co.uk and we can check, or you’ll receive a email update as the blinds go through production with a dispatch date on there

@MakeMyBlinds I placed an order some time ago….how long should I expect to wait for delivery? Thanks

@NickyDMoo You should be able to DM us now 🙂

@MakeMyBlinds Is there a way to pm you. Being charged extra delivery charge after making boo boo with measurements (had paid the £9.99) being charged even though original order hadn’t left factory 😔

I fear @MakeMyBlinds have lost their personal touch since I last used them.

@ryandance93 Thanks for that, we can see that the team have reclarified by email and on the phone. The £72 would be the price pre 10% off, which then takes it to £65 - it looks to have been an issue with the site not updating correctly at the time on your phone which our team are looking into

@MakeMyBlinds It’s not that it didn’t update because it was showing that it should have been £72 but was on offer at £26.

@ryandance93 Hi, we’re sorry to hear this and on investigation can see that the price didn’t update on the product page when you typed the sizes in, the price of the blind was then shown when it entered the basket. Sorry for any confusion caused by this.

@MakeMyBlinds Awful service from @MakeMyBlinds! Got a quote last night for a blind on offer. When I tried to pay the price just happened to go up to £65 so I called this morning to try and get the offer to be told it didn’t exist. Poor customer service.